Mbalageti Safari Camp
Western Corridor of the Serengeti National Park, Serengeti National Park 775 Tanzania
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#1 of 6 hotels in Serengeti National Park
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Travellers' Choice
Explore, Relax and Enjoy!
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Meeting rooms
Spa
Concierge
Gift shop
Internet
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Mosquito net
Non-smoking hotel
Sun terrace
Laundry service
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Room features
Private balcony
Safe
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Languages Spoken
English
Location
Full view
Contact
Western Corridor of the Serengeti National Park, Serengeti National Park 775 Tanzania
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The accommodations and the location are absolutely beautiful. The views are stunning. The pool is ice cold during our End of July/early August visit (no solar heating). Rooms don’t have Wi-Fi. The diversity and the quality of the food is mediocre, with items repeating quite often when staying more than 2 nights. Staff seemed unmotivated and had trouble with the English language.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We had a lovely two-night stay at Mbalageti Safari Camp as part of our Tanzanian Safari. We were made very welcome on arrival, being offered cold towels and a juice on arrival and seated in the large, cool and spotlessly clean reception (no mean feat in the middle of the bush!) while we registered. The staff that dealt with us, throughout, were welcoming and friendly and the "towel and juice" welcome wasn't reserved for our initial arrival but was something that happened every time we returned to the camp from a game drive - a nice touch. The camp's in an elevated location and the balcony for our room offered spectacular views out over the plain below and the herds of buffalo and wildebeest that were filling it. The room itself was a very comfortable part-tented accommodation with a brick-built bathroom to one side. The bathroom was large and well stocked with shower gel (important after a hot, dusty game drive!) with a bath tub, loo, basin and a rain-shower delivering lots of hot water. Lovely! The restaurant was in a separate building that offered similar views to the room and the food, which was buffet style, offered plenty of choice and was really very good. Drinks service was fast and friendly and the staff were all very attentive. We thoroughly enjoyed our stay and my only regret is we weren't able to stay for longer!…
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mbalageti Serengeti , Other at Mbalageti Safari Camp
Responded 1 week ago
Dear Guest Thank you for your kind review! We really appreciate your positive feedback and we’re absolutely delighted that you enjoyed your stay with us so much We'll be sure to pass your praises on to the staff Reservation Team – Mbalageti
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+1
We had a lovely stay at Mbalagati Lodge located within Serengeti National Park. The rooms are large and incredibly comfortable. The bathrooms were wonderful with both a large shower and deep freestanding tub. The food and service were outstanding. The food was buffet style, and the options were mostly the same for the two nights we were there, but there were so many options that you will only be eating the same thing if you want to. Alex and the rest of the staff were incredibly attentive and kind. Having juice and a towel ready for guests as they returned from game drives was a nice touch. We stayed at five lodges during our safari trip, but there was no better view than from Mbalagati Lodge. It was lovely to have breakfast overlooking the Serengeti - we watched an elephant walk by as we ate. The sunrise and sunset view from the the restaurant, bar, pool and lounge area is breathtaking. The lodge is about 45 minutes drive off the main park road, but is absolutely worth it - it’s just part of your game drive! We saw a portion of the wildebeest migration pass right in front of us on the road just after leaving the lodge one morning, and a pride of lions just after leaving the lodge the next morning. We saw a hippo and a crocodile in the river just below the lodge entrance.…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mbalageti Serengeti , Other at Mbalageti Safari Camp
Responded 1 week ago
Dear Guest Thank you for your kind review! We appreciate the positive remarks about attentive staff and our nice and comfortable accommodations and we’re absolutely delighted that you enjoyed your stay with us so much We'll be sure to pass your praises on to the staff Looking forward to hosting you again in future Reservation Team – Mbalageti
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This was our last stay on our safari. We spent two nights. This place could be amazing. At check in the attendant seemed to have just woken from a nap. I felt that the entire place was asleep. Many of the staff seemed checked out and seemed to lack energy. We were told by an employee to leave individual tips because someone was stealing from the tip box. Our room and pool were clean but need maintenance. They look very worn. The views from the pool/bar deck lounge are amazing and we were able to watch the great migration If this was our first stop I might not have realized what was missing. We stayed at a total of 6 locations that varied from lodges to tents. We were truly spoiled at the other 5 locations.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Electricity times are limited. Very slow phone charging station in room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mbalageti Serengeti , Other at Mbalageti Safari Camp
Responded 1 week ago
Dear Guest We really appreciate for taking the time to express the unpleasant experience of your recent stay with us. It is only through feedback, that we are able to improve. Necessary action is taken towards the Mentioned concerns. We truly apologize that your stay did not meet your expectations. Once again, thank you for your feedback Reservation Team – Mbalageti
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On Friday June 3rd, 2022 my husband and I were going to stay at this hotel and we were going to spend 3 nights there. That same Friday we had a problem with a change of guide and had a 4 hour delay which meant driving the Serengeti Park at night. At around 10pm at night we got our car stuck 10 minutes away from the hotel and next to the access road to the hotel. We were without coverage but our guide managed to get out of the car and get two lines to call the hotel, no one answered the phone. He then managed to get through to our Arusa operator to discuss the situation. Finally, we were in the car for about 5 hours until the Serengeti rangers came to rescue us and take us to the hotel. Our surprise was that when we arrived at the hotel there was no one there as the rangers spent about 40 minutes trying to locate someone from the hotel. The thing was, when we did not arrive, the hotel staff were completely unconcerned and left the hotel, later we found out from other hotels where we stayed that if some guests do not arrive on time they always worry and first try to contact them to find out why they did not arrive and if they do not locate them they make a tour of the vicinity of the hotel. It is worth mentioning that when we arrived they did not offer us something to drink (water, fruit...) although we did not feel like anything at that time, just to rest, after everything that had happened we had been many hours without eating something and it would have been a detail of hospitality, especially considering that we were arriving after a rescue. They put us in our room in which we had no wifi or electricity so we could not charge our cell phones, make a call or dry our hair after showering. There was also no phone as in other hotels where we stayed to dial an extension and contact reception in case something happened or we needed anything; that is, we stayed in the room totally isolated and incommunicated. The employee who accompanied us that night to the room asked us what time we wanted to have breakfast the next day and we said 9 o'clock to rest a little, at 8 o'clock we were already being called to the room... In addition to all this it is worth noting, and I find it quite surreal, that in addition to not picking up the phone completely unconcerned knowing that we did not arrive, staying in a room without any communication and zero hospitality after all the experience they tried to take advantage of our accident because the rangers were going to get our car that night for free but the hotel told our guide to rest and that the next day they would help him to get it out. When they went to help him they wanted to charge him 10 dollars, what a shame!!!!! The next day our agency put us up in another hotel in Serengueti and what a difference both in kindness and in safety conditions, hygiene, etc. I don't understand how a 600 € per night hotel like this one doesn't even have safety conditions, hygiene (there were a lot of spiders in the room) and basic needs for a tourist such as electricity, besides having zero professionalism, humanity and empathy. I do not understand how they lie on their website saying they have wifi or handicapped access since the cottages where the rooms are located are accessed by stairs. I don't understand the good ratings this hotel has, really. The only thing I know is that mine is real. In fact I don't usually post reviews but I think this one was necessary so that it could be worth it and help other people so that the same thing that happened to us doesn't happen to them. I don't know if we will get our money back for the 3 nights we paid at this hotel, the only thing I know for sure is that changing hotels during our stay in the Serengeti was the best decision we could have made. I still find it unbelievable that after passing us by and not caring at all they wanted to charge our guide the 10 dollars to help him take the car out the next day. I am sorry to have to do this, it is not at all to my liking and I am not like this in my day to day life, but I had to tell our story and experience in this place, mostly because if they had answered the phone that night what lasted 5 hours would have been a matter of 20 minutes at most. To conclude and in case anyone has any doubts about this Tanzania is an incredible place and its people are close and hospitable, for us (regardless of this anecdote) it was a fantastic trip and we will surely return someday, but this hotel is not recommended at all.…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Of all the places we stayed in Tanzania, this one has the most beautiful view! Breakfast can be served on the stoep overlooking the Serengeti plains. Accommodation, food and service was excellent. Staff was so friendly and helpful.
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Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Mbalageti Safari Camp - One word to describe our experience: Majestic. From the team that booked our trip and planned our itinerary, to the people that received us at the lodge And the people that served us throughout the trip; everyone went above and beyond to give us the best experience of luxury and safari. The atmosphere and ambiance was unbeatable, mixing serenity with culture. My husband's birthday, on the second day of the trip; felt like a family event, with great dedication from the team to give him the best birthday he could get. Mbalageti is a place for people of all ages and preferences, from our kids to just my husband and I alone, we all loved our marvelous trip, individually, and together as a family. There is no other place I could recommend more. Thankyou to the entire team for the amazing experience.…
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A beautiful experience here. Just you and nature alone. The rooms were beautiful and comfortable. Staff very accommodating. Dinner was brilliant and the staff were fantastic but breakfast left much to be desired including the service during breakfast. We would return if we could. The place is literally a piece of heaven.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Serenity in the Serengeti… We had the best night with the best view with the best Host… One night wasn’t enough… Looking forward to more time at the best lodge in the Serengeti ♥️ Food was great… Had a lovely BBQ under the stars… Lovely bonfire 🔥 The rooms were extravagant
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Everything was perfect. Never stayed before in a place like that, and I have travel around the world. The design and simbiosis between the lodge and nature is beautiful. The team very friendly and attentive. As well the Management, amazing people and vibe.
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$365 - US$645 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mbalageti safari camp ltd hotel serengeti national park
LOCATION
TanzaniaSerengeti National Park
NUMBER OF ROOMS
40
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Claim Your Listing Frequently Asked Questions about Mbalageti Safari Camp
What are some of the property amenities at Mbalageti Safari Camp?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Mbalageti Safari Camp?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mbalageti Safari Camp?
Yes, free parking is available to guests.
Are there opportunities to exercise at Mbalageti Safari Camp?
Yes, guests have access to a pool during their stay.
Does Mbalageti Safari Camp have any great views?
Yes, guests often enjoy the mountain view available here.