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Palais Medina & Spa

Traveller (380)
Room & Suite (300)
Pool & Beach (72)
About
Location
Cleanliness
Service
Value
located in Fes, next to the shopping center Borj Fez, the Palace has an outdoor pool and a snack bar with panoramic views of the Jbel Zallagh Hill and the ancient medina. It features a luxury spa center.The Palais Medina & Spa, immersed in an Andalusian garden of 5 hectares, offers rooms and spacious air-conditioned suites with breathtaking views of the medina or the gardens. They are all equipped with a flat-screen satellite TV and a private bathroom.Guests can enjoy international and Moroccan cuisine in one of the 3 restaurants of the hotel. There is also a piano bar and a nightclub.The hotel also offers spa Daniel Youth which offers a heated indoor pool and a range of beauty treatments. Enjoy a relaxing comfortably on the large terrace of Palais Medina overlooking the garden.The hotel is located between the historic town and the new town and 30 minutes drive from Fes International Airport.
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Property amenities
Pool
Room Service
Free Internet
Bar/Lounge
Free Parking
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
Reviews & more
580Reviews
728Photos
16Q+A
45Room tips
Traveller rating
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Popular mentions
We were pleased with the room itself, but the tub/shower in the bathroom was rather unsafe to get into and out of. Also, we had a problem with the air conditioning. It took more than an hour and two calls to get someone to come up to fix the problem. Also this 5-star hotel for
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Response from PalaisM2, Directeur général at Palais Medina & Spa
Responded 05 Dec 2018
Dear Guest, Thank you for your review regarding your stay at Palais Medina & spa. It is always a pleasure to receive feedback from our guests. We would like to apologize for any service you don't appreciate.. We will share your comments with our team. We hope that we will have the opportunity to welcome you back soon
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This is a very attractive property, with an ornate lobby and a beautiful (unheated) swimming pool. The breakfast buffet features an array of choices, though I found the quality only so-so. For me, the biggest deficiency was the uncomfortable bed and pillows; I did not sleep
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We stayed for two nights. Check in was easy and fast. We had a nice size room. The beds were very comfortable. We enjoyed the breakfast buffet and the hotel atmosphere. We didn’t swim but the pool looked very inviting.
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As a group tour we were very close given that our bus didn’t have far at all to get us there. Pool lovely area. Rooms are large...with nice balconies for your morning cafe or evening nightcap. (be sure to ask for one). Breakfast was ok...didn’t eat in the restaurant.
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Rooms are spacious and comfortable. Very good service and friendly staff. Also very good breakfast, and an excelent restaurant with very good food and a large variety. Very much enjoyed the stay which was only 2 nights.
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPalais Medina & Spa
The Standard Room at the Palais Medina & Spa
Professional photo exclusively commissioned by TripAdvisorPalais Medina & Spa
The Royal Suite at the Palais Medina & Spa
Professional photo exclusively commissioned by TripAdvisorPalais Medina & Spa
The Royal Suite at the Palais Medina & Spa
Professional photo exclusively commissioned by TripAdvisorPalais Medina & Spa
The Deluxe Room at the Palais Medina & Spa
bagno
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12345660
1. Yes, we got robes provided - but I don't know if all rooms do. 2. Cannot remember if there was a hot water jug. Sorry. 3. Yes, I believe so, unless maintenance is needed.
0 votes
You could text them a question at +212 (0) 5 38 900 900. For email, the first part of the address is palaismedinafes and the part after the @ is hotelsatlas. The posting guidelines will not let me add the com at the end.
1 vote
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Is there a facility to do self-serve laundry (washing machine)?
The hotel has a rather pricey laundry service; however there is a popular "people's mall" right next door and I would bet that there's a laundromat there. Just beware of the pick-pocket, "begging" children around the outside of the mall. The mall also contains one of Morocco's rare wine and liquor store and several pizza places if you don't want to eat in the hotel.
0 votes
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Are there laundry services?
Laundry service is available, but due to my early departure the next day, I didn't use it. They told me that the deliver after 10.00 am.
0 votes
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Are there American style electrical outlets?
We didn't encounter flat prong outlets anywhere in Morocco. You will need a converter, even for the Palais Hotel.
1 vote
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1234
"Be sure you ask for a room with a balcony facing the pool"
"Stay at another hotel."
"Inspect the room before accepting it. I do not know if there are rooms better than others."
"Pool or city view."
"rooms on the northeast side overlook the pool, garden and the distant medina"
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PRICE RANGE
US$87 - US$153 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoFes-Boulemane RegionFes
NUMBER OF ROOMS
147
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