We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Real San Pedro Sula, an IHG Hotel

Colonia Hernandez Y Blvd Del Sur Multiplaza Mall, San Pedro Sula CT1100 Honduras
avatar-imageavatar-imageavatar-image
Traveller (218)
Dining (83)
Room & Suite (79)

View prices for your travel dates

Hotel direct offer!Book Direct & Save with IHG One Rewards
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#3 of 36 hotels in San Pedro Sula
Location
Cleanliness
Service
Value
Steps from Multiplaza Mall, Real InterContinental San Pedro Sula welcomes you to a safe and luxurious haven. Embark on a culinary adventure at our 3 world-class restaurants. Unwind on our spacious, newly renovated terrace, a vibrant entertainment hub with restaurants and Blu bar surrounding the pool. Relax in our luxurious rooms featuring soundproof windows, blackout curtains, Egyptian cotton sheets, high-speed internet and much more.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Colonia Hernandez Y Blvd Del Sur Multiplaza Mall, San Pedro Sula CT1100 Honduras
InterContinental Real San Pedro Sula, an IHG Hotel
650Reviews9Q+A89Room tips
Traveller rating
  • 402
  • 143
  • 56
  • 26
  • 23
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Parask11 wrote a review Feb 2024
Chicago, Illinois95 contributions22 helpful votes
Clean hotel & staff very nice! Was in town for business for one night and was able to have a clean and restful experience at this hotel. The pool area is lovely now that the renovations are complete. There is an outdoor bar and comfortable seating around the pool. The staff is always incredibly professional at the hotel and restaurant. They work really hard to ensure you have a nice stay. If you’re looking for a quick and clean stay in San Pedro Sula, I would recommend this hotel! Happy travels!
Read more
Date of stay: February 2024Trip type: Travelled on business
Room Tip: Pool doesn’t get much after-morning sun. Go early if you want sun. Great & comfortable beds!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Freedom762688 wrote a review Feb 2023
Wisconsin Dells, Wisconsin15 contributions13 helpful votes
Hotel's Favourite
Hotel is fantastic in location. Rooms are delightful. Pool and pool deck is great. Breakfast buffet is real nice. How we all other food for dinner and lunch was mushy and not flavorful. Steak and pork over cooked. Not so good. I would work on retraining chef or get a new one.
Read more
Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Albert R wrote a review Dec 2023
2 contributions
After 2 days travelling, I arrived at approximately 3 am at the hotel. Check in was fast. I went to my room, unpacked, and when I adjusted the air conditioning in my room I noticed it was not working. I called front desk and they sent a maintenance person to my room who did not solve the problem. So now, I was extremely exhausted and in a sauna. Completely disgraceful experience. Did not sleep. Left after 4 hours. Nobody cared. Never again!
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Can't provide air conditioning in a hot and humid city.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at InterContinental Real San Pedro Sula, an IHG Hotel
Responded 27 Dec 2023
Hello Albert R, Thank you for your stay at the Intercontinental Real San Pedro Sula, Honduras. We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better. I have also sent you a private message regarding your experience. I hope you choose us again! Best regards, Clayton G. Case Manager IHG Hotels and Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Luis T wrote a review Oct 2023
2 contributions
Not many hotels in San Pedro Sula… I’m a Gold member of IHG and Platinum at Marriott but honestly this property did an amazing job in the restaurants and the pool area… but the rooms certainly need an upgrade ASAP… I had an issue with the AC and they came to my room and then no solution whatsoever…I end up sweating all night…. I find this very bad customer service for the kind of property and the level they want to transmit…. At the end I believe is overrated….
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at InterContinental Real San Pedro Sula, an IHG Hotel
Responded 01 Nov 2023
Hi Luis T, Thank you for staying at InterContinental Real San Pedro Sula and sharing your experience. We appreciate you for choosing IHG® Hotels & Resorts as your travel partner. We're all about delivering quality service and achieving the highest standards of accommodation to make your experience inviting, and I am sorry we did not meet your expectations. We have shared this with hotel management of this feedback. I am confident that they will take the appropriate steps to improve. Thank you again for taking the time to provide your insights and allowing us to improve. Sincerely, Crisel V. Case Manager IHG® Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
I feel good wrote a review Sept 2023
Chiang Mai, Thailand48 contributions32 helpful votes
+1
The room looks old rotten timber between toilet and bedroom and grouting works need urgently attention very dirty the floor when entering to the very dirty grouting works need urgently attention same as in the toilet. Sleeping quits very good
Read more
Date of stay: September 2023Trip type: Travelled solo
Room Tip: Good location however always be cautious during the night, strolling around in hours of darkness...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at InterContinental Real San Pedro Sula, an IHG Hotel
Responded 07 Oct 2023
Dear Bencnx, Thank you for selecting our Intercontinental Real San Pedro Sula while visiting San Pedro Sula and for taking the time to provide feedback about your experience. It's a pleasure having you as our guest. I am truly sorry that you did not experience an exemplary stay due to the cleanliness and maintenance of our room. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad to know that the sleeping quality in our room was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Zachary H wrote a review Aug 2023
Tokyo, Japan4619 contributions531 helpful votes
Watching the hotel staff ensure the functioning of the Intercontinental San Pedro Sula’s rooms, spa, gym and three restaurants/bar, is exhausting. A lot of work goes into maintaining the various functions of this aging and comparatively large property. With that said, the friendliness and professionalism of the hotel staff were the highlight of my two-week stay here. Unfortunately, the same staff accolades cannot be given to the management/ownership of this property. Aloof and not customer service oriented, the management at this hotel (and owner) clearly fall short. For one, the decision to allow construction in and around the restaurant area during dinner time was a poor one. If the hotel had a theme song, it would surely be the sound of seemingly endless construction (this hotel does, indeed, feel like it is constantly being renovated). Each of my dinners (and lunches) were impacted by the noisy construction taking place at the most inopportune times possible. Additionally, I would encourage management to reconsider its strategy with the Executive/Club floor. I stayed on the Executive Floor, which, theoretically afforded certain benefits; many of which were inconsistently available - namely availability of the Club Lounge for breakfast and afternoon/evening snacks. The lounge was often not available for either - perhaps because of a lack of guests (?). In any case, this is an easy way to reduce the value of these room upgrades and I would strongly encourage anyone who chooses to stay here from opting for Executive level rooms. Rooms were standard and kept clean. The Intercontinental San Pedro Sula is probably one of the best options in town, but it could - and indeed should - be so much better.
Read more
Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at InterContinental Real San Pedro Sula, an IHG Hotel
Responded 12 Sept 2023
Dear DevelopmentTraveller, Thank you for selecting our Intercontinental Real San Pedro Sula while visiting San Pedro Sula and for taking the time to provide feedback about your experience. It's a pleasure having you as our guest. I am truly sorry that you did not experience an exemplary stay due to the condition of our property and the construction. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad to know that the cleanliness of our room and the service of our staff was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Neeraj B wrote a review Aug 2023
New Delhi, India5 contributions
This may be the worst IHG hotel in the region atleast. My card was charged extra amount and has not been refunded since 45 days at the time of writing this review. The service team is very slow at the hotel. Rooms are greatly overpriced. Adding fuel to the fire is absence of pool and constant noise of renovation. I don’t think I am going to get any refund from this fraudulent so called hotel.
Read more
Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at InterContinental Real San Pedro Sula, an IHG Hotel
Responded 01 Sept 2023
Hi Neeraj B, Thanks for your review and staying with InterContinental Real San Pedro Sula. We value your business with us. We work hard to deliver an exceptional guest experience. I am sorry for what happened. I have shared your comments with the hotel management and sent you a private message with additional details. Again, thanks for staying with us. We value your input and would love to make it up to you. Sincerely, Connie D Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Andrea G wrote a review Jun 2023
1 contribution
My recent experience at this Intercontinental in SPS was excellent. The check in was smooth and the breakfast buffet was delicious. The bellman, Oscar Hernandez, truly went above and beyond from the minute I stepped foot onto the property. He was very hospitable and kind. He was cheerful in the mornings which set my day off on the right foot. Oscar's customer service was nothing short of exceptional. Thank you Oscar!!
Read more
Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Jorge Q wrote a review Mar 2023
Linden, New Jersey6 contributions1 helpful vote
I stayed 1 night only. Rooms are spacious, plainly decorated, comfortable bed. To my surprise the swimming pool was closed. The pool was one of the reasons to book this hotel. I had dinner at the restaurant Bambu, ok sushi rolls, not great. Overall overpriced hotel, more than US$200 per night. No breakfast was included.
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at InterContinental Real San Pedro Sula, an IHG Hotel
Responded 18 Mar 2023
Hello Jorge Q, Thank you for choosing to stay with us and for sharing your experience with the accommodation. We appreciate your business and for making IHG Hotels and Resorts a part of your travel. We strive to be the best InterContinental Hotel around, but I'm sorry to learn about what happened. We take feedback seriously and I have shared your comments with our hotel management to address this immediately. I'm confident they will take steps so this doesn’t happen again. Your loyalty is important to us and we hope you choose IHG still on your future travels. Sincerely, Jenilyn J. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
JC T wrote a review Oct 2022
1 contribution
Beautiful Hotel. Incredible included breakfast buffet. Challenges any buffet I've ever seen. Melquicedet Euceda was service conscious and a delightful part of their staff. Very kind, went out of his way to be of service. Downsides: Check-in is incredibly slow as it was last time too. Fortunately staff at the desk very kind, polite. Also, room was very cold and takes hours to warm with the thermostat on the highest setting.
Read more
Date of stay: October 2022
Rooms
Cleanliness
Service
Room Tip: Ask which rooms have most efficient heating/cooling units.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the San Pedro Sula area.
PRICE RANGE
R 4,207 - R 5,188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental san pedro sula hotel san pedro sula, san pedro sula intercontinental
FORMERLY KNOWN AS
Real InterContinental San Pedro Sula at Multiplaza Mall
LOCATION
HondurasCortes DepartmentSan Pedro Sula
NUMBER OF ROOMS
149
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

INTERCONTINENTAL REAL SAN PEDRO SULA, AN IHG HOTEL - Reviews & Price Comparison (Honduras) - Tripadvisor

Frequently Asked Questions about InterContinental Real San Pedro Sula, an IHG Hotel
Which popular attractions are close to InterContinental Real San Pedro Sula, an IHG Hotel?
Nearby attractions include Citymall (0.2 km) and Casino Luxxor (0.7 km).
What are some of the property amenities at InterContinental Real San Pedro Sula, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Real San Pedro Sula, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Real San Pedro Sula, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Real San Pedro Sula, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Real San Pedro Sula, an IHG Hotel?
Conveniently located restaurants include Bambú Restaurant, Factory Steak & Lobster, and Nau Lounge Bar.
Are there opportunities to exercise at InterContinental Real San Pedro Sula, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does InterContinental Real San Pedro Sula, an IHG Hotel have airport transportation?
Yes, InterContinental Real San Pedro Sula, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Real San Pedro Sula, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Real San Pedro Sula, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is InterContinental Real San Pedro Sula, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.