Monomotapa Hotel

Monomotapa Hotel

54 Park Lane Julius Nyerere Way, Harare Zimbabwe
clean toilets
Traveller (136)
This is a upgrade room for a Platinum member, more below standard
Room & Suite (37)
Crowne Plaza Monomotapa Dining
Dining (20)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

4.0
#4 of 16 hotels in Harare
4.5 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The facilities at Monomotapa are specially designed for the convenience of the guest. The hotel provides a one-stop service where accommodation and other services are concerned. We have a wide selection of food and beverage outlets with the restaurants and bars to the full conference and banqueting facilities. Fitness center and outdoor swimming pool allows the guest to rest and relax.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Concierge
Doorperson
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Great View
Charming

Location

54 Park Lane Julius Nyerere Way, Harare Zimbabwe
607Reviews8Q+A100Room tips
Traveller rating
  • 225
  • 237
  • 99
  • 29
  • 17
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Detailed Reviews
sdube2021 wrote a review Apr 2021
Harare, Zimbabwe
3.0 of 5 bubbles
The stopper of the small sing in the bathroom could not open.
Could not locate the remote of the aircon, the temperature was a bit on the high for me and i could not reduce it.
Picture quality of the television was very poor.
There were no wrapping towels on the beds (Not sure whether it's the new way of doing things)
Did not like the sheets because they both had an elastic around them, am used to the bottom sheet having an elastic and the top one without (Not sure whether it's the new norm).
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Review collected in partnership with this hotel
Date of stay: April 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Monomotapa Hotel
Responded 21 Jun 2021
Dear Sdube2021 Thank you for choosing Monomotapa Hotel as your hotel of choice. Our sincere apologies for any inconveniences you encountered during your stay with us. Kindly allow us to recover from this on your next stay.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hncube wrote a review Oct 2023
Bulawayo, Zimbabwe
4.0 of 5 bubbles
Air conditioning in the room was not efficient. Car park area needs serious improvement. There is no shade to protect the cars from the sun and also leaves falling from the trees. Availability of car cleaners(for a fee ) would help customers to drive off in clean cars. Security of the cars also needs to be improved as the officers at the gate do not ask any questions. this means that anyone can drive out of the car park with any car
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Review collected in partnership with this hotel
Date of stay: September 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Monomotapa Hotel
Responded 23 Feb 2024
Dear hncube Thank you for taking the time to give us your feedback. Our aim is to provide the best experience to anyone who visits us. Your experience definitely does not meet the standards we have set for ourselves. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you. Regards Monomotapa Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mbvutira wrote a review Jul 2021
3.0 of 5 bubbles
Good location of hotel, rooms could do with provision of bottled water instead of refilled jars. TV channels were good and WiFi reception was also ok. Room service was promptly served. side furniture need lift up
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Review collected in partnership with this hotel
Date of stay: July 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Monomotapa Hotel
Responded 28 Jul 2021
Good Day Thank you for choosing Monomotapa Hotel as your home away from home. We are pleased to know that our service was prompt and efficient. The refilled jars are part of our green initiative. However if you need the bottled water it is available on request. Thank you for taking the time to review us. We look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fortune_Madhuku wrote a review Mar 2022
Harare Province, Zimbabwe
+1
4.0 of 5 bubbles
Immaculate rooms, very neat and well maintained. I liked the shower which had warm and high pressure water, making showering a pleasure. WIFI was strong and consistently good. The television has about 16 different channels covering news, movies, sport, music and others. Good location as it is in the city centre and near some great restaurants located in the Avenues.
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Date of stay: March 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Rooms on the top floors have beautiful views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Monomotapa Hotel
Responded 23 Mar 2022
Dear Fortune_Madhuku Thank you for choosing Monomotapa Hotel as your home away from home. The management and team would like to thank you for taking the time to give us a positive review. We are pleased to know that your stay was pleasant and our amenities, location, WIFI connectivity and Service was as you expected. We look forward to hosting you again soon. Regards Monomotapa Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JuliusTapera wrote a review Jan 2022
4.0 of 5 bubbles
The hotel service is generally very good. Service personnel are well groomed, smartly dressed and always have pleasant smiles when providing service. The rooms are always clean and so is the linen. Provision of basic amenities within rooms is also excellent.
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Review collected in partnership with this hotel
Date of stay: January 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Monomotapa Hotel
Responded 20 Jan 2022
Dear JuliusTapera Thank you for choosing Monomotapa Hotel as your hotel of choice. We would like to thank you for taking the time to review us. We are pleased to note that you had a pleasant stay with us and that our staff delivered exceptional service with smiles on their faces. We look forward to serving you again soon. Regards Monomotapa Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ngonicha wrote a review Dec 2021
Harare, Zimbabwe
4.0 of 5 bubbles
Great service that I received at the Monomotapa hotel. Thank you for your friendly staff who are always ready and available to serve. Let's continuously upgrade the interior of the rooms to be in sink with the international standards
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Review collected in partnership with this hotel
Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Monomotapa Hotel
Responded 12 Jan 2022
Dear ngonicha Thank you for choosing Monomotapa Hotel as your home away from home.Thank you for taking the time to give us a positive review. We are pleased to know that our staff delivered an exceptional service to you. We have taken note of your recommendation. We look forward to hosting you again soon. Regards Monomotapa Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dannychipaila wrote a review Mar 2020
5.0 of 5 bubbles
Everything was well organized. Service delivery was on point and the staff shows a great deal of respect to their clients.
Every now and then staff would pass through to check if any room service was required, which is a good point.
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Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Monomotapa Hotel
Responded 11 Mar 2020
Dear Dannychipaila It was an honour hosting you at the Hotel. We take pride in catering to our guests during their stay as well as making them feel at home. We thank you for taking the time to rate us online and we are thrilled with your feedback. It is truly encouraging to hear such kind and wonderful words from one of our valued guests. We thank you once again and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tnyoni2002 wrote a review Apr 2022
Johannesburg, South Africa
2.0 of 5 bubbles
Poor facilities, they are too old, need urgent revamp. Aircon is controlled centrally in this day and age, WiFi dropped for more than twelve hours during my stay. Bathrooms had no water for good hours.
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Review collected in partnership with this hotel
Date of stay: March 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Monomotapa Hotel
Responded 11 Apr 2022
Dear tnyoni2002 Thank you for choosing Monomotapa Hotel as your hotel of choice. The management and team at Monomotapa hotel would like to thank you for taking the time to review us. Our sincere apologies we had an electrical fault during your stay with us. Our maintenance team worked tirelessly to solve it within hours of the incident. We hope you allow us to recover from this on your next visit. Regards Monomotapa Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abson n wrote a review Mar 2023
1.0 of 5 bubbles
Called the reception to ask for a Snack and alarcate menu, they gave me 2 numbers which didnt got through. I sent my sister to the main restaurant to fetch a menu because my mom have special dietary needs. Instead of availing the menu, they gave her a paper slip with a few selected, hand writen items with prices. The restaurant staff is so disgraceful.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Monomotapa Hotel
Responded 09 Mar 2023
Dear absOnn Thank you for your valuable comments. We apologize for the inconvenience you had. Our aim is to provide the best experience to anyone who visits us. Your experience definitely does not meet the standards we have set for ourselves. We’ve been able to find our shortcomings and improve on them only because of guests like you who give honest opinions. Regarding your concern with the menu not being availed to you as requested, we have addressed this straight away to our staff, and is also with the management for immediate action; to ensure that this incident is not repeated again. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you. Regards Hotel Management
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Meander36704104807 wrote a review Dec 2023
1.0 of 5 bubbles
Hotel had no water, no advance warning of imminent disruption of supply. Called reception from 8am until 10am, same answer 'We will call you back". Requested to speak to duty Manager who offered water in a bucket which never came until Checked-out time, went to shower at another hotel. This used to be one of the best hotels in Zimbabwe and still carries its 4 Stars. Serious room for improvement.
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Review collected in partnership with this hotel
Date of stay: December 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Monomotapa Hotel
Responded 23 Feb 2024
Dear Meander36704104807 Thank you for choosing Monomotapa Hotel as your hotel of choice. Your feedback helps us identify the areas in which we can improve. Our aim is to provide the best experience to anyone who visits us. Your experience definitely does not meet the standards we have set for ourselves. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from caroline b
Harare, Zimbabwe11 contributions1 helpful vote
Hie sorry I do not have the A la Carte prices. I have only the Buffet dinner ones that I was given on the day as they fluctuate from time to time due to the exchange rate. If you are a foreigner they can allow you to pay in USD but if you are Zimbabwean then you pay in the local currency. The buffet was 510rtgs, juice 46 rtgs, water was 10rtgs and castle lights were 37rtgs.
Answer from Xolani N
Bulawayo, Zimbabwe8 contributions
breakfast must start at 6 am
l@mees asked a question Apr 2017
Johannesburg, South Africa51 contributions14 helpful votes
Where do you get the transfer from
Answer from NDABEZINHLE M
Bulawayo, Zimbabwe12 contributions4 helpful votes
You can arrange in advance with the hotel
Answer from Mononomotapa
Harare
Gooday Emilia T The pool is open for guests that are staying at the hotel as well as guests who are consuming food and drinks at the hotel. I hope this has been helpful. If you have any further questions, please do not hesitate to contact me.
Answer from Chindori1
Harare, Zimbabwe15 contributions2 helpful votes
The hotel restuarant is located in the business district. Average meal is around 25$. Dinner maybe higher. The food is fresh and from the farms.
kwashe wrote a tip Oct 2023
25 contributions8 helpful votes
3.0 of 5 bubbles
"Avoid the 12th floor rooms."
Read full review
Fortune_Madhuku wrote a tip Mar 2022
Harare Province, Zimbabwe550 contributions40 helpful votes
4.0 of 5 bubbles
"Rooms on the top floors have beautiful views"
Read full review
fnyathi wrote a tip Feb 2020
3 contributions
5.0 of 5 bubbles
"Higher rooms has less noise"
Read full review
taz692 wrote a tip Oct 2019
Bulawayo, Zimbabwe8 contributions1 helpful vote
4.0 of 5 bubbles
"The top floors give a better view of Harare"
Read full review
Suprise pembere wrote a tip Apr 2019
Greater Johannesburg, South Africa4 contributions
5.0 of 5 bubbles
"All rooms are park facing"
Read full review
Not the right property for you?
There are more places to choose from in the Harare area.
PRICE RANGE
R 3,728 - R 6,322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza hotels harare - monomotapa hotel harare, crowne plaza harare
FORMERLY KNOWN AS
Crowne Plaza Hotels Harare - Monomotapa
LOCATION
ZimbabweHarare ProvinceHarare
NUMBER OF ROOMS
243
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MONOMOTAPA HOTEL - Reviews & Price Comparison (Harare, Zimbabwe)

Frequently Asked Questions about Monomotapa Hotel
Which popular attractions are close to Monomotapa Hotel?
Nearby attractions include National Gallery of Zimbabwe (0.2 km), Zimbabwe Museum of Human Sciences (1.1 km), and Haka Game Park (1.0 km).
What are some of the property amenities at Monomotapa Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Monomotapa Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Monomotapa Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Monomotapa Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Monomotapa Hotel?
Conveniently located restaurants include Coimbra, La Fontaine Grillroom, and Book Cafe.
Are there opportunities to exercise at Monomotapa Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Monomotapa Hotel have airport transportation?
Yes, Monomotapa Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Monomotapa Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Harare.
Are any cleaning services offered at Monomotapa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Monomotapa Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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