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Casa Serena Apart - Hotel

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Calle 14 5-09 Zona 10, Guatemala City 01010 Guatemala
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (60)
Room & Suite (38)
Pool & Beach (9)

About

#25 of 78 hotels in Guatemala City
Location
Cleanliness
Service
Value
*** Apart - Hotel Casa Serena *** Your Home Away from Home It is an ideal place for people who travel for business or pleasure to Guatemala City We are 10 minutes from the international Airport, 15 minutes from Downtown,right in the heart of the business Sector of Guatemala City, near the most important Restaurants, Malls and Museums. With our personalized service, 30 well designed and equipped suites, we will make your stay a memorable experience. Fine hospitality and great service has always characterized the manner we treat each and every one of our guests
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Paid wifi
Hot bath
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Dining area
Housekeeping
Room service
Safe
Seating area
Kitchenette
Microwave
Telephone
Refrigerator
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Charming
47Reviews0Q+A6Room tips
Traveller rating
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Jeffrey P wrote a review May 2019
Riegelsville, Pennsylvania37 contributions3 helpful votes
I stayed here with my partner, our baby, and a friend and her child in a two bedroom two bath apartment room for a week in April. I found it on Airbnb but you can book through hotel booking sites as well. We loved it! The amount of space you get for the money is amazing and a great choice for a longer stay. The common areas are beautiful! The breakfast is not as big as the bigger hotels but plenty and good. The customer service is wonderful. Everyone was so helpful the entire time. It does seem like some rooms are more updated than others so you may want to ask about that when booking. Location is perfect. We would definitely return.
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Date of stay: April 2019Trip type: Travelled with family
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Response from Yolman L, Redes Sociales at Casa Serena Apart - Hotel
Responded 04 Jun 2019
Thank you very much for your valuation, We will be waiting for your arrival again, We love that you visit us. serena house Apart - Hotel is "Your home away from home".
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Violeta Resendiz wrote a review Apr 2019
Maryland3 contributions
I visited this hotel and was very pleased with my visit. From the time I walked in every single worker was very nice, polite, helpful and friendly. Breakfast was included and yummy! Had a choice of Guatemalan or American options, cooks very very nice. Hotel has a home feel, beautiful gardens and very well kept/clean pool. Beds were so comfortable, not all rooms have AC but there is a big fan for the room with no AC. My only complaint would have to be internet connection, it wasn’t the greatest but not a huge deal.
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Date of stay: April 2019Trip type: Travelled with family
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Response from Yolman L, Redes Sociales at Casa Serena Apart - Hotel
Responded 04 Jun 2019
Thank you very much for your opinion, we have improved our internet to 100 Mb. to improve the service the next time you visit us, we hope you come back soon, Apart - Hotel Casa Serena is "Your home away from home".
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Dagny wrote a review Jan 2019
Winkfield, United Kingdom17 contributions4 helpful votes
This hotel has been for us as a family like a home when we come to stay in Guatemala every two years or so. The service is amazing, always ready to help with anything and with a smile. The rooms (specially the apartments) are modern and clean. Breakfast is included in the price and delicious! They offer the shuttle service to the airport. The area is full of restaurants and bars which makes it a bit noisy over the weekends but there are double glazed windows and you can hardly hear anything. I really recommend this hotel.
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Date of stay: December 2018
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Response from Yolman L, Redes Sociales at Casa Serena Apart - Hotel
Responded 04 Jun 2019
Thank you very much, for us it is always a pleasure to serve you in the best possible way, Thank you for your preference and your good comments, We hope to see you soon, a cordial greeting from the Casa Serena Family.
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Rocio S wrote a review Aug 2018
1 contribution
Best hotel/apartment for families traveling with anyone, but especially young children. Mine are 11, 7 and 5 and they all found something they loved about it. The hotel had a great pool, hot tub, a game room with pool table and ping pong, and a fuseball (sp?) table. There was a mix-up with my reservation at first, but they bent over backwards to work it out so I could be comfortable and managed to stay the whole time. Great and safe location. My kids and I walked around during the day and night to eat and it was great. It's within two walks to Oakland Mall (amazing!) and hotel staff is available for anything you need them for. We were able to do our laundry for $5 dollars a load. Expensive but convenient and super easy. Hotel is always being cleaned and there is always security at the door. The park for kids is great and while I ate breakfast the kids played in front. Loved everything.
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Date of stay: July 2018
Value
Location
Service
Trip type: Travelled with family
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Response from Yolman L, Encargado de Redes Sociales. at Casa Serena Apart - Hotel
Responded 13 Nov 2018
Thank you very much for your comments, it was a pleasure to have you and your family with us, we hope to have you again in our hotel, Hotel Casa Serena will always be "Your Home Away from Home, thank you for choosing us.
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PattyMT wrote a review Aug 2018
San Salvador, El Salvador70 contributions11 helpful votes
This is my second time at this hotel, and I definitely will come back. This place is fabulous and has everything you need and more. We stayed in a fabulous suite with two large bedrooms and couldn't be happier. The bathrooms are huge too, and very clean. As I was traveling with a baby and a toddler, I can say we all enjoyed the big space so much, instead of being in a typical four-wall hotel room. The kitchen and living room are very comfortable and allowed to prepare some meals for the little ones. It has a great playground with swings and slides and a pool. Breakfast is really good, the staff is very friendly and helpful. Great location, close to good restaurants and bars. Perfect for families. I recommend it 100%
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Date of stay: August 2018
Rooms
Cleanliness
Service
Trip type: Travelled with family
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Response from Yolman L, Encargado de Redes Sociales. at Casa Serena Apart - Hotel
Responded 13 Nov 2018
We love that you visit us with your family, thanks for your comments this will always be "Your Home away from Home, we hope to see you soon.
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Previous
PRICE RANGE
US$133 - US$142 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
30
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Frequently Asked Questions about Casa Serena Apart - Hotel
Which popular attractions are close to Casa Serena Apart - Hotel?
Nearby attractions include Plaza Fontabella (0.2 km), Zona Viva (0.3 km), and Shakespeare's Pub (0.4 km).
What are some of the property amenities at Casa Serena Apart - Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Casa Serena Apart - Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Casa Serena Apart - Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Serena Apart - Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Casa Serena Apart - Hotel?
Conveniently located restaurants include The Market, Picasso Stone flame oven, and Cadejo Brewing Company Beerhouse & Grill.
Are there opportunities to exercise at Casa Serena Apart - Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Casa Serena Apart - Hotel have an airport shuttle?
Yes, Casa Serena Apart - Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Serena Apart - Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Casa Serena Apart - Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Casa Serena Apart - Hotel?
Many travellers enjoy visiting Palacio Nacional (3.7 km).