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Dar es Salaam Serena Hotel

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Ohio Street, Dar es Salaam Tanzania
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (351)
Dining (70)
Pool & Beach (18)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20/07/08 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dar es Salaam Serena Hotel
Updated 20/07/08 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 163 hotels in Dar es Salaam
Location
Cleanliness
Service
Value
Travellers' Choice
An oasis of luxury at the very heart of Dar es Salaam, the elegant and cosmopolitan Dar esSalaam Serena enjoys an exceptionally high-profile clientele and regularly plays host to bothregional and international events. Stylish yet relaxed, the hotel is one of the capital city’smost popular rendezvous and makes the ideal venue for both corporate and social events.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
800Reviews10Q+A100Room tips
Traveller rating
  • 248
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  • 27
  • 14
Time of year
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Popular mentions
Joost v wrote a review Jun 2021
Lovely hotel with very kind staff, especially for children. They let them help water the gras. Always a smile on their face. Lovely buffet with great variety of food offerde. Nice pool for relaxinfmg and good sport facility . The bar also good crew and atmosphere
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Date of stay: May 2021Trip type: Travelled on business
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Response from Edwin Chemisto, General Manager at Dar es Salaam Serena Hotel
Responded 1 week ago
Dear Guest, Thank you very much for taking time to tell us regarding your recent stay with us. We are glad to note we met your expectations. We appreciate your remarks and look forward to welcoming you again. Kind Regards, Edwin Chemisto General Manager
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Manan Sahni wrote a review Jun 2021
Doha, Qatar
Another great stay at this beautiful property, this is one of the hotel where I always look forward to stay in because of their incredible hospitality. Rooms are big and well maintained, all the hygiene measures are well taken care of by the hotel management. Culinary delight in the hotel was an add on to the incredible experience I had during my stay all thanks and a loud shout out to Chef Rakesh who has an incredible expertise in indian cooking , he is very welcoming and caters his guest needs in an absolute perfect manner, paneer tikka masala cooked by cooked Chef Rakesh is my all time favourite and highly recommended as well. I happened to meet the GM of the property Mr Chemisto , after meeting him all I can say he is a very humble and professional gentleman and I must say this property is under a great leadership of Mr Chemisto. I wish all the best to the entire team of serena dar es salam hotel, keep up the gr8 work and keep making memories for your guest.
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Date of stay: June 2021Trip type: Travelled on business
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Response from Edwin Chemisto, General Manager at Dar es Salaam Serena Hotel
Responded 4 weeks ago
Dear Guest, Thank you very much for taking your valuable time to tell us regarding your recent stay. I am pleased to note you enjoyed your stay with us. We appreciate your remarks and look forward to welcoming you again. Kind Regards, Edwin Chemisto General Manager
Read more
Jocelyn S wrote a review Jun 2021
Durban, South Africa
Right in the heart of Dar es Salaam business centre, this hotel has appeal for both the business and pleasure traveller. Comfortable rooms, excellent restaurants, and lovely swimming pool in manicured laws and garden. The service from all staff is excellent, but particularly the desk clerks at reception who go out of their way to be of assistance, whether it be calling a taxi and giving directions to arranging a Covid test. The hotel has all the necessary Covid protocols in place.
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Date of stay: June 2021
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Response from Edwin Chemisto, General Manager at Dar es Salaam Serena Hotel
Responded 4 weeks ago
Dear Jocelyn S, Thank you very much for taking your valuable time to tell us regarding your recent stay. I am delighted to note you enjoyed your stay with us. We appreciate your remarks and look forward to welcoming you again.. Kind Regards, Edwin Chemisto General Manager
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Pav K wrote a review Apr 2021
There is no such a this as an executive room. They are charging executive rates but the services do even exist. I don’t advise anyone to book an “executive “ room unless you choose to donate some money to the hotel
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Date of stay: April 2021
Rooms
Cleanliness
Service
Room Tip: rates do not match the service advertised
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Response from Edwin Chemisto, General Manager at Dar es Salaam Serena Hotel
Responded 12 May 2021
Dear Guest, Thank you for taking your valuable time to tell us regarding your recent stay with us. Due to COVID - 19 protocols please note our executive lounge is temporarily closed until further notice, may I sincerely apologize for the inconvenience this caused you. We appreciate your remarks and and look forward to another opportunity to be of service to you. Yours sincerely, Edwin Chemisto
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eddie m wrote a review Apr 2021
Excellent hotel located at the centre of town. Convenient for accessing nearby areas including restaurants and hangout spots. Hotel itself is clean and modern, with friendly, helpful and accomodating staff. Spacious rooms with modern facilities. Delicious meals served at their Jahazi restaurant. Will definitely be paying another visit.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Edwin Chemisto, General Manager at Dar es Salaam Serena Hotel
Responded 11 May 2021
Dear Guest, Thank you very much for taking time to tell us regarding your recent stay with us. I am glad to note we met your expectations. We appreciate your remarks and look forward to welcoming you again. Kind Regards,
Read more
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PRICE RANGE
US$207 - US$254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mövenpick dar es salaam, dar es salaam mövenpick
FORMERLY KNOWN AS
Moevenpick Royal Palm Hotel Dar es Salaam
LOCATION
TanzaniaDar Es Salaam RegionDar es Salaam
NUMBER OF ROOMS
230
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Frequently Asked Questions about Dar es Salaam Serena Hotel
Which popular attractions are close to Dar es Salaam Serena Hotel?
Nearby attractions include PPF Tower (0.4 km), Masjid Maamur Mosque (0.3 km), and VIVA Towers (0.4 km).
What are some of the property amenities at Dar es Salaam Serena Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dar es Salaam Serena Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dar es Salaam Serena Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Dar es Salaam Serena Hotel?
Conveniently located restaurants include Akemi Revolving Restaurant, Mainland China, and The Ridge Cafe.
Are there opportunities to exercise at Dar es Salaam Serena Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Dar es Salaam Serena Hotel have an airport shuttle?
Yes, Dar es Salaam Serena Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dar es Salaam Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Dar es Salaam Serena Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Dar es Salaam Serena Hotel accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.