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Avenue Bab Jdid, Marrakech 40000 Morocco
39 people are viewing this hotel
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Traveller (3265)
360
Panoramas (2)
Room & Suite (347)
What is Travellers’ Choice?
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What you can expect during your stay
  • Individually wrapped toiletries
Updated 20/07/07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/07/07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#208 of 738 in Marrakech
Location
Cleanliness
Service
Value
Travellers' Choice
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m)
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Tennis court
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
English, French, Russian, Spanish and 3 more
3123Reviews73Q+A100Room tips
Traveller rating
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Popular mentions
Sajeda wrote a review 25 May
Luton, United Kingdom5 contributions1 helpful vote
Only like you if you don’t complain, the whole mood and attitude of the staff changes as soon as you report a problem 0r. Lack of attention regarding basic essentials that are not provived in rooms. Disgusting customer service. Was not happy at all.
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Date of stay: May 2022Trip type: Travelled
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Mo G wrote a review 24 May
1 contribution
Worst place to be: only recommended for « unfortunate » tourists. Precious by name, precious as a place to visit for a drink but avoid restaurants: food came late, poor service, no choice per menu indeed, if you’d like to jeopardise your experience: the place is a fail. Trust your instincts, If they don’t want to make you feel special in a mystic place then you nailed it. As to conclude: -poor service -poor food: came cold and if you were to complain you’d wait another 20’ before it’s even colder. - no flexibility for take-away (supposed to be forbidden in the country whereas test passed when we played the trick to royal mansour and they surpassed us !!!) truly I mean it by all means. Rather choose your experience, mamounia is not the place to be.
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Date of stay: May 2022Trip type: Travelled
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Azulete wrote a review 22 May
Gaucin, Spain1 contribution
Having stayed all over the world in top hotels, I can say without reservation that La Mamounia is the very best ! The hotel itself, the accommodations, the facilities, the grounds, the food and of course the staff, all were top and flawless. Big congratulations to the manager, who clearly knows how to run a top luxury hotel!
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Date of stay: May 2022Trip type: Travelled
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Response from La Mamounia Marrakech, Autre at La Mamounia Marrakech
Responded 6 days ago
Dear Road34169963658, Thank you very much for your generous feedback following your recent stay at La Mamounia, Marrakech. We were pleased to read your remarks, particularly the fantastic description of the hotel, its facilities, the food, and the staff. We shall ensure your recognition is shared with our team. We look forward to seeing you soon for another memorable experience. Sincerely, La Mamounia, Marrakech
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Maddie.ka.hu wrote a review 15 May
Tempe, Arizona5 contributions
I have visited this marvelous hotel several times and it continues to amaze me in particular the rooms the amenities but most of all the service one in particular, Abdelwahd Hremaui, a waiter in the Bar of the Hotel. Every time I return year after year he greets me like I am family and makes sure all my needs are taken care of. I must say no matter how great the place there is nothing greater then to be remembered as a familiar face in a crowd of a million faces. Shukran Abdelwahd.. I will be back, Madeleine Hulst
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Date of stay: May 2022Trip type: Travelled
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Response from La Mamounia Marrakech, Autre at La Mamounia Marrakech
Responded 1 week ago
Dear Guest, Thank you for taking the time to share this review of your amazing experience at La Mamounia, We are happy to read that you enjoyed your overall stay with us, in particular the service, We really appreciate the time you took to highlight the genuine hospitality of Mr. Abdelwahd Hremaui, we ensure that your recognition is shared with him, We look forward to welcoming you back soon for a new memorable experience, Kind Regards.
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Geoff M wrote a review 11 May
4 contributions1 helpful vote
The hotel itself was fabulous but especially the staff. Went above and beyond especially the gentleman who drove us to the airport and did not leave until we were totally checked in. We have never had the kind of experience before. The maître d’s often came over to our table to talk with us and offer help in non-dining ways.
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Date of stay: May 2022Trip type: Travelled
Room Tip: If you travel here during Ramadan much less busy and easy to get a room.
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1 Helpful vote
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Response from La Mamounia Marrakech, Autre at La Mamounia Marrakech
Responded 1 week ago
Dear GeoffM223, Thank you for providing such a wonderful review of La Mamounia following your recent visit. We are delighted to read that you enjoyed the overall stay at La Mamounia, Thank you for the time you have taken to highlight the genuine hospitality of our dedicated team members and we shall ensure that your kind recognition is shared with them. Thank you again for your feedback, we look forward to welcoming you back in the near future for a new memorable experience. Kind Regards,
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PRICE RANGE
US$524 - US$1 037 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la mamounia marrakech hotel marrakech, la mamounia hotel marrakech
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
212
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Frequently Asked Questions about La Mamounia Marrakech
Which popular attractions are close to La Mamounia Marrakech?
Nearby attractions include Koutoubia Mosque (0.5 km), Royal Mansour Bars (0.5 km), and Le Bar Churchill (0.02 km).
What are some of the property amenities at La Mamounia Marrakech?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at La Mamounia Marrakech?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at La Mamounia Marrakech?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at La Mamounia Marrakech?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to La Mamounia Marrakech?
Conveniently located restaurants include L'Orangerie & Lawrence Bar - Sofitel Marrakech, La Mamounia, and La Table du Marché Marrakech.
Are there opportunities to exercise at La Mamounia Marrakech?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does La Mamounia Marrakech have airport transportation?
Yes, La Mamounia Marrakech offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at La Mamounia Marrakech?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at La Mamounia Marrakech?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.