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The website is misleading, everything it says on the website is not true at the hotel. Its undergoing renovations. One would think it should be mentioned on the website,
First impression is that its comfortable, Until you've booked in.
The room is clean and acceptable,...More
1 Thank Trevor H
Management response:Responded 3 weeks ago
Dear Mr. Trevor,
We thank you for your feedback, I was disappointed to read that you did not have a pleasant stay in the hotel. We value our customers and understand how important it is to offer exceptional service.
We sincerely apologise for our shortcomings,...More
Hawthorne Suites service was similar to what is obtainable outside the country. Would suggest that ongoing renovation work is concluded in good time. I would recommend the hotel to anyone seeking for lodging in AbujaMore
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This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Olukayode A
Management response:Responded 11 July 2017
Dear Mr Olukayode,
Thank you for your kind comments you have shared here on TripAdvisor. We are happy to hear that you have enjoyed your time with us. Rest ensured, that we will do everything in our power to be appear fresh and modern all...More
Rooms are large but standard of rooms is very very low. Carpets are heavily stained. Corners are full of dust and dirt. I asked for change of room since i could not stay in such a dirty room - and I am used to a...More
The hotel definitely needs some maintenance and sprucing up: while probably lovely originally, everything is now old and worn, although fine for short stays. The furniture is worn, and the shower in my room didn't work well, but it was functional enough for the week...More
In dire need of an upgrade . Definitely not well maintained. Service is patch especially from the restaurant. Will definitely will not be staying here ever again. Had to change room at least 3 times, as the rug was so bad in the first room....More
Response from Aisha I, Manager at Hawthorn Suites by Wyndham AbujaResponded 25 January 2017
We thank you for taking the time to leave us a constructive review. On behalf of the entire management team, please accept our sincerest apologies for our shortcomings. We are diligently undergoing major renovations, as such, some fixtures were tainted such as the...More
US$85 - US$111 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Luxury Hotel in Abuja
Non-Smoking Rooms ,
Number of rooms
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