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Classic Hotel

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Kicukiro Sonatube on the main road, Kigali, Rwanda
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Overview
  • Excellent21%
  • Very good7%
  • Average44%
  • Poor0%
  • Terrible28%
17 Mar 2018
“"Unprofessional staff and very bad management"”
17 Mar 2018
“lack of professionalism”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Restaurant
Room Service
Bar/Lounge
Fitness centre
3 Star Hotel
All hotel details
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Rooms
03 Jun04 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (14)
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1 - 5 of 14 reviews
Reviewed 17 March 2018 via mobile

Worst customer services. Unprofessional staff and totally rude. We went there on a Wednesday night, after having drinks and food (we were four), the time was almost 1am and we decided to ask a bill and a POS to pay.. They had put the system...More

Thank Hirwa D
Reviewed 17 March 2018

To take cars and customers hostage because classic Hotel card payment system is failing. It is not only a lack of professionalism but also constitutes a poor understanding of what called cashless Banks now have 24-hours customer service and they can help with connection problems...More

1  Thank Ndumbu
Reviewed 28 February 2018

Good Hotel which has beautiful garden you can be there for relax, good hotel for travellers,good food, friendly staff and better service, more helpful and quiet place, it's easy to access by all means.

Thank Ismael N
Reviewed 25 January 2017

Wi-Fi throughout the hotel. Comfortable beds, friendly service, and good food. Live band in the patio area of the restaurant on Friday evening. We stayed in two different rooms on two separate occasions and we were pleased each time.

Thank StoreyLindsay
Reviewed 30 October 2016

i have been at Classic Hotel for a 2-weeks workshop and has Proven to be So successful. I love the beautiful Gardens.. very relaxed.. The food is Great... Wi-Fi every where and The welcoming staff .. So great to business professionalism.

Thank B.commerce 2
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About
Amenities
Top amenities
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Room Service
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$89 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
Details
Price range
US$89 - US$104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
Questions & Answers
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Room Tips
"not recommendable"
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"The Standard King size room is affordable and comfortable."
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"Very bad noise isolation wherever you are, so take the highest floors except the 5th because there is a..."
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"Simply don't stay at this hotel - it's not safe and it won't be a good experience."
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