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Urban by CityBlue Kigali, Rwanda

Traveller (23)
Room & Suite (21)
Dining (6)

About

Location
Cleanliness
Service
Value
Just 15 minutes from Kigali International Airport and 2 minutes from city centre, Urban by CityBlue Kigali is a boutique hotel housing well appointed and spacious bedrooms that are equipped with complimentary Wi-Fi, power showers, wall to wall carpeting, air conditioners and flat-screen televisions. Every little detail is designed to ensure you feel perfectly at home. We cater to tourists and business travelers with gracious hospitality and friendly services and strive to deliver a memorable stay, all in an excellent ambience at an affordable rate. The Bistro is our rooftop restaurant with beautiful views and is one of the best restaurants in Kigali where you can treat your palate with mouth watering international flavors.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Free parking
Restaurant
Bar/Lounge
Breakfast included
Airport transportation
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
113Reviews
39Photos
0Q+A
37Room tips
Traveller rating
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  • 5
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Popular mentions
What a beautiful spot to have lunch or dinner is even better!! Gorgeous city views which is common to Rwanda due to all of the hills. All of our food was delicious...wonderful menu with salads and all types of meat. Loved my firecracker chicken! Came out on a sizzling skillet
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When I checked in, I was given a room that was not ready and was moved to another room. A colleague was given a room where the bathroom trash had clearly not been taken out. I stayed for a week in a room in the garden wing which is a separate building from the main hotel. My
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Response from Yasir A, Owner at Urban by CityBlue Kigali, Rwanda
Responded 12 Feb 2019
Thank you for taking the time to write as it does help us to work on having happy guests that will come back. We do indeed have different size rooms to suit all budgets and it seems you had the smallest room. Before your next trip mail me and I will make sure you get a Superior Suite in the main block. (john.heidgen@citybluehotels.com). The breakfast has been improved on with both breakfast menu and buffet available.
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The staff were friendly with some of them being genuinely responsive with precise information and some staff providing assurance and not acting on the specific request. The breakfast was basic and decent for a business traveller.
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Response from Yasir A, Owner at Urban by CityBlue Kigali, Rwanda
Responded 19 Dec 2018
Dear Traveler, Thank you for your kind response and we look forward to having you back at our hotel Kind regards Yasir Alam
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This hotel could be anywhere in the world. It's a concrete block in an upmarket part of Kigali, just around the corner from the Presidential Palace. Everyone raves about the views from the top of the hotel; but, they aren't anything special. Yes, you can see the hills
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Stayed here twice. The rooms in the main building are so nice. Modern, clean, spacious. The rooms in the annex not so. Restaurant is great, especially the breakfast staff who were always really lovely!
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Photo provided by managementUrban by CityBlue Kigali, Rwanda
Our Garden Wing offers comfort in peaceful green surroundings
Probably the biggest toilet I've ever seen
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"Don't stay in the garden wing"
"Request a room in main building (housing the reception), not in the adjoining building and a larger room."
"a room with a balcony"
"room 304 was noisy from the kitchen area located on the floor just above. also had a leak in the ceiling coming from kitchen area above it."
"try to get a bigger room in the main building"
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PRICE RANGE
US$59 - US$119 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Urban Boutique Hotel
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
34
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