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Parque Nacional Tikal, Tikal National Park 17013 Guatemala
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Traveller (567)
Room & Suite (211)
Pool & Beach (49)
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About

#1 of 2 in Tikal National Park
Location
Cleanliness
Service
Value
Travellers' Choice
Property amenities
Free parking
Pool
Bar / lounge
Hiking
Airport transportation
Baggage storage
Mosquito net
Laundry service
Pool / beach towels
Outdoor pool
Restaurant
Kids' meals
Poolside bar
Shuttle bus service
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
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Room features
Private balcony
Safe
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Quiet
Languages Spoken
English, Spanish
995Reviews33Q+A100Room tips
Traveller rating
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Popular mentions
Matt wrote a review Apr 2022
Boston, Massachusetts20 contributions18 helpful votes
The Jungle Lodge Hotel is amazing in some ways, badly broken in others. On the upside the hotel is located literally adjacent to the Tikal park, so you are staying deep in the heart of the jungle...there is nothing else around you. It's well designed and got a good vibe. And I believe very reasonably priced. But - like all other things - you get what you pay for. The service here is abysmal. The staff should be wearing shirts that say "Zero F***s Given" in the dining staff and reception area. I get it, this isn't Paris or London or NYC, and I'm not expecting much of anything. But just a little effort or attempt to fake like you care would be appreciated, especially the dining staff. Adding to the annoyance: Our first room we had to be moved because the toilet didn't work. Our second room the shower didn't work. The door to our room doesn't latch when being closed, making it challenging to just close and lock the door when you leave. There's no AC so the windows are left wide open, which is fine except that there's light shining through them from the outside. The pool is busted and poorly cared for. There's just a LOT of headaches at this place, rather than a nice experience, because of what feels like a totally careless staff. All this aside, people should be clear before they book here about what you'll experience: * there is wifi only in the dining area and the lobby/reception area, only available when the power is on * There is virtually no staff that speaks English. * The rooms don't have AC, so if you're a bad sleeper it's not the place for you (noises outside and lights shining in your window). * They only offer electricity for a few hours during the day, and then from 6-11 pm. After that, even your ceiling fan turns off. Again, cool experience, but come here with clear expectations and you'll be happier than me.
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Date of stay: April 2022Trip type: Travelled
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Response from Jungle Lodge Tikal, Director General at Jungle Lodge Hotel
Responded 1 week ago
Thank you very much for your comment. We are sorry that your experience was not what you expected. We are working to improve all the details you mention. Thank you very much
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Nicolaas_NL wrote a review Apr 2022
Utrecht, The Netherlands36 contributions18 helpful votes
I hoped staying close to Tikal in a premium location would be worth the premium price, I loved Tikal itself but this hotel was definitely not worth its price for me. Firstly the tours this hotel booked me were ridiculously bad. Both my guides for Jaxha and Tikal were just telling random and totally unrelated non-sense regarding Egyptian myths, Summerian scripture, astrology, aliens, time being circular instead of linear, modern people living in a collective illusion and the Mayans having left this earth at 900 AD for a different dimension now that their earthly work had been completed. There was literally zero structured information on the architecture or history of the sites. Questions from my side on such matters were ignored, talked around or met with the suggestion to read a certain book. The tour I booked for Tikal was afterwards explained by reception as “just to see sunrise”, which is strange for a 4 hour tour which according to their own website is supposed to describe how Tikal was settled. Secondly the hotel staff was very unorganized and unfriendly to the point of rudeness. My room didn’t have a proper mosquito net like the ones around me, more like a decoration reminding of mosquito nets but with splits on every side (and no zip or velcro or so). When I tried to politely inquire about this or about the bad tours at reception I was basically just laughed at. Not any solution was offered. Staff also pushed me to hand over my passport or ID as deposit for opening a restaurant tab. Not only would that be illegal in the country giving out my passport or make my travel insurance void. Also this is just plainly creating a distortion tactic for taking more money later on which I would only expect in a dodgy youth hostel in a big city. Not in a premium hotel in the middle of a jungle which already has my credit card details securing my booking… After refusing several times it was suddenly OK, so apparently it indeed wasn’t compulsory but just a try to distort money later. Thirdly the on-site restaurant was a pretty disinterested experience. Staff would look completely uninspired, take forever to bring you a menu, then take forever to come back for taking orders or bringing the food. Queries I made for very simple additions or replacements to dishes were always forgotten on first attempt.
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Date of stay: April 2022Trip type: Travelled
1 Helpful vote
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Response from Jungle Lodge Tikal, Director General at Jungle Lodge Hotel
Responded 4 days ago
Thank you very much for your comment. We are sorry that your experience was not what you expected. Thank you very much
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Rene Ibarra wrote a review Mar 2022
Austin, Texas94 contributions60 helpful votes
Camiba cultural tours brought me here for my visit to Tikal. It was the right call. The hotel is very comfortable for being in the middle of a National park. No Air conditioned but you are in a rustic area. The staff is nice and would go above and beyond to make your stay a pleasant one. Thank you David and Kevin. Cesar is a great guide. Same owners have a hotel in Flores. Isla de Flores with the best roof bar in town.
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Date of stay: March 2022Trip type: Travelled
Room Tip: Allow at least two extra days in Flores
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Response from Jungle Lodge Tikal, Director General at Jungle Lodge Hotel
Responded 1 week ago
Thank you very much for your comment. It makes us very happy that your experience has been a success. We love what we do!
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Jan01234 wrote a review Dec 2021
Seattle, Washington226 contributions185 helpful votes
Our third stay at the Jungle Lodge (previously in 1977 and 1999), it has improved with age! Beautiful, well maintained grounds, renovated/remodeled rooms and unbeatable location. They seem to have mastered the whole electricity thing pretty well, though we did lose the fan part of one night. Good hot water but no AC. This visit we splurged on a suite -- spacious, well furnished, modern bathroom with an indoor and outdoor shower and small private outdoor garden. King-sized bed with mosquito netting. Unfortunately the outdoor jacuzzi wasn't working (and, for those of us who are connoisseurs of mosquito netting, the netting seemed more for show than function). The restaurant meets or surpasses expectations. The pool looked inviting but it was actually too cool to tempt us on this stay. In summary, this remains The Place to stay when visiting Tikal.
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Date of stay: November 2021
Value
Rooms
Service
Room Tip: The suites are worth the upgrade
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3 Helpful votes
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Response from Jungle Lodge Tikal, Director General at Jungle Lodge Hotel
Responded 1 week ago
Thank you very much for your comment. We are glad that you have visited Jungle Lodge again, with the passing of time we have renewed our facilities as you can see. We work day by day to improve. We look forward to your next visit
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otraveller wrote a review Dec 2021
Dublin, Ireland146 contributions68 helpful votes
Stayed overnight here in order to experience the Tikal Sunrise which I highly recommend and I'm not a morning person! The lodge is literally at the entrance to the park, rooms are very spacious and comfortable. Breakfast was minimal which was unfortunate as I was hungry after sunrise tour! Great that check out is 1pm give you time to visit park, Respect to reception staff who were super friendly
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Date of stay: December 2021
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Response from Jungle Lodge Tikal, Director General at Jungle Lodge Hotel
Responded 1 week ago
Thank you very much for your comment. We are pleased that your experience was a success. We love to serve you
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PRICE RANGE
US$63 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jungle hotel tikal national park
LOCATION
GuatemalaPeten DepartmentTikal National Park
NUMBER OF ROOMS
37
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Frequently Asked Questions about Jungle Lodge Hotel
Which popular attractions are close to Jungle Lodge Hotel?
Nearby attractions include Great Plaza (1.2 km), Tikal (4.7 km), and Temple IV (1.8 km).
What are some of the property amenities at Jungle Lodge Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Jungle Lodge Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jungle Lodge Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Jungle Lodge Hotel?
Conveniently located restaurants include Restaurant Jungle Lodge Hotel, Jaguar Inn Restaurant, and El Meson.
Are there opportunities to exercise at Jungle Lodge Hotel?
Yes, guests have access to a pool during their stay.
Does Jungle Lodge Hotel have an airport shuttle?
Yes, Jungle Lodge Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jungle Lodge Hotel have airport transportation?
Yes, Jungle Lodge Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Jungle Lodge Hotel?
The staff speaks multiple languages, including English and Spanish.
Does Jungle Lodge Hotel have any great views?
Yes, guests often enjoy the park view available here.