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Intercontinental Real Guatemala

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14 Calle 2-51, Zona 10, Guatemala City 01010 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (334)
360
Panoramas (43)
Room & Suite (215)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Intercontinental Real Guatemala
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 78 hotels in Guatemala City
Location
Cleanliness
Service
Value
Travellers' Choice
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options, a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailormade cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and a view of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; streaming speed Internet access, soundproof windows, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock, mobile docking station, wireless telephone and more. Real InterContinental Guatemala is just 4 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Car park
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English
1468Reviews13Q+A100Room tips
Traveller rating
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Popular mentions
Brandon P wrote a review Jul 2021
1 contribution
The Intercontinental has an incredible staff, from the front desk to the restaurant. Iris Morales is particularly attentive and very kind. The staff remember your name and make it feel like home. The staff are constantly available to fix any issues that arise and communicate well with each other. I will continue to stay here in the future.
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Date of stay: July 2021Trip type: Travelled on business
1 Helpful vote
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Response from Alfonso Martinez, Propietario at Intercontinental Real Guatemala
Responded 3 weeks ago
Dear brandonpS5895OP, We appreciate very much your preference on staying with us and for sharing your comments. We are glad you enjoyed our facilities and most of all the hospitality and service from our staff, specially from Iris, be certain we will be recognizing her effort. It will be our pleasure to keep on welcoming you in your future visits to the city. Sincerely, Fernando Zepeda Rooms Division Manager
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Nelson wrote a review Jul 2021
South Gate, California1 contribution
I was well treated by iris and Jacquelin during our excellent dinner with my friend. Dinner was delicious and the service excellent. I will recommend family members and friends to visit the intercontinental hotel for all services.
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Date of stay: July 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Alfonso Martinez, Propietario at Intercontinental Real Guatemala
Responded 3 weeks ago
Dear 916nelsone, We appreciate very much your comments on your recent visit to the hotel, we are glad you enjoyed the service at our Market restaurant with Iris and Jaquelin. All the staff is always commited to create great experiences for all our guests. It will be our pleasure to welcome you back any time you visit the city. Sincerely, Fernando Zepeda Rooms Division Manager
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rocael r wrote a review Jul 2021
1 contribution
Server Iris was the outmost helpful server and had extreme knowledge of her profession. She recommended a ceviche, which was by far one of the best I’ve ever had...thank you for your service Iris..would definitely visit the restaurant again...
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Date of stay: July 2021Trip type: Travelled on business
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Response from Alfonso Martinez, Propietario at Intercontinental Real Guatemala
Responded 3 weeks ago
Dear rocaelr2021, We are glad you enjoyed your visit at the hotel and to the restaurant. One of the main assets of the hotel is the staff; and people like Iris really make a big difference against any restaurant in the city. We will be pleased to welcome you back anytime you visit Guatemala. Sincerely, Fernando Zepeda Rooms Division Manager
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Lina wrote a review Jul 2021
1 contribution
First time eating here and absolutely loved it! Foodnwas delicious. From the coffee, to the appetizer and main dish was excellent. Food was fresh, and well balanced as far as seasoning. Cesia, the Captain of the restaurant, was professional, attentive and kind. Our waiter, Ricardo, was efficient and very helpful and knowledgeable of the menu. Super recommended!!
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Date of stay: July 2021Trip type: Travelled with friends
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Response from Alfonso Martinez, Propietario at Intercontinental Real Guatemala
Responded 3 weeks ago
Dear Lina0187, We appreciate giving us the opportunity to visit the hotel and try our Market Restaurante, from the captain, the service and the chef, we are commited to provide the best sevicie en the city and creat special momentos. It will be our pleasure to keep on welcoming you. Sincerely, Fernando Zepeda Rooms Division Manager
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Ram J wrote a review Jul 2021
1 contribution
The all you can eat burgers are amazing. Rufino was our waiter and he was the best. Will totally recommend. It was not crowded and the multiples burgers you can est and make are of really good quality
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Date of stay: July 2021Trip type: Travelled with family
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Response from Alfonso Martinez, Propietario at Intercontinental Real Guatemala
Responded 1 week ago
Dear 536ramj, We are pleased you enjoyed your visit to the hotel, and we are glad you tried our all you can eat burgers on thursdays. Be certain we will recognize the work that Rufino is doing in the restaurante. It will be our pleasure to welcome you during your future visits to the city. Sincerely, Fernando Zepeda Rooms Division Manager
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PRICE RANGE
US$138 - US$256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
real intercontinental guatemala hotel guatemala city, intercontinental guatemala city, real intercontinental guatemala city
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
239
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Frequently Asked Questions about Intercontinental Real Guatemala
Which popular attractions are close to Intercontinental Real Guatemala?
Nearby attractions include Plaza Fontabella (0.3 km), Zona Viva (0.2 km), and Shakespeare's Pub (0.2 km).
What are some of the property amenities at Intercontinental Real Guatemala?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Intercontinental Real Guatemala?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Intercontinental Real Guatemala?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Intercontinental Real Guatemala?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Intercontinental Real Guatemala?
Conveniently located restaurants include The Market, Picasso Stone flame oven, and Cadejo Brewing Company Beerhouse & Grill.
Are there opportunities to exercise at Intercontinental Real Guatemala?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Intercontinental Real Guatemala have an airport shuttle?
Yes, Intercontinental Real Guatemala offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Intercontinental Real Guatemala?
Yes, dry cleaning and laundry service are offered to guests.
Does Intercontinental Real Guatemala offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Intercontinental Real Guatemala?
Many travellers enjoy visiting Palacio Nacional (3.5 km).