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4.0
#1 of 2 resorts in Gaborone
Location
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Discover the ultimate business and leisure experience...The luxury Walmont hotel at The Grand Palm offers 187 rooms and suites. The distinctive character and charm of this elegant hotel blends efficiency, comfort, luxury and privacy into absolute harmony - perfect for both business and leisure travellers. It is equipped with all the facilities and modern conveniences that discerning travellers have come to expect. Breakfast can be enjoyed at Mokolwane Bistro offering a sumptuous international buffet. The Executive 5th floor, with the exclusive Executive Club Lounge, offers the travelling executive unsurpassed business services. Guests also have access to the casino, dining, and variety of recreation facilities, as well as the magnificent banquet and convention facilities of the Gaborone International Convention Centre (GICC).
Hotel features (188 rooms) 49 Deluxe twin rooms, 90 Deluxe queen rooms, 34 Executive rooms, 5 Premier suites, 8 Executive suites, 1 Presidential suite and 1 Special assistance room. Smoking and non-smoking rooms available.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I enjoyed my stay with Walmont, the room was neat and refreshing with a nice view overlooking the pool. The check in was on point and quick. The staff was very friendly and made it easy for us to ask questions for clarity.
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Review collected in partnership with this hotel
Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neo N, Hospitality Marketing Manager at Peermont Walmont at the Grand Palm
Responded 05 Feb 2020
Dear Thato R, We enjoyed having you stay with us. Looking forward to welcoming you back in the near future. Kind regards, Neo Nkele Hospitality Marketing Manager The Grand Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Needs a lot of work. The staff are polite and friendly, the only major thing that lets this hotel down is the general environment, the rooms, the style of the interior and the general feeling of the interior as well as the exterior has much to be desired. It seems dingy and old, and not current at all in terms of trends for 2020.
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Review collected in partnership with this hotel
Date of stay: February 2020
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Room Tip:The hotel needs an entire refurbishment.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
place is still great and nice to spend for a vacation.i enjoyed my stay there.i wish to have another stay there in near future. Hospitality is always on point and the welcome is always warm and food is always great and marvelous.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No Room service. Female travelling alone, I really wanted to have dinner in my room. Front Desk tells you that they do not have room service, however room service menu with telephone number in the room. Room service number does not exist. First morning, I could not have coffee as there was only tea provided. I phoned the front desk and was told that I have to wait until 06h30 when someone arrives they will bring me coffee. This was delivered at 07h00. Housekeeping put the door latch on, so when you arrive back at your room in the afternoon your room is open with all your valueables, anyone couldv'e walked in. This is really a beautiful hotel, with a lot of potential. But management and attention to detail is lacking. Breakfast service is not existant, first day - public holiday was a disaster - could not get a decent cup of coffee as the machine was not working. Day 2, a bit better, more staff on duty. However, baked beans - you know that they took the previous day's left overs and added a new can to it, as the beans had different colours. Pretty sad, as this hotel has the possibility to be amazing.
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Date of stay: October 2023
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Trip type: Travelled on business
Room Tip:Think twice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very Very lovely place with plenty plenty of Palm trees and 2 hotels the Grand palm and metcourt of the same group are there in one huge plot.Very clean route and well maintained on the way to Reception of Grand Palm.The non smoking and smoking rooms are maintained very.clean for more than 2 Decades on a very quiet and lovely place but not at all far from the main mall the Heart of Gaborone.There are 4 restaurants where you get very tasty and excellent food for the money you pay. Mokolwane,Beef Baron,Fig tree & Kalahari Bar and Bai Sheng the Chinese /Asian Restaurant.Excellent Room service are given as well as the big swimming pool is maintained well which is a paradise during extreme summer.To sum up The Grand Palm is the place yo stay if you are visiting Gaborone.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My colleague had to move to another room because of the not insignificant smell of rot wafting from floor to ceiling.
It might save you some time if you simply ask, ‘What do you actually have on the menu’?
To top it all staff burn plastic waste in the pizza oven.
What food there is, is an overwhelming disappointment.
And did I mention that staff burn plastic in the pizza oven.
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Date of stay: May 2024
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Trip type: Travelled on business
Room Tip:Don’t eat the pizza unless you are fond of a hint of burned plastic.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff is extremely unhelpful and any request will just be answered with a no. Even after arranging a packed breakfast the day before it was not done on departure and nobody in the kitchen was willing to assist.
The rooms are outdated and the bathroom feels old and dirty
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well located once grand hotel. Entrance was unkempt with long grass on the palm lined drive way. Hotel itself clearly had its hay days but now appears dated.Rooms spacious clean. Beef baron restaurant offers generous portions. Famous Botswana beef delicious. Bars closed at 21:00 hrs due to COVID restrictions. Staff could have been more welcoming. Ok place..
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was my first visit to Gaborone and I was well pleased with the Hotel. The reception staff were friendly and welcoming and the room was well maintained, clean and comfortable. During my stay the only meals that I had in the hotel were breakfast and that was good with a fair variety of food available. Thoroughly enjoyed the hotel and would have no hesitation in using it again.
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Date of stay: March 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Horrible service at both the poolside and indoor restaurant. We called ahead to make sure they were open but when we reached they said they poolside was closed and refused to seat our group indoors even though there was availability, simply because they did not want to join two tables. The whole restaurant was empty.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We hereby advise that the answer provided by Shaun Bird - Operations manager at Grand Palm as the final answer:
Dear Sir, we are aware of the issues that you had during our stay and as this is now a matter between yourself and an individual, we are unfortunately not in a position to comment.
Regards,
Dorie Olivier
Group Revenue Manager
There are more places to choose from in the Gaborone area.
PRICE RANGE
R 1,455 - R 2,165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
peermont walmont at the grand palm hotel gaborone
LOCATION
BotswanaSouth-East DistrictGaborone
NUMBER OF ROOMS
188
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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