We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heaven Restaurant & Boutique Hotel

Visit hotel website
Traveller (99)
Dining (34)
Video (1)
Certificate of Excellence


Certificate of Excellence
Heaven Boutique Hotel is a 22-room, private and serene American-owned hotel located in the heart of downtown Kigali on a quiet side street, just steps from its award winning Heaven Restaurant. Open for breakfast, lunch and dinner, hotel guests enjoy relaxing on Heaven's open-air terrace with expansive views of Kigali, having quiet meetings in one of our conference spaces and hanging out by the pool and state-of-the-art fitness center. With an onsite playground, salt water swimming pool, fair trade crafts boutique and art gallery onsite, Heaven is the ideal place to stay for families, business travelers and tourists alike. Our 11 room new luxury eco-friendly hotel called The Retreat is now open! The Retreat is a new property with 11 luxury rooms all with peaked ceilings, private outdoor patios with outdoor rain showers, hand-made sustainable teak furniture, a massive heated saltwater pool with diving rocks and spa, and a yoga and meditation room.
Read more
Property amenities
Free High Speed Internet (WiFi)
Free parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Show more
Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Hotel links
Visit hotel website
65Room tips
Traveller rating
  • 232
  • 85
  • 13
  • 13
  • 3
Time of year
Traveller type
  • More languages
  • Filter
  • English
Popular mentions
There are several parts to this hotel. We stayed in the boutique hotel at the bottom of the hill. You can use the 2 restaurants, swimming pool and spa. The hotel up the hill is much more expensive. Don’t book the smallest room, it’s a bit tight. The restaurants are good, we used
Read more
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel
Responded 1 week ago
Dear John - thanks for this review and your thoughts. We are pleased that you enjoyed both restaurants and our special community tour. Warm regards, Alissa
Read more
Hotel's Favourite
We spent 3 nights at Heaven over the course of our 10 days in Rwanda. Each time we arrived for our 1 night stay, it felt like coming home. The staff is amazing, the restaurant delicious and peaceful. We have 5 rooms each time we stayed and loved every one of them. Kigali is
Read more
Response from DerrickS001, Front Desk Supervisor at Heaven Restaurant & Boutique Hotel
Responded 22 Jan 2019
Thank you so much for the kind review. We are glad you enjoyed our rooms, restaurant and serene and authentic environment. We look forward to your next stay with us again. Best wishes, Derrick
Read more
Heaven hotel was and still is a little slice of... well... Heaven. The rooms are clean and nice, the staff is VERY attentive and service-oriented, and the facilities are tough to beat anywhere. I am very picky about the quality of hotel gyms and this is one of the best I have
Read more
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel
Responded 1 week ago
Dear Ryan! It's been a pleasure hosting you this whole time and we are happy that you've been enjoying the gym, the restaurants, and the staff! Best wishes, Alissa
Read more
Perfect. Awesome. Very attentive staff. Accommodating all my needs. Did is grab bars. Cocktails are amazing. Managed all my needs including a short term car rental to Akagera. Fair price at the last minute, very clean.
Read more
Review collected in partnership with this hotel
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel
Responded 1 week ago
We are so glad that you enjoyed your stay and the cocktails! Looking forward to welcoming you back. Best wishes, Alissa
Read more
It is a nice boutique hotel with very reasonable price. Rooms are spacious but the sleeping area is small the bathroom and the entrance are large and each 4 rooms have a common leaving room. The complex include 2 high end restaurants a bar a spa and a gym. They are also an
Read more
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel
Responded 4 weeks ago
Thanks for staying with us and for this review. We are glad that you enjoyed the common area, restaurants, spa and gym! Warmly, Alissa
Read more
Album Categories
All photosTravellerDining Room & SuitePool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementHeaven Restaurant & Boutique Hotel
Heaven Garden Chalet Superior King Suite
Photo provided by managementHeaven Restaurant & Boutique Hotel
Local Rwandan Bedding
Photo provided by managementHeaven Restaurant & Boutique Hotel
Villa Queen Room
Hi, we do offer airport pickup for $45 and drop of for $35. The airport is approximately 10km or a 20 minute drive.
1 vote
Show all answers
We can accept either - you may find the rate preferable by paying in Rwandan Francs. Of course, we also accept all credit cards. Looking forward to seeing you next month!
1 vote
Show all answers
How much will it cost from the Airport to your hotel if I'm arriving at 12:05 AM ?
Airport pickup is $35 standard car and $45 in a Landcruiser...
0 votes
Show all answers
Hello! We live in an equatorial tropical paradise which does, indeed, come with mosquitos, geckos, lizards and moths! We do fumigate regularly and apologize if a few insects may have entered your room! Please do let us know if there is ever any issue we can assist with during upcoming stays at Heaven Boutique Hotel.. Best, Alissa
0 votes
Show all answers
Hi Rebecca, Heaven Boutique Hotel rooms all have similar amenities (TV, mini fridge, coffee/tea/purified water, free wifi) and all rooms are located on KN 29 Street, the same street as Heaven Restaurant. Onsite rooms are steps from Heaven Restaurant and are newly renovated and in addition to the amenities listed above, these rooms have A/C units as well as modern, wooden ceiling fans. Two onsite rooms are "Family Kings" with King + Queen ideal for families or traveling colleagues and steps from our onsite playground. The Garden Chalet is our newest property 2 doors uphill from Heaven Restaurant with salt water solar powered swimming pool and gym under construction. These are our newest rooms with all new tiling, bathroom fixtures, furniture, ceiling fans, and peaceful gardens. The Villa is 2 doors downhill from Heaven Restaurant in a contemporary "villa" style house - these rooms all have private terraces, the King rooms are quite spacious and the Queen are are smallest, coziest and most economical rooms.
2 votes
Show all answers
"Rooms away from the pool are quieter."
"The newer rooms in the Retreat are a real step up in quality and also in price. But it's worth it."
"If you can afford the Retreat, it’s worth it!"
"higher floors have better view"
"Figure out in advance which compound you are staying with Heaven, it matters!"
US$111 - US$148 (Based on Average Rates for a Standard Room)
Inn Heaven
RwandaKigali ProvinceKigali
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing