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Holiday Inn Harare, an IHG hotel

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Samora Machel Avenue P.O. Box 7, Harare Zimbabwe
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (72)
Room & Suite (24)
Dining (16)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Harare, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 19 in Harare
Location
Cleanliness
Service
Value
Holiday Inn Harare is ideally situated in the centre of Harare, making it the perfect place for your business or pleasure stay. It is minutes away from Harare's shopping and business district with beautiful parks, markets and curio shops also within easy reach.The hotel has 201 rooms and 4 suites. The hotel has conference facilities that cater for all business needs with facilities for up to 300 guests. The hotel has a relaxed atmosphere with two restaurants and a pool terrace.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Secured parking
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
VIP room facilities
Bottled water
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French
352Reviews3Q+A92Room tips
Traveller rating
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Popular mentions
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Most Recent
John M wrote a review May 2022
Nairobi, Kenya57 contributions
Pray your flight doesn't change for late checkout. I felt terrible like being chased from hotel even though we were paying for late checkout. My 1st experience since I started travelling 15 years ago. Never has it happened to any country, hotel I have ever stayed. This was my 1st stay at the hotel.
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Date of stay: May 2022Trip type: Travelled
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Conqueror17 wrote a review Mar 2022
Icklesham, United Kingdom441 contributions177 helpful votes
Clean and comfortable with good parking but a lot could be improved. Check in was inefficient with us being allocated the wrong type of room. When pointed out there was no apology. Food was very average. Bar good but too small for number of guests. Breakfast service was good. Room was okay but bathroom small and extractor fan not working. Well below normal Holiday Inn standards.
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Date of stay: March 2022Trip type: Travelled
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Response from IHG Service, Owner at Holiday Inn Harare, an IHG hotel
Responded 09 Apr 2022
Hi Conqueror17, Thank you for leaving feedback on your hotel experience and for choosing the Holiday Inn Hotel brand as your travel partner. We do our best to provide good value and convenient hotel encounters. I am sorry we could not meet your expectations. We want to make sure you enjoy your lodging experience on your next stopover. Trust that I have shared your feedback with the hotel management as a tool for enhancing the amenities we provide. Thank you for doing business with IHG Hotels and Resorts. I hope you can allow us to make up for the shortfalls. Warm regards, Zel N. Case Manager IHGService
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Nikhil_Advani wrote a review Mar 2022
Washington DC, District of Columbia502 contributions162 helpful votes
Had a very quick stay here. Room was nice, spacious, and a really lovely welcome platter with fruits, chips, juice, and biltong! Had dinner by the pool which was very nice as well. Location is good, very central to everything. They organised an airport pick up as well.
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Date of stay: March 2022Trip type: Travelled
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Shmoulik wrote a review May 2021
2 contributions
I came for one day to this hotel. The crew was very nice, always trying to assist, and especially with one problem I received huge help by Clive, the general manager of this hotel. Room was clean. Food is OK. Attitude amazing. Gym is nice. Pool is nice. Great business center. Highly recommend!
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Date of stay: May 2021Trip type: Travelled
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Yolanda wrote a review Mar 2020
2 contributions
The view!! Oh my goodness!! The room was overlooking the pool and the city, with a really big window. It was the best. So many TV channels to choose from, unlike some places where they restrict the channels for you. It was amazing, the experience was great. I was only there for a night but it was the best. The breakfast - to die! So many options, I ate so much I was full the rest of the day, didn't eat anything else! Ow and while I was having breakfast, someone came to personally ask for my review and how my personal experience had been!
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Higher floors are quieter and have better views
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Response from MildredChizombe, Guest Relations Manager at Holiday Inn Harare, an IHG hotel
Responded 07 Mar 2020
Dear yrnhachi Thank you for staying with us during your recent visit to Harare. We are pleased that you enjoyed your stay, and as is our tradition we strive to ensure that our guests enjoy the excellent service and luxurious comfort that our hotel has provided over the past decades. We look forward to welcoming back again to Holiday Inn Harare, and are greatly appreciative of your support. Sincerely,
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Darren Cummings wrote a review Feb 2020
Bulawayo, Zimbabwe124 contributions78 helpful votes
Booked totally last minute and checked in, all was perfect, clean room, great dinner and even better breakfast facilities. My only gripe would be I called to book and was told totally full, then less than a minute later I looked on line and surprised to see plenty of availability, meaning reception did not even look. However the place is the only place I would stay whilst in Harare.
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Date of stay: February 2020Trip type: Travelled
2 Helpful votes
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Response from MildredChizombe, Guest Relations Manager at Holiday Inn Harare, an IHG hotel
Responded 07 Mar 2020
Dear dcummi193995 Thank you for taking the time to tell us about your experience at Holiday Inn Harare. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at grelationsmgr@holidayinnharare.co.zw Sincerely, Milldred Chizombe Guest Relations Manager
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Melody Mudh wrote a review Feb 2020
Harare, Zimbabwe172 contributions88 helpful votes
Slept 1 night after a surprise birthday dinner with my husband. Regrettably the hotel did not meet my expectations of an IHG hotel. - no porter services given - small bathrooms -no face towels in bath rooms - boiling kettle in room stunk when I opened it & failed to use it + there was variety at breakfast
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Date of stay: February 2020Trip type: Travelled
4 Helpful votes
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Response from MildredChizombe, Guest Relations Manager at Holiday Inn Harare, an IHG hotel
Responded 27 Feb 2020
Dear Melody Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Harare I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at grelationsmgr@holidayinnharare.co.zw. Sincerely,
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Amit P wrote a review Jan 2020
22 contributions38 helpful votes
Stayed here for five nights on a business trip and suffice to say it was clean and comfortable. The staff were friendly and helpful however they need more communal seating as the only place to sit is in the bar area - this is somewhat limited at busy times. The rooms are also well equipped (safe, ironing board etc.) so you have everything that you need. Some areas will probably need refurbishment in the coming years but the hotel provides value for money and is ideally located for all the local city amenities. I'd happily stay again.
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Date of stay: January 2020
Location
Cleanliness
Service
Trip type: Travelled
Room Tip: Select Rooms facing the front of the hotel.
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2 Helpful votes
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Response from MildredChizombe, Guest Relations Manager at Holiday Inn Harare, an IHG hotel
Responded 29 Jan 2020
Dear Amit P Thank you for taking the time to tell us about your experience at Holiday Inn Harare. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn , and if I can be of assistance to you, please contact me directly at grelationsmgr@holidayinnharare.co.zw Sincerely,
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Bernard Matanda wrote a review Jan 2020
Mutare, Zimbabwe5 contributions
The place to be if u want to be safe and sound with no hookers roaming around as one needs a room card to use the lifts going up. On the security front this is the best I have seen so far. The food is great especially the rapoko sadza and t bone.
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Date of stay: January 2020Trip type: Travelled
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Response from treyz2014, Manager at Holiday Inn Harare, an IHG hotel
Responded 20 Jan 2020
Hi bmatanda, Thank you for taking time to give us this feedback from your recent stay. We are glad that our improvements with regards to security were to your satisfaction. we will continue working tirelessly to improve all around. We look forward to hosting you again so you can enjoy the rapoko Sadza and T Bone just the way you like it. Kind Regards Management
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Josh Banks wrote a review Dec 2019
Melbourne, Australia79 contributions37 helpful votes
I spent two nights at the Holiday Inn in Harare towards the backend of my trip in Zim. The hotel was very clean, rooms are modern and well maintained. I was a bit surprised with the customer service to be honest, the front end staff weren’t as welcoming as expected. But restaurant staff were fantastic. Big plus is the onsite taxi/shuttle service which compares to local rates. Location is very central to the CBD, however I wouldn’t recommend walking too far at night, lots of comments/remarks from locals that were rather offensive. If you’re into people watching, spend a night at the onsite bar and you won’t be disappointed.
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Date of stay: December 2019Trip type: Travelled
1 Helpful vote
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PRICE RANGE
US$89 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn harare hotel harare, harare holiday inn
LOCATION
ZimbabweHarare ProvinceHarare
NUMBER OF ROOMS
201
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Frequently Asked Questions about Holiday Inn Harare, an IHG hotel
Which popular attractions are close to Holiday Inn Harare, an IHG hotel?
Nearby attractions include National Gallery of Zimbabwe (0.8 km), Haka Game Park (1.1 km), and Harare Gardens (1.0 km).
What are some of the property amenities at Holiday Inn Harare, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Harare, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Harare, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Inn Harare, an IHG hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Harare, an IHG hotel?
Conveniently located restaurants include Coimbra, Emmanuel's, and La Fontaine Grillroom.
Are there opportunities to exercise at Holiday Inn Harare, an IHG hotel?
Yes, guests have access to a pool during their stay.
Does Holiday Inn Harare, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Harare, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Harare, an IHG hotel have airport transportation?
Yes, Holiday Inn Harare, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Holiday Inn Harare, an IHG hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Harare.
Are any cleaning services offered at Holiday Inn Harare, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.