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New Ambassador Hotel Harare

45 reviews
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Traveller (4)
Room & Suite (6)
Dining (2)
Overview
  • Excellent4%
  • Very good28%
  • Average40%
  • Poor15%
  • Terrible13%
3 weeks ago
“Good location”
4 Jul 2017
“Average hotel - excellent location”
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
04 Mar05 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (45)Write a Review
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1 - 5 of 41 reviews
Reviewed 3 weeks ago

The hotel is located in the CBD, very ideal if traveling for business in town. I had requested for a room with a shower but that never was. I was promised to be moved on the second to a room with a shower but guess...More

Thank EnockMan
Reviewed 25 November 2017 via mobile

Where else in the world can you eat breakfast to the sound of continuous rolling 80’s pop on half speed. The New Ambassador morning playlist consists of Cyndi Lauper, Paul Young and lots of other long forgotten western pop icons in a hypnotic soundscape that...More

Thank stevesmith127
Response from ManagementRep2016, Guest Relations Manager at New Ambassador Hotel HarareResponded 13 December 2017

Thank you for staying at New Ambassador Hotel stevesmith127 and for rating your experience on TripAdvisor. We were grateful to have you as our guest. Thank you for indicating out areas that are in need of attention. It is through feedback channels like this that...More

Reviewed 21 September 2017

New Ambassador Hotel is one of Harare's old hotels surviving from the colonial era but the service there is still great. The room was very clean and very spacious. Check in was easy and without any fuss. Staff were helpful and professional. There was complimentary...More

Thank Alex D
Response from ManagementRep2016, Guest Relations Manager at New Ambassador Hotel HarareResponded 4 October 2017

Dear Alex D. thank you for your review on trip advisor. Thank you for taking time to give us feedback on your recent stay at New Ambassador Hotel. We are pleased to have been of service to you, and that you enjoyed your stay with...More

Reviewed 4 July 2017 via mobile

This is a well-priced hotel with an excellent location within easy reach of Harare's CBD. I have seen this hotel in its different stages over the last 17 years. The infrastructure deteriorated over the years, but the Rainbow group that operate this hotel have to...More

Thank Mazila N
Response from ManagementRep2016, Guest Relations Manager at New Ambassador Hotel HarareResponded 6 July 2017

Thank you for your review on trip advisor Mazila N. Thank you for staying at New Ambassador Hotel Harare. We were honored to have you as our guest. We appreciate your feedback on areas needing improvement. We are continuously working on improving and are quite...More

Reviewed 5 June 2017

Stayed in room 321.....the room had no keys, so each time you went out you had to be escotted by the guard. l was moved to room 212 on the 3rd night......the shower was broken.....there was too much noise from outside, sounded like a generator...More

Thank EnockMan
Response from ManagementRep2016, Guest Relations Manager at New Ambassador Hotel HarareResponded 6 July 2017

Thank you for sharing your feedback on trip advisor EnockMan. We would like to apologize sincerely for the undesirable issues that arose during your stay with us at New Ambassador Hotel on June 6 2017. Management is quite disturbed by the issues highlighted and we...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Free Parking
Restaurant
Hotel Amenities
Room Service
Laundry Service
Meeting Rooms
Free Parking
Dry Cleaning
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Things to do
Bar/Lounge
Pool
Restaurant
Tennis Court
Details
Price range
US$65 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$65 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (4)
Room & Suite (6)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
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David R
21 August 2016|
Answer
Response from ManagementRep2016 | Property representative |
Yes, all our rooms have mini fridges.
0
Votes
Room Tips
"Avoid room 212 and 321"
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"Avoid ground floor and lower level rooms as the noise from the bar/club/church can be uncomfortable if you..."
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"Insist on a room with air-con!!!"
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"Higher rooms are quieter"
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