Was impressed by receptionist @ Victoria for allowing late check up free of charge for my 7pm flight. Hotel has international customer focus eg all types of sockets, euro, uk etc installed. Definately a place to visit again& again
We stayed overnight following one of the monthly “A table avec….” Lectures held at the hotel. The hotel is situated on the harbour waterfront we had a fifth floor room with excellent views over the harbour and the city. The room was large, clean and had a comfortable bed. The meal that accompanied the lecture was excellent, as was the breakfast in the morning. The service provided by all the team was very friendly and helpful, in particular a special mention should be made to Gershwin who when out of his way to assist and show the hotel off in its best light, a truly excellent example of exemplary customer service. We will return for one of the subsequent lectures and stay again.
Was staying in Port Louis on a short business trip. Reception staff, Victoria and Sienna, couldn’t have been more helpful as I needed to retain the room until late afternoon. Room was perfect for my needs and also had the benefit of overlooking the harbour.
All the Main Restaurant staff always look after us so well. Titunaud takes the lead then Sada Sanjeeve, Vissan, Kevin and Arvind they all are so attentive, that any guest will be coming back to this hotel. These boys look after you so well no guest will be able to go to another hotel after being treated and looked after by these boys. I must say that these members of staff certainly give a pride to the Labourdonnais Hotel . Straight from the front door, Micheale who knows us welcomed us and looked after our luggage. Front office staff are very helpful and always with a smile. All the housekeeping staff cleaned our room well.
Stay at Labourdonnais was for business. Stay was from 12 June to 18 June 2022. Initial welcome was great, with covid testing. Ruth was very welcoming and made sure that the process was comfortable. Everyday, the breakfast was the same, the waiters were not attentive to non-white guests, and this is shocking and was very difficult to get their attention. However for the European guests, as they walked into the breakfast area the waiters were all over them, serving them hand and foot. With regards to leaning service in the room, the room was clean when I returned in the evening, however very inconsistent , meaning, one day all towels were made available, next day some towels were not supplied and neither were soaps. I was surprised there was no turn-down service for a business hotel. The Fusion restaurant was decent, however on the second time my colleagues and I went to eat, the food was not up to standard, very salty mushroom soup, which i returned and they still charged me for the soup. Cheesecake ordered from main restaurant was room temperature, so was not appetizing at all and service was extremely slow. I stand to be corrected, however i am sure it was a non-smoking hotel, however there were some guests smoking in their rooms or could have been on the balcony with the smell filtering into the rooms. I would think twice to book their for business on my next trip.…
The hotel is kept very clean and overall a very beautiful hotel. The staff are all very lovely and amazing! Especially Gerswin who delivered our breakfast, he could not be more helpful. Thank you so much!
Le Labourdonnais Waterfront Hotel is a truly majestic business hotel. The Hotel has world class amenities, offers high-end gastronomy and provides an award-winning service. But what makes it ever so special is the smile of each and every member of the personnel. I’m wife and I are huge fans!
Sometimes u are in an urgent need to break free escape and breathe peacefully in a quiet place called LWH. Be it to write an assignment, sleep for a while in a comfy bed or take a hot relaxing bath in a tub, LWH is the perfect place to be. I cant count how many times i have been there but i remember since year 2014 i have been there atleast twice a year. So thank you!
The hotel was good,the reception stuff were amazing also the cleaning stuff were so nice... I personally thank miss Aliya and all reception employees... the man who was working on 16/5 at 2 am was a good employee.... the breakfast needs more choices ..... thank you everyone
It was meant to be just a sleep over but it turned out to be an excellent break for my and my family. I am used to beach resorts and this place is ideal for us to see a different hotel, a business place for sure, but it remains classy topped up with a personalied service and this is what makes the place stand apart. Many Thanks to Mr Schmid, Jessica and the whole team to have look after us and accommodate my last minute request. Will definitely be back.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing