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All reviewsfree callsbasic amenities in placeconcierge guysroom was largepleasant stayworld class servicealways on timerecommend this hotelexcellent wifilive bandlocal dishesinternet speedpleasant hotelhotel staffbreakfast buffetwell equipped gymenjoyed my stay
Landing in Accra- the bus shuttle to (and from) the Hotel is a BIG plus. There is a hospitality lounge at the airport and from thereon you are in their care...enjoyed it!
The check-in can be long, but once done, the rooms and interactions are...More
Hotel and it’s facilities are good. Can’t go wrong there. However, lack of management and staff lead to a lack of service. Struggled to find a room open when checking in. Took about 3 attempts to find an open room late at night. Good quality...More
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Response from Kifalu M, General Manager at Swiss Spirit Hotel & Suites Alisa AccraResponded yesterday
Thank you for taking your time to give us your feedback. I have personally taken note of your points of concern and we have since addressed them with my team and you can look forward to a better experience if you give us...More
I must admit, the check in is poor! The hotel is generally poorly prepared to receive the guests and the staff are generally confused. They also lack the tact to handle and or make the guests comfortable while they are being attended to.
Response from Kifalu M, General Manager at Swiss Spirit Hotel & Suites Alisa AccraResponded 2 weeks ago
Thank you very much for taking your time to give us this wonderful feedback. This is valued and so much appreciated. I am saddened that the check in process did not live up to expectations and our lighting in the rooms was disappointing....More
Here's an insider tip: if you know what's good for you, you won't skip dinner at the Swiss Cafe, soft music with a tasteful collection invites a feeling of dining. Am not a regular so I got there in a hurry to avoid risk missing...More
1 Thank Bernard L
Response from Alex A, Guest Relations Manager at Swiss Spirit Hotel & Suites Alisa AccraResponded 2 weeks ago
Dear Valued Guest,
Thank you for taking time to review your stay with us. We are glad you enjoyed the food at the restaurant. We will be happy to host you once again anytime you happen to visit Accra.
March 25th 16:10 PM
I was initially checked into room 4006 to which the bell boy kindly helped me with my things. Upon reaching the door, the door lock was flashing red. He hurried off and had the room key updated. He however brought along...More
2 Thank Richard L
Response from Alex A, Guest Relations Manager at Swiss Spirit Hotel & Suites Alisa AccraResponded 3 weeks ago
Dear Valued Guest,
Thank you for your patronage of the Swiss spirit and suites Alisa hotels brand. We appreciate you taking time to send us a review of your stay. On Behalf of the entire team I want to personally apologize for the inconveniences. We...More