Mbano Manor Hotel Victoria Falls By Mantis

Mbano Manor Hotel Victoria Falls By Mantis

Bathroom was HUGE with nice amenities.
Traveller (167)
Room & Suite (39)
Dining (31)
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About

5.0
#17 of 24 hotels in Victoria Falls
4.7 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Mbano Manor Hotel Victoria Falls by Mantis is an intimate 19-suite luxury boutique hotel in Victoria Falls. Nestled in an ancient teak forest located on the edge of town. Our eco-luxury experience comprises of 18 luxury suites and one forest villa. The tranquil setting offers a uniquely perfect blend of rich cultural history and world-class hospitality at the majestic Victoria Falls. The tranquil setting offers a uniquely perfect blend of rich cultural history and world-class hospitality at the majestic Victoria Falls. The hotel offers the ultimate opportunity to restore your mind, body and soul in effortless comfort and elegance. Mbano Manor Hotel supports conservation, sustainable travel and sourcing from local communities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Airport transportation
Conference facilities
Spa
Wifi
Pool / beach towels
Pool with view
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Car hire
Taxi service
Couples massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Gift shop
Picnic area
Sun loungers / beach chairs
Sun umbrellas
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Housekeeping
Room service
Safe
Seating area
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Kitchenette
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Quaint
Boutique
Languages Spoken
English
91Reviews0Q+A9Room tips
Traveller rating
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Detailed Reviews
Adventure830040 wrote a review Aug 2023
22 contributions
+1
5.0 of 5 bubbles
We were picked up at the Victoria Falls Airport by Musa, on behalf of Mbano Manor. He was very interesting as he shared with us information about Zimbabwe and some of the history about the bridge that helps tie the road from Capetown to Cairo, Egypt. The hotel staff at Mbano Manor welcomed us so kindly. We were brought into a reception area, given a glass of tea, and then Jblani and Ashley explained where the dining room was, general information regarding the hotel, and then Ashley showed us to our room. The room was beautiful and very functional. There was a mosquito netting canopy and netting that could be pulled around the bed while sleeping. There was a claw-foot bathtub and soaking minerals as well as a shower and soap and lotion products. A mini-bar was included in the room as well as an ice maker machine. There were two individual sinks in the bathroom, which was nice. A room beyond the bathroom was for luggage storage plus it had an area to hang up clothes and drawers and slots to put clothing or other belongings. It even included a yoga mat, mosquito repellent, and a can of Raid. We did see a few mosquitos and ants here and there. It is a very natural setting so we weren’t surprised by the insects. We had dinner at the hotel the first night. There was a good selection of meals on the menu. The food was very good and the servers were very helpful. The restaurant seating was outside. We were there in mid August and the weather was a little warm during the day but perfect to eat outside during the evening. We were serenaded by the frogs in the evening. 😁There is also a nice pool on the grounds. We wanted to set up a walking tour of Victoria Falls and the staff and Eddie, the General Manager, were very helpful in setting that up for us. Linda in the reception office was especially helpful. I would highly recommend Mbano Manor to anyone looking for a good place to stay in Zimbabwe. All tour companies came to the hotel to pick up guests for the various tours and adventures so it was very convenient. I also wanted to mail some postcards from there before we left. One of the staff went to the post office to get the stamps, which were just added to our bill. I stamped the postcards and they mailed them
for me. We were very happy with how accommodating everyone was. A beautiful place and a very helpful and nice staff. I hope we can go back there in the future!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Linda Mvhiringi, Guest Services / Front Office at Mbano Manor Hotel Victoria Falls By Mantis
Responded 19 Sept 2023
Dear Adventure830040 We cannot thank you enough for taking the time to share your experiences with Mbano Manor Hotel by Mantis. It's feedback like this that keeps us wanting to do more for our guests. Thank you for the special mention of Jabulani and Ashley it means a lot to them. Kind Regards, Team Mbano
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Tapuwa Detra wrote a review Jul 2021
Harare, Zimbabwe3 contributions
5.0 of 5 bubbles
In short this is elegance made affordable with every room being a suite which is fully furnished with an exquisite touch very ideal as a romantic getaway. The environment is very serene which affords peace and privacy for those who are seeking a good working environment which can inspire creativity due to its harmonization with nature. It's also good for a group or family vacation as it is quite adaptable.
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ignatious Mambinge, General Manager at Mbano Manor Hotel Victoria Falls By Mantis
Responded 16 Jul 2021
Dear iTApUwAAA, Thank you for taking your time to evaluate and give us feedback on your experiences during your recent stay with us. It was great honor hosting you and you generous comments are really appreciated as they encourage us to improve on our services. We look forward to welcoming back to Mbano Manor Hotel Victoria Falls in future.
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Emma wrote a review Mar 2021
8 contributions
+1
5.0 of 5 bubbles
Mbano truly is a must visit for anyone wanting to come & see the Victoria Falls. The hotel is nestled in a teak forest & provides such a peaceful space for those wanting to escape the city & unwind. My suite was spacious & beautifully decorated. My favourite feature in the suite had to be the standalone bathtub which I spent every evening relaxing in! The king sized bed was super comfy & the bedding very luxurious. The staff are super helpful & attended to all my needs. I enjoyed a relaxing full body massage & pedicure on the patio of my suite which was the highlight of my trip! Will definitely be coming back next time with my boyfriend for a romantic getaway :)
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Date of stay: March 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ignatious Mambinge, General Manager at Mbano Manor Hotel Victoria Falls By Mantis
Responded 16 Jul 2021
Dear Emma N, Thank you for taking your time to evaluate our facilities and services. We are delighted that you had an enjoyable stay with us, your valuable comments will be shared with our team as they help us improve on our services. It was great pleasure hosting you at Mbano Manor Hotel Victoria Falls and we look forward to welcoming you back. Yours sincerely,
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Leighton_C wrote a review Apr 2024
Caterham, United Kingdom11 contributions1 helpful vote
3.0 of 5 bubbles
We stayed here for 1 night. In our opinion this is an expensive room rate for what you get, especially for the Victoria Falls area.
The staff at Mbano are just outstanding. We were greeted but Faith and team who were just wonderful.

We booked three rooms.

The grounds of the property are very lovely and attractive. The rooms are large with very comfortable beds. There is a fridge stocked with milk, local beer and coke. However, we encountered some basic problems with our rooms. The air con unit was not powerful enough for our room for two of our rooms. We mentioned this to reception staff.
I ordered a room service lunch which was delicious. The restaurant called to ask if I’d finished within 20 mins of my food arriving and I said yes. But our dishes were left in the room until the evening then moved to outside our room overnight and they were still there when we checked out the following morning. Not great in the Zimbabwe sun/heat.
The bathrooms are delightful, large and clean. Each bathroom had a large patio door overlooking a very small walled patio area. One of our rooms’ patio door had bowed/bent so much that we were unable to close and lock it properly. The bathroom was secured by bolting the inner shutters to the patio door.

Breakfast was delicious (great eggs, fruit, bacon, tea and coffee etc) but there were basic misses with some of the finer points e.g three tiny balls of butter for six people. We could have purified water but a still water bottle was an additions $2.

Overall, the staff are wonderful and made our stay so very welcome. The property is very well presented with some small finishing problems. Whilst we paid more than $400 per night for each room, in our opinion we expected more for our money on this occasion.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Linda Mvhiringi, Guest Services / Front Office at Mbano Manor Hotel Victoria Falls By Mantis
Responded 12 Apr 2024
Dear Leighton C, Thank you for choosing to spend your time with us in Victoria Falls Zimbabwe and for taking time to write a review on TripAdvisor we appreciate the kind words about our hotel and staff. Your feedback is incredibly valuable to us as we continually strive to improve our service offering. We are deeply concerned to hear about the lapses in service you encountered during your stay especially the patio door not opening and room service tray collection. This is certainly not the level of service we aim to provide to our guests. Rest assured, we have already initiated an internal investigation into the matters you raised to address and rectify these issues promptly. Please know that we take your feedback seriously, and we are committed to making the necessary improvements to ensure that this does not happen again. Best Regards, Team Mbano
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Siobhan wrote a review Sept 2021
Athens, Greece11 contributions1 helpful vote
+1
5.0 of 5 bubbles
This place was an absolute dream. Gorgeous lodges, safe and amazing attentive staff.

The lodges are picture perfect, sleeping in the bed is like sleeping on a cloud.

Amazing cocktails in the main bar and overall a very relaxing vibe. Loved this place
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Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ignatious Mambinge, General Manager at Mbano Manor Hotel Victoria Falls By Mantis
Responded 09 Oct 2021
Dear Siobhankhoi, Thank you for taking your for your valuable and helpful feedback. We are delighted that our services and facilities met with your expectations. Your positive comments will be shared with our team as they help us to improve on our services. Hope you travelled back safely and we look forward to hearing from you in future.
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Patricia F wrote a review Nov 2023
Watertown, WI, United States2 contributions1 helpful vote
5.0 of 5 bubbles
I visited the Mbano Manor Hotel with a tour group of 24 people from the United States. My professional career has been in travel and hospitality. I have stayed in many of the finest hotels, mostly in the US. I have never had a more enjoyable, luxurious, relaxing experience than I had at Mbano Manor. The owner paid especial attention to our comfort and enjoyment and the young staff were well trained and accommodating. The food was excellently prepared and menus thoughtfully developed with all diets and allergies considered. The suites were well-appointed and spacious and had double sinks, lots of storage and closet space) (which hotels almost never have) and a dressing room adjoining the bathroom.

I recommend the Mbano Manor to anyone traveling to Zimbabwe/Victoria Falls. I wish it were not so far from the U.S. or I would return many times.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Linda M, Guest Services / Front Office at Mbano Manor Hotel Victoria Falls By Mantis
Responded 20 Nov 2023
Dear PatriciafK6430GW It's so pleasing to read such a wonderful review from you. Thank you so much for undertaking to recommend Mbano Manor Hotel to our potential future guests. We take pride in what we do ,thank you for the kind words about our staff. We look forward to hosting you. Best Regards,
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Tino Nyandoro wrote a review Apr 2021
Harare, Zimbabwe7 contributions
+1
5.0 of 5 bubbles
From the second we drove in, we could tell we were in for an amazing experience. The decor, the landscaping, the rooms, the service, the decor (had to say it twice) is AMAZING. After our warm greeting, my wife and I were taken for a brief tour around and then shown to our suite. As with everything else, every little detail about the suite was well thought out and I honestly didn't think we were ever going to be able to leave.

We organised a few activities through the hotel over the duration of our stay and these were mainly a trip to the Falls, a game drive, a couple's massage and the Flight of Angels and everything was handled perfectly. The different operators all arrived on time for the various activities which is such a relief when you're pressed for time and trying to make the most of your holiday.

Don't even get me started on the food and cocktails they have on offer!

Overall, such a refreshing place to stay and this will definitely be the first of many trips down!!!
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Date of stay: April 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ignatious Mambinge, General Manager at Mbano Manor Hotel Victoria Falls By Mantis
Responded 16 Jul 2021
Dear Tinotenda N, It was great pleasure hosting at Mbano Manor Hotel Victoria Falls. We are delighted that our facilities, green environment and services met with your requirements. Your generous and encouraging comments will be shared with our team as they help motivate to improve on our services. Thank you for staying with us, we look forward to welcoming you back in future. Yours sincerely,
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Vanisha B wrote a review Nov 2020
Harare, Zimbabwe10 contributions1 helpful vote
4.0 of 5 bubbles
Amazing hotel friendly staff and the room was so beautiful. The architecture was incredible really thought i was in Europe or South Africa. The nice thing is every meal we had the chef come from the kitchen and ask if the meal was good. Love that he made an effort to check on us.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ignatious Mambinge, General Manager at Mbano Manor Hotel Victoria Falls By Mantis
Responded 16 Jul 2021
Dear V.Kewada, It was great pleasure hosting you at Mbano Manor Hotel Victoria Falls. Thank you for taking your time to give us feedback on your stay. Your comments will be shared with our team as they help us improve on our service. Thank you for choosing to stay with us and we look forward to welcoming you back in future. Yours sincerely,
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Wadza Nayi wrote a review Nov 2020
Harare, Zimbabwe73 contributions22 helpful votes
+1
5.0 of 5 bubbles
The photos did justice, the real life experience made it more magical and priceless. Mbano Manor is beautiful, serene, peaceful, warm and refreshing. The suites are spacious, airy, clean and the furniture is tasteful and timeless. The bath tub and couch were my favourite indoor places to unwind before turning in for the night, while the patio was my favourite outdoor place to unwind. The king size bed, linen and pillows made my sleep very comfortable, I pinched myself each day when it was time to get out of bed. The wifi connection was super good, it works well for business travellers and holiday makers. If you like watching TV, you can access both Netflix and DSTV, so you will not miss any of your favourite shows, you will always be connected. The hospitality from the staff was outstanding, the food was fresh and delicious.

Keep it up Mbano Manor team, you made my birthday celebration amazing - thank you for the birthday cake, I loved it. Mr Mambinge, the General Manager ensured I was pampered through and through, I had a great birthday getaway.

Mbano Manor facilitated airport transfers and coordinated activities with various service providers e.g. Wild Horizons (zipline and sunset cruise); Stanley and Livingstone (game drive) and Inkwazi Tours and Transfers (transfer to the falls). You will get a tailor made package that works for your needs.

With the ongoing special for residents, I could go to Mbano Manor over and over again, great value for money. Mbano Manor exceeded all my expectations.
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Date of stay: October 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ignatious Mambinge, General Manager at Mbano Manor Hotel Victoria Falls By Mantis
Responded 16 Jul 2021
Dear Wadzi_musha, Thank you for taking your time to give us detailed feedback on your stay with us. It was great pleasure hosting you at Mbano Manor Hotel Victoria Falls. We are delighted that our facilities and hospitality met with your expectations. Your generous comments will be shared with our team as they help us improve on our services. Thank you for staying with us and we look forward to welcoming back in future. Yours sincerely,
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Keisha R wrote a review Sept 2023
1 contribution3 helpful votes
2.0 of 5 bubbles
We booked this room because of the 5 star rating. My experience at Mbano Manor was deeply disappointing. The staff is friendly but lack the experience and expertise to successfully run this place. Management wasn’t forthcoming about transportation or other fees. The rooms were beautiful but the door to get into the room and the sliding doors that separate the bathroom were off track making them extremely difficult to open and lock. The waiters struggled with simple orders and often got them wrong resulting in us having to send our food back. The food prices were high for the portions we received and there’s not a lot of options for vegan or pescatarian diets. Overall my stay at Mbano Manor did not meet mine nor the 6 other ladies I was with expectations.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edwell Shupiko, General Manager at Mbano Manor Hotel Victoria Falls By Mantis
Responded 02 Oct 2023
Dear Keisha Thank you for taking the time to give your feedback here on TripAdvisor. I am very sorry to hear that your experience here with us did not meet your expectation. We are always looking to delight our guests and its disappointing to hear that this was not the case during your stay with us. We have taken this constructive feedback into account as we reviewed the highlighted areas with the goal to learn, improve and develop our overall offering. Thank you for the kind words on staff friendliness as well as our room offering. Once again, thank you for this constructive feedback. If there is anything more that you would like to add or discuss about your time here with us, please feel free to contact me on: Edwell.SHUPIKO@mantiscollection.com. Yours Sincerely, Edwell Shupiko  
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Tour09525858779 wrote a tip 12 Jun
1 contribution
5.0 of 5 bubbles
"Some of the people in my group complained that the beds were hard and that they didn’t sleep well because of this. My bed was fine though"
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James G wrote a tip May 2024
Western Cape, South Africa14 contributions9 helpful votes
5.0 of 5 bubbles
"Everything was perfect , could not find fault with anything and the staff were incredible "
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Lacey H wrote a tip Apr 2024
7 contributions1 helpful vote
5.0 of 5 bubbles
"The hotel is a bit tucked away from town, so you will need to use the hotel shuttle or a service to get to town or the falls. "
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Pragi M wrote a tip Mar 2024
Uganda11 contributions3 helpful votes
5.0 of 5 bubbles
"The space is very well spread, it’s a small town to visit the Victoria Falls there is no traffic problem as the infrastructure well designed"
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NickMenton wrote a tip Mar 2024
Menton3 contributions3 helpful votes
1.0 of 5 bubbles
"Our experience was very poor !"
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Not the right property for you?
There are more places to choose from in the Victoria Falls area.
PRICE RANGE
R 7,988 - R 8,618 (Based on Average Rates for a Standard Room)
LOCATION
ZimbabweMatabeleland North ProvinceVictoria Falls
NUMBER OF ROOMS
19
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MBANO MANOR HOTEL VICTORIA FALLS BY MANTIS - Reviews & Price Comparison (Zimbabwe)

Frequently Asked Questions about Mbano Manor Hotel Victoria Falls By Mantis
Which popular attractions are close to Mbano Manor Hotel Victoria Falls By Mantis?
Nearby attractions include The Victoria Falls Theatre (3.2 km), Victoria Falls (5.0 km), and Mosi-oa-Tunya / Victoria Falls National Park (3.9 km).
What are some of the property amenities at Mbano Manor Hotel Victoria Falls By Mantis?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mbano Manor Hotel Victoria Falls By Mantis?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Mbano Manor Hotel Victoria Falls By Mantis?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mbano Manor Hotel Victoria Falls By Mantis?
Yes, free parking is available to guests.
What are some restaurants close to Mbano Manor Hotel Victoria Falls By Mantis?
Conveniently located restaurants include Dusty Road Township Experience, The Cassia Restaurant, and Lookout Cafe - Wild Horizons.
Are there opportunities to exercise at Mbano Manor Hotel Victoria Falls By Mantis?
Yes, guests have access to a pool and yoga classes during their stay.
Does Mbano Manor Hotel Victoria Falls By Mantis have airport transportation?
Yes, Mbano Manor Hotel Victoria Falls By Mantis offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mbano Manor Hotel Victoria Falls By Mantis?
Yes, dry cleaning and laundry service are offered to guests.
Is Mbano Manor Hotel Victoria Falls By Mantis accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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