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Heaven Restaurant & Boutique Hotel

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Dining (34)
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Certificate of Excellence

About

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Certificate of Excellence
Heaven Boutique Hotel is a 22-room, private and serene American-owned hotel located in the heart of downtown Kigali on a quiet side street, just steps from its award winning Heaven Restaurant. Open for breakfast, lunch and dinner, hotel guests enjoy relaxing on Heaven's open-air terrace with expansive views of Kigali, having quiet meetings in one of our conference spaces and hanging out by the pool and state-of-the-art fitness center. With an onsite playground, salt water swimming pool, fair trade crafts boutique and art gallery onsite, Heaven is the ideal place to stay for families, business travelers and tourists alike. Our 11 room new luxury eco-friendly hotel called The Retreat is now open! The Retreat is a new property with 11 luxury rooms all with peaked ceilings, private outdoor patios with outdoor rain showers, hand-made sustainable teak furniture, a massive heated saltwater pool with diving rocks and spa, and a yoga and meditation room.
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Property amenities
Pool
Spa
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free parking
Breakfast included
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Trendy
HOTEL CLASS
Hotel links
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346Reviews
170Photos
5Q+A
65Room tips
Traveller rating
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Popular mentions
There are several parts to this hotel. We stayed in the boutique hotel at the bottom of the hill. You can use the 2 restaurants, swimming pool and spa. The hotel up the hill is much more expensive. Don’t book the smallest room, it’s a bit tight. The restaurants are good, we used
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Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel
Responded 1 week ago
Dear John - thanks for this review and your thoughts. We are pleased that you enjoyed both restaurants and our special community tour. Warm regards, Alissa
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Hotel's Favourite
We spent 3 nights at Heaven over the course of our 10 days in Rwanda. Each time we arrived for our 1 night stay, it felt like coming home. The staff is amazing, the restaurant delicious and peaceful. We have 5 rooms each time we stayed and loved every one of them. Kigali is
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Response from DerrickS001, Front Desk Supervisor at Heaven Restaurant & Boutique Hotel
Responded 22 Jan 2019
Thank you so much for the kind review. We are glad you enjoyed our rooms, restaurant and serene and authentic environment. We look forward to your next stay with us again. Best wishes, Derrick
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Heaven hotel was and still is a little slice of... well... Heaven. The rooms are clean and nice, the staff is VERY attentive and service-oriented, and the facilities are tough to beat anywhere. I am very picky about the quality of hotel gyms and this is one of the best I have
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Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel
Responded 1 week ago
Dear Ryan! It's been a pleasure hosting you this whole time and we are happy that you've been enjoying the gym, the restaurants, and the staff! Best wishes, Alissa
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Perfect. Awesome. Very attentive staff. Accommodating all my needs. Did is grab bars. Cocktails are amazing. Managed all my needs including a short term car rental to Akagera. Fair price at the last minute, very clean.
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Review collected in partnership with this hotel
Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel
Responded 1 week ago
We are so glad that you enjoyed your stay and the cocktails! Looking forward to welcoming you back. Best wishes, Alissa
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It is a nice boutique hotel with very reasonable price. Rooms are spacious but the sleeping area is small the bathroom and the entrance are large and each 4 rooms have a common leaving room. The complex include 2 high end restaurants a bar a spa and a gym. They are also an
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Response from Heaven_Restaurant, Owner at Heaven Restaurant & Boutique Hotel
Responded 4 weeks ago
Thanks for staying with us and for this review. We are glad that you enjoyed the common area, restaurants, spa and gym! Warmly, Alissa
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Album Categories
All photosTravellerDining Room & SuitePool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementHeaven Restaurant & Boutique Hotel
Heaven Garden Chalet Superior King Suite
Photo provided by managementHeaven Restaurant & Boutique Hotel
Local Rwandan Bedding
Photo provided by managementHeaven Restaurant & Boutique Hotel
Villa Queen Room
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123456
Hi, we do offer airport pickup for $45 and drop of for $35. The airport is approximately 10km or a 20 minute drive.
1 vote
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We can accept either - you may find the rate preferable by paying in Rwandan Francs. Of course, we also accept all credit cards. Looking forward to seeing you next month!
1 vote
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How much will it cost from the Airport to your hotel if I'm arriving at 12:05 AM ?
Airport pickup is $35 standard car and $45 in a Landcruiser...
0 votes
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Hello! We live in an equatorial tropical paradise which does, indeed, come with mosquitos, geckos, lizards and moths! We do fumigate regularly and apologize if a few insects may have entered your room! Please do let us know if there is ever any issue we can assist with during upcoming stays at Heaven Boutique Hotel.. Best, Alissa
0 votes
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Hi Rebecca, Heaven Boutique Hotel rooms all have similar amenities (TV, mini fridge, coffee/tea/purified water, free wifi) and all rooms are located on KN 29 Street, the same street as Heaven Restaurant. Onsite rooms are steps from Heaven Restaurant and are newly renovated and in addition to the amenities listed above, these rooms have A/C units as well as modern, wooden ceiling fans. Two onsite rooms are "Family Kings" with King + Queen ideal for families or traveling colleagues and steps from our onsite playground. The Garden Chalet is our newest property 2 doors uphill from Heaven Restaurant with salt water solar powered swimming pool and gym under construction. These are our newest rooms with all new tiling, bathroom fixtures, furniture, ceiling fans, and peaceful gardens. The Villa is 2 doors downhill from Heaven Restaurant in a contemporary "villa" style house - these rooms all have private terraces, the King rooms are quite spacious and the Queen are are smallest, coziest and most economical rooms.
2 votes
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"Rooms away from the pool are quieter."
"The newer rooms in the Retreat are a real step up in quality and also in price. But it's worth it."
"If you can afford the Retreat, it’s worth it!"
"higher floors have better view"
"Figure out in advance which compound you are staying with Heaven, it matters!"
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PRICE RANGE
US$111 - US$148 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Inn Heaven
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
22
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