Radisson Hotel And Suites Guatemala City
1 409 reviews
#15 of 75 Hotels in Guatemala City
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A note from Radisson Hotel And Suites Guatemala City
Updated 20/07/21
About
#15 of 75 hotels in Guatemala City
Location
Cleanliness
Service
Value
Radisson Hotel & Suites Guatemala City offers a strategic location in the heart of the financial and business area and the Zona Viva; 1.8 miles from La Aurora International Airport. Radisson Hotel & Suites Guatemala City has 146 spacious and elegant suites providing great comfort and a delightful stay, surrounded by the panoramic view of the City and volcanoes. Facilities provided in our spacious suites offer our business and leisure guests an exceptional experience in Guatemala City. Guest Services: - Airport-Hotel-Airport Shuttle with Wi-Fi (by reservation) - Free Wi-Fi - RBG Bar & Grill Restaurant - Sports Bar - Room Service (6:00 a.m. to 11:00 p.m.) - Business Center (6:00 a.m. to 10:00 p.m.) - Fully-equipped Fitness Center - SPA and beauty services (for an additional charge) - Gift Shop - Travel Agency - Babysitting service (subject to availability, for an additional charge)
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Room & Suite (145)145
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Spa
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Massage
Salon
Solarium
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Spanish
Location
Full view
93Great for walkers
Grade: 93 out of 100
107Restaurantswithin 0 km
6Attractionswithin 0 km
Contact
1a. Avenida 12-46 Zona 10, Guatemala City 01010 Guatemala
Getting there
Car HireSee all Guatemala City car hire
1409Reviews14Q+A72Room tips
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Popular mentions
I had booked the night I thought the Hotel looked nice! don't get me wrong the room wan clean and the bathroom had all the accommodations for special needs individuals, and staff was great. Except when I checked in, instead of paying the price that was giving through the booking done per Booking.com app we encounter that our price had change per the Hotel do charge Q 8.45 to a $1 so we payed more than we supposed and the price was not honored. Something should be said in advance regarding what the real charges are instead of being surprised at check in time...funny that all the other services were charged at regular currency..hummm What I truly enjoy was the food service and the Jacuzzi for it has an amazing view.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Helpful
Response from GrupoAzur, General Manager at Radisson Hotel And Suites Guatemala City
Responded 30 Mar 2020
Dear lisarZ8993FI, Thanks for staying at Radisson Hotel & Suites Guatemala City. We are really sorry for the inconvenience we caused you during your check in regarding the rate. I am reviewing your case with our Reservation Department to see what really happened. Once again sorry. Best regads,
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This property has the habit of kicking guests out even though your payment has gone thru. On top of that, they do not honor the category that you have booked and do not refund the difference. To make matter worst, when their so-called revenue manager tried to mitigate and promised to revert after consulting with the hotel GM, they never revert. This property is also handling some gang-like events. During the event, they will allow those guests to make all the ruckus without considerations for the rest of the guests.
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Date of stay: November 2019
Helpful
Response from GrupoAzur, General Manager at Radisson Hotel And Suites Guatemala City
Responded 04 Mar 2020
Dear 942tangj, We are sorry to hear that you had a negative experience and appreciate taking the time to provide feedback. Radisson Hotel & Suites Guatemala City takes reviews very seriously and its our priority to ensure all guests received an oustanding service while in a safe and welcoming enviroment. I hope that you will revisit so we can make amends in some way for your dissapointment. Best regards, General Manager
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We stayed at the Radisson at the beginning of our six week trip through Guatemala and the very end the day before we flew home. Our room was on the 17th floor and very clean, comfortable, and quiet. Service was friendly and efficient. And the price was just right. We left early in the morning to catch a flight home and being so close to the airport was a joy. The hotel even has an early morning shuttle, which really helped get us on our way with ease. We would definitely stay here again.
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Review collected in partnership with Radisson Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from GrupoAzur, General Manager at Radisson Hotel And Suites Guatemala City
Responded 30 Mar 2020
Dear VSeizys, Thanks for staying at Radisson Hotel & Suites - Guatemala City. We are glad that you enjoyed your experience with us. It was a pleasure serving you. Best regards,
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We loved this hotel, it was a great location, felt very safe. Everyone was so kind and helpful, and the room was just wonderful. This hotel exceeded my expectation by leaps and bounds. Very clean hotel rooms, and very spacious. We loved our stay and will return for sure.
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Review collected in partnership with Radisson Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from GrupoAzur, General Manager at Radisson Hotel And Suites Guatemala City
Responded 30 Mar 2020
Dear jody w, Thanks for staying with us. It was a pleasure serving you. Best regards,
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Overall it was a good experience but pricing and breakfast could have been better. Location was good and facilities were very confortable an clean. Staff was friendly and kind. Parking could be better.
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Review collected in partnership with Radisson Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from GrupoAzur, General Manager at Radisson Hotel And Suites Guatemala City
Responded 30 Mar 2020
Dear lester400vf, Thanks for staying with us. It was a pleasure serving you. We have improved our breakfast options to give our guest a better service. Best regards,
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PRICE RANGE
US$90 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson guatemala city, guatemala city radisson
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
146
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Claim Your Listing Frequently Asked Questions about Radisson Hotel And Suites Guatemala City
Which popular attractions are close to Radisson Hotel And Suites Guatemala City?
Nearby attractions include Plaza Fontabella (0.4 km), Zona Viva (0.4 km), and Shakespeare's Pub (0.08 km).
What are some of the property amenities at Radisson Hotel And Suites Guatemala City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Radisson Hotel And Suites Guatemala City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Hotel And Suites Guatemala City?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Radisson Hotel And Suites Guatemala City?
Conveniently located restaurants include The Market, Picasso Stone flame oven, and Cadejo Brewing Company Beerhouse & Grill.
Are there opportunities to exercise at Radisson Hotel And Suites Guatemala City?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Radisson Hotel And Suites Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Hotel And Suites Guatemala City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Radisson Hotel And Suites Guatemala City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Radisson Hotel And Suites Guatemala City?
Many travellers enjoy visiting Palacio Nacional (3.3 km).
Is Radisson Hotel And Suites Guatemala City accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.