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Santander Plaza Hotel

15 Calle 3-52 Zona 10, Guatemala City 01010 Guatemala
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (7)
Room & Suite (17)
Dining (3)


#30 of 78 hotels in Guatemala City
Santander Plaza Hotel counts with several types of suites to satisfy a variety of needs. Our executive suites are ideal for short, medium or long terms of stay and offer all the services to assure your comfort on a business trip.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Breakfast buffet
Business Centre with Internet Access
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Good to know
60Reviews2Q+A2Room tips
Traveller rating
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Lagniappe-37 wrote a review Oct 2019
Caribbean77 contributions30 helpful votes
Made a last minute reservation at the Santander and was informed that all they had available was a Master Suite. As expected this was quite a bit more expensive then other rooms we had previously stated in. We needed a room so we took it. The flight was delayed and the hotel driver had given up on us and returned to the hotel without us. After several phone calls we were informed that the van would pick us up within 30 minutes. We got out Suite which was a rather nice room on the top floor and let the desk know that there was no water pressure. When we opened the faucet we could hear air being sucked into the pipes. When we returned from dinner the water would flow but at low pressure. We figured the pump would increase pressure over night. WRONG.. The pressure dropped and air would suck into the pipes when we opened the faucets. There was no water in the sinks, shower or toilet. The problem was not remedied by the time we checked out. When checking out the desk clerk took notes about the problem and said he was sorry but made no offer to compensate us at all.
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Date of stay: October 2019Trip type: Travelled as a couple
2 Helpful votes
Carlos P wrote a review Aug 2019
41 contributions3 helpful votes
Hello everyone, We were invited to a wedding nearby and decided to stay in the city instead of driving a back home. We selected Plaza Santander. Unfortunately it seems we were welcome by a “I do not want to be here” host that was cold and unfriendly. When we went to bed, although our room was on the 5th floor, we could hear the street noises and parties and could not go to bed until 12:30 am! The complimentary breakfast was good, not great but good. Unfortunately for me, as I am T2 Diabetic, there was no juices without sugar nor whole wheat bread available. The parking lot is very small and when We went for our car, we were blocked by another car and we had to wait for the guest to come down and move his car. Although it is nice hotel, I do not consider I received the service I paid for. My recommendation would be: double check before selecting this hotel.
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Date of stay: August 2019Trip type: Travelled as a couple
Divya P wrote a review Oct 2018
Toronto, Canada73 contributions16 helpful votes
Great access from the hotel but some of the pictures were clearly from an upgraded room that they did. It is comfortable, security is a little lax from a few other places I stayed in the area, but I never felt concerned. The service is good, but you can definitely get better priced hotels for better quality in comparison.
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Date of stay: October 2018
Sleep Quality
Trip type: Travelled with friends
Lagniappe-37 wrote a review Aug 2018
Caribbean77 contributions30 helpful votes
The hotel provides free shuttles to/from airport. Accommodations are clean, comfortable but show a bit of worn appearance. Room was larger than expected with a microwave and coffee set-up. Staff was helpful with directions to local restaurants and spoke English quite well.
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Date of stay: July 2018
csiliezar wrote a review May 2018
Aspen, Colorado8 contributions2 helpful votes
My wife and I have stayed at this hotel several times, we absolutely recommend it. We choose this hotel because it offers excellent service, the breakfast is super delicious, the people are very friendly and it’s a cozy beautiful classic style hotel. We definitely recommend it for a trip to Guatemala.
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Date of stay: May 2018Trip type: Travelled as a couple
US$87 - US$135 (Based on Average Rates for a Standard Room)
GuatemalaGuatemala DepartmentGuatemala City
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Frequently Asked Questions about Santander Plaza Hotel
Which popular attractions are close to Santander Plaza Hotel?
Nearby attractions include Plaza Fontabella (0.4 km), Zona Viva (0.1 km), and Shakespeare's Pub (0.4 km).
What are some of the property amenities at Santander Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Santander Plaza Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Santander Plaza Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Santander Plaza Hotel?
Conveniently located restaurants include The Market, Picasso Stone flame oven, and Cadejo Brewing Company Beerhouse & Grill.
Are there opportunities to exercise at Santander Plaza Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Santander Plaza Hotel have an airport shuttle?
Yes, Santander Plaza Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Santander Plaza Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Santander Plaza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Santander Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Santander Plaza Hotel?
Many travellers enjoy visiting Palacio Nacional (3.7 km).