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AVANI Lesotho Hotel & Casino

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Traveller (66)
Room & Suite (31)
Dining (5)
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Overview
  • Excellent21%
  • Very good33%
  • Average27%
  • Poor14%
  • Terrible5%
Travellers talk about
“room service”(11 reviews)
“my colleague”(3 reviews)
AMENITIES
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
03 Jun04 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (269)
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16
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56
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72
37
16
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All reviewschinese restaurantroom servicemy colleagueborder crossingshower headkeep up the good workcomfortable roomsbusiness travellesothogymnalachallengespeedcountrybasothokingdom
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1 - 5 of 259 reviews
Reviewed 2 days ago via mobile

My complaint is about Ms Sekomotho Taolane at reception. Sarcastic lady and very rude. I will never come stay in this hotel again. So disappointing. Been a loyal customer for over 3 years and this was actually my horrible experience. Hurting customer......!!! Peter Malinga.More

Thank Vusumuzi M
Response from willem_vheerden, General Manager at AVANI Lesotho Hotel & CasinoResponded yesterday

Dear Mr Malinga, We thank you for sharing your experience in respect of your recent stay with us. Thank you for bringing to my attention the behaviour of the team member concerned. We will be conducting a full investigation as well as the review of...More

Reviewed 2 weeks ago

Low water pressure; Ancient A/C units; Can hear lift noises all night long; The WiFi has now been improved but is not dramatically faster. The food is still below par and the hotel's price is only possible since there are so few places one can...More

Review collected in partnership with Minor Hotels
Thank michaelfeldner
Response from willem_vheerden, General Manager at AVANI Lesotho Hotel & CasinoResponded 2 weeks ago

Dear Mr Feldner, Thank you for taking of your time to complete the review and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience...More

Reviewed 3 weeks ago via mobile

Well maintained hotel, inaugurated in 1979. Staff is very friendly. Superb landscape and views over Maseru. I did some walking and rewarding birdwatching on the compound! Conference center quite busy. MMore

Thank Manuel C
Response from willem_vheerden, General Manager at AVANI Lesotho Hotel & CasinoResponded 3 weeks ago

Dear Manuel C, Thank you for taking of your time to complete the review and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience...More

Reviewed 3 April 2018 via mobile

We had such a lovely stay at Avani Lesotho over the Easter Weekend! Lovely, comfortable rooms, stunning views, peace and tranquility. The staff are so friendly and accommodating. We had a delicious meal at the Chinese Restaurant on Friday evening. Again, the waitress was very...More

Thank Soccermom141
Response from willem_vheerden, General Manager at AVANI Lesotho Hotel & CasinoResponded 4 April 2018

Dear Soccermom141, Thank you for taking of your time to complete the review and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during...More

Reviewed 18 March 2018

The stay at Avani Lesotho is memoriable and the staff is friendly... the rooms are ever fresh amd clean... will be back! The restaurant was awesome with awesome food for both dinner and breakfast. I would definitely recommend the place.More

Review collected in partnership with Minor Hotels
Thank tebal0t
Response from willem_vheerden, General Manager at AVANI Lesotho Hotel & CasinoResponded 19 March 2018

Dear tebal0t, Thank you for taking of your time to complete the review and for sharing your experience with us. At AVANI Lesotho, we take pride in ensuring our guest’s satisfaction at all times and we are grateful for all feedback regarding your experience during...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Concierge
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Spa
Casino and Gambling
Outdoor pool
Details
Price range
US$136 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms, Accessible rooms
Details
Price range
US$136 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (66)
Room & Suite (31)
Dining (5)
Pool & Beach (3)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
miznono
4 February 2018|
AnswerShow all 3 answers
Response from willem_vheerden | Property representative |
ear Miznon, Thank you for your query. Please could you advise us which dates you are considering. Could you also provide us with an email address where we can send the information to including the options for tours and... More
0
Votes
schlomea
1 September 2017|
Answer
Response from willem_vheerden | Property representative |
Dear schlomea, It is recommended as a place to stay for leisure and tourism purposes. The hotel is currently undergoing a refurbishment for the next few months and guests can make use of our other property AVANI Lesotho to... More
0
Votes
Louise W
31 October 2016|
Answer
Response from bopsyk | Property representative |
yes indeed we do have a gym.
0
Votes
Room Tips
"Always confirm the room type. Some rooms have twin beds. Ask to see a room before checking in"
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"Room 315 has an excellent view of the City"
Read review
"Overlookng the aircon plant is noisy. Room above 3rd floor better. I had a view of the city hills so closing..."
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"Pool facing Rooms better and away from elevator area, elevators loud and busy 24/7"
Read review
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