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Polana Serena Hotel

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Traveller (446)
Room & Suite (73)
Pool & Beach (61)
Overview
  • Excellent57%
  • Very good30%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“main building”(29 reviews)
“grand dame”(10 reviews)
“grand old lady”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (618)
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460 results
Traveller rating
234
140
54
18
14
Traveller type
Time of year
LanguageEnglish
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234
140
54
18
14
Show reviews that mention
All reviewsmain buildinggrand damegrand old ladymaisha spabeautiful hotelwonderful poolturn down serviceold styleold world charmindian oceanswimming poolhotels around the worldfive star hotelnew wingguest relationsoverlooking the oceanmaputo bay
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1 - 5 of 460 reviews
Reviewed today

An absolutely beautiful hotel, classy and a pleasure to stay at. The rooms are comfortable, the restaurant is great, the service is great, beautiful views of the Indian Ocean. Not cheap but totaly worth it if you want to spoil yourself

Thank Ntwanano S
Reviewed 4 days ago via mobile

What a great place, the cenary is beautiful, food is excellent. Staff is great. I love Maputo. Rooms are very clean and spacious. The most beautiful Hotel I ever seen. The Pool is huge with service around the pool, music is great although a bit...More

Thank georgebI2881GI
Response from SerenaHotels, Manager at Polana Serena HotelResponded 2 days ago

Dear Guest, Greetings from Polana Serena Hotel, Thank you for sharing your experience at the Polana Serena Hotel through the Guest Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to...More

Reviewed 1 week ago via mobile

We slept over in Maputo on our way back from Inhambane. Obviously very tired. What a welcome we received-with fresh hand towels and a lovely drink in reception. Friendly staff -great service-beautiful rooms with all the amenities one could need. Definitely worth the visit. What...More

Thank PaarlAlice
Response from SerenaHotels, Manager at Polana Serena HotelResponded 6 days ago

Dear Guest, Greetings from Polana Serena Hotel, Thank you for sharing your experience at the Polana Serena Hotel through the Guest Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to...More

Reviewed 1 week ago

I stayed here for a couple of days on business and really enjoyed it. The WiFi is good and TV entertainment selection is also great. Breakfast was stunning and room service was fine. Prices are not cheap but I expected this from an upmarket hotel.I...More

Thank Roger L
Response from SerenaHotels, Manager at Polana Serena HotelResponded 1 week ago

Dear Mr. Roger L, Greetings from Polana Serena Hotel, Thank you for sharing your experience at the Polana Serena Hotel through the Guest Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a...More

Reviewed 1 week ago

Visiting during a tourism conference, with some five hundred delegates should have made this hotel busy as a bee hive. But staff and spatious design let one forget that there was a big event.. The service is fantastic, the food amazing, the rooms functional, rather...More

Thank pepeyangu
Response from SerenaHotels, Manager at Polana Serena HotelResponded 1 week ago

Dear Guest, Greetings from Polana Serena Hotel, Thank you for sharing your experience at the Polana Serena Hotel through the Guest Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$215 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Maputo
#2 Luxury Hotel in Maputo
#3 Business Hotel in Maputo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$215 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Maputo
#2 Luxury Hotel in Maputo
#3 Business Hotel in Maputo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (446)
Room & Suite (73)
Pool & Beach (61)
Dining (44)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
Questions & Answers
Ask a question
Megan M
9 September 2016|
Answer
Response from RoninDC | Reviewed this property |
When I was in Mozambique back in May, I also went to nampula and isle de Mozambique and they were both pretty safe. Beira is the 2nd largest city but I haven't been there. Based on trip advisor, the top 2-3 restaurants... More
0
Votes
Megan M
7 September 2016|
AnswerShow all 7 answers
Response from TravellingSMH | Reviewed this property |
Or have the hotel meet you. It might not be expensive but that's the nicest way to arrive at night.
0
Votes
15 October 2014|
AnswerShow all 8 answers
Response from SerenaHotels | Property representative |
Dear Ryan, We do have Wi-Fi throughout the hotel not just in the business centre. Looking forward to have you staying with us.
1
Vote
Room Tips
"Ask for a room with a view and specify if you want old style (main hotel) or new area depending of your..."
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"Sea view rooms are lovely."
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"Try and sleep during the day and explore the city during carpet repair time,"
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"view of the ocean - some rooms have balcony's with deck chairs, an added extra if you want to catch..."
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