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The Accra City Hotel is a great place to stay. It doesn’t look like much from the outside, but it’s lovely. Recently renovated rooms and super friendly staff - from the security staff to the front desk. And the food in the restaurant is so...More
Response from Guest R, Guest Relations Manager at Accra City HotelResponded yesterday
Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay with us and loved every aspect of our hotel and facilities.
We certainly look forward to welcome you back to Accra City Hotel...More
Wow, what a breath of fresh air...Never seen such a turn around in a hotel as at the Accra City Hotel. They transformation from the "old" Novotel culture to a renewed and vibrant city hotel is amazing!
Clearly the hotel management is doing a lot...More
Thank Frederic V
Response from ACHGuestRelations, Guest Relations Manager at Accra City HotelResponded 24 November 2017
Dear Frederic V,
Thank you for choosing to stay with Accra City Hotel and taking the time to share your experience on TripAdvisor.
All your comments are well noted and appreciated. Customer service is of paramount importance to us as such we thank you for...More
I had stayed at the Accra City Hotel in 2017 and decided to visit again. There are improvements in progress with the pool, outside area so one needs to be patient while the work in completed. This did not hinder my stay at all.
Thank Jerry L
Response from Guest R, Guest Relations Manager at Accra City HotelResponded 2 weeks ago
Thank you very much for taking the time to share your experience . We are delighted to know that you loved your stay with us and enjoyed every aspect of it.
We appreciate your kind compliments to our staff, especially Mary, and Robert....More
I like this Hotel very much. It’s an old Hotel but for Ghana or Africa just a place to be and stay. Rooms are basic, Food fantastic, Free Minibar, and much more. Hotel is now under upgrade (renovation) of Swimming Pool, Elevators.More
Thank Roman K
Response from Guest R, Guest Relations Manager at Accra City HotelResponded 3 weeks ago
Thank you for choosing Accra City Hotel for your recent stay in Accra.
We would like to thank you for taking the time in giving us feedback. We appreciate your comments regarding our rooms, food, free mini bar and the on-going swimming pool...More
General level of cleansing and presentation of the room was poor with in particular the shower room with mildew on the tiles, hair in the shower basin and the hot water was Luke warm at best at all times of the day.
There was marks...More
Response from Guest R, Guest Relations Manager at Accra City HotelResponded 4 weeks ago
Dear 197 Philipw,
We thank you for sending your feedback after your stay in our hotel.
Your comments have been well noted and we are sorry that your expectations were not met.
Please accept our sincere apologies for the inconvenience caused to you.