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Monomotapa Hotel- Legacy

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Traveller (119)
Room & Suite (38)
Dining (21)
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Overview
  • Excellent31%
  • Very good43%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“crowne plaza”(23 reviews)
“aquarium bar”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
03 Jun04 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (380)
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369 results
Traveller rating
120
153
64
23
9
Traveller type
Time of year
LanguageEnglish
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120
153
64
23
9
Show reviews that mention
All reviewscrowne plazaaquarium barnational galleryroom servicethe ground floorthe hotel staffcustomer carebusiness travelerbusiness stayeasy accessenjoyed my staycentral locationswimming poolpleasant stayshort stayvisiting hararelobos
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1 - 5 of 369 reviews
Reviewed 1 week ago

Employees should pay attention to details and be able to offer quick solutions.There should also be feedback on any matters that have been raised by this i mean if l raise a concern l should be able to be given feedback afterwards.

Review collected in partnership with this hotel
Thank marschirima
Reviewed 3 weeks ago

The customer service team was very nice with parking offered underground. Room booking was not a hustle as they were willing to help. They have a variety of rooms on different floors and the price varies depending on what you want and feel you need...More

Thank andrewmurima
Response from Cary_0706, Guest Relations Manager at Monomotapa Hotel- LegacyResponded 3 weeks ago

Dear andrewmurima Thank you for choosing Monomotapa as your hotel of choice. We are happy that everything was well during your stay,we aim to go beyond your expectations and provide you with a service that is exceptional. We look forward to hosting you again soon.

Reviewed 4 weeks ago

Service was efficient and helpful. Rooms were spacious and contained everything needed: ironing board, iron, fridge and two queen beds for a standard room - lovely! Location is central and safe, loved the gym view.More

Review collected in partnership with this hotel
Thank michelleszzt
Response from Cary_0706, Guest Relations Manager at Monomotapa Hotel- LegacyResponded 3 weeks ago

Dear michelleszzt Thank you for your feedback. We are always happy to welcome you to our hotel. At Monomotapa we always aim to make our guests feel as comfortable as possible. We are glad that you enjoyed during your stay with us. We look forward...More

Reviewed 16 April 2018

The hotel has got great ambiance, friendly staff and is situated near beautiful scenery of Harare garden.I enjoyed my stay there.The food was delicious, furniture very neat and i repeat their friendly staffMore

Review collected in partnership with this hotel
Thank mchatendeuka
Response from Cary_0706, Guest Relations Manager at Monomotapa Hotel- LegacyResponded 18 April 2018

Dear mchatendeuka Thank you for taking time to give us feedback following your recent stay with us. We are pleased that you enjoyed your stay with us and that you found our staff to be friendly.We take pride in knowing that the team’s efforts in...More

Reviewed 14 April 2018

Excellent. Every department is giving best service and its very encouraging. I would however recommend that your staff should know their customers and award for customer loyalty . there are some rules that you lay down as an organisation for example receiving payment after every...More

Review collected in partnership with this hotel
Thank 451joramt
Response from Cary_0706, Guest Relations Manager at Monomotapa Hotel- LegacyResponded 19 April 2018

Dear 451joramt Thank you for choosing to stay with us here at the Monomotapa hotel. We thank you for your feedback. We strive to ensure that all our guests are happy throughout their stay. We have taken note of your concerns regarding settling your account...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$109 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$109 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (119)
Room & Suite (38)
Dining (21)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lamees S
21 April 2017|
AnswerShow all 4 answers
Response from NDABEZINHLE M | Reviewed this property |
You can arrange in advance with the hotel
0
Votes
Emilia T
9 November 2016|
AnswerShow all 2 answers
Response from Cary_0706 | Property representative |
Gooday Emilia T The pool is open for guests that are staying at the hotel as well as guests who are consuming food and drinks at the hotel. I hope this has been helpful. If you have any further questions, please do not... More
0
Votes
lovemorekatsokore
24 June 2016|
AnswerShow all 6 answers
Response from Chindori1 | Reviewed this property |
The hotel restuarant is located in the business district. Average meal is around 25$. Dinner maybe higher. The food is fresh and from the farms.
1
Vote
Room Tips
"Ensure all gadgets are in working condition prior to check in."
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"pick one with a view of the Harare gardens"
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"No room tip."
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"The 11th Floor is great."
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