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Avenida la Reforma y 14 Calle, Guatemala City 01010 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/04/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Camino Real
Updated 21/04/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 78 hotels in Guatemala City
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level

Welcome to The Westin Camino Real Guatemala, your Guatemala City “home away from home.” The Westin Camino Real Guatemala aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Nearby landmarks such as Mezquita Aldawa Islámica de Guatemala (0.7 mi) and La Merced (0.8 mi) make Westin Camino Real Hotel a great place to stay when visiting Guatemala City.

As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is easy, with free wifi available.

Guests have access to room service and a concierge while staying at Westin Camino Real Hotel. In addition, Westin Guatemala City offers a pool and a lounge, which will help make your Guatemala City trip additionally gratifying.

During your visit, be sure to check out one of Guatemala City's popular ribs restaurants such as Hacienda Real and Tony Roma's, all a short distance from Westin Camino Real Hotel.

If you’re looking for something to do, Zona Viva (0.2 mi), National Museum of Archaeology and Ethnology (0.9 mi), and Museo Popol Vuh (1.0 mi) are a nice way to spend some time, and they are all within walking distance of Guatemala City Westin.

The Westin Camino Real Guatemala puts the best of Guatemala City at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Spa
Massage
Salon
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Hotel links
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Popular mentions
Steve S wrote a review 15 Jul
Sacramento, California14 contributions3 helpful votes
Overall, disappointed. Staff was ok, but definitely not 4 or 5 star. Nobody went out of there way to be helpful, had to wait frequently for pool service. Very few English language TV channels available. Wifi was slow & inconsistent & had zero security. Breakfast buffet was uninspiring. Jacuzzi was only Luke warm & jets were infrequent.
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Date of stay: July 2021Trip type: Travelled solo
Room Tip: Nice gym
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FinnyElTraveler wrote a review Jun 2021
Miami Beach, Florida332 contributions155 helpful votes
The front desk staff were great. The staff overall, frankly, is great and very helpful. From the Great Ana María at the front desk ( and all her great colleagues that helped us) to the porteros snd servers at breakfast. The cleaning service was exceptional, they really went out of their way. This is a bustling hotel in the middle of a fashionable area with key shopping and restaurant scene and nightlife, even during a pandemic. There is a big casino also in the hotel. These are high end restaurants and clubs in this area with many other hotels including the Intercontinental across the street. It was close to main sites only like 10-15 mins away to Palacio Verde. Day travel to Pacaya. The breakfasts here were pretty good. I enjoyed them especially the pupusas in the AM. It was very solid breakfast included for Bonvoy status folks. You are also not far from Plaza Berlin which is worth a stop on way out. As well as the artisanal outdoor area on way to airport. There is also a good running path just in front of the hotel for runners. I went out twice. It runs along the main Avenida and has many runners. They also have tennis courts ( that could use a little renovation but cool they have one). There us a super nice gym and spa also. Like big and quite new.
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Date of stay: June 2021Trip type: Travelled on business
Room Tip: Buy water and soda at nearby market for the week. Hotel has fridges. Nice hotel but can save you...
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1 Helpful vote
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FaLetch wrote a review Jun 2021
Charlotte, North Carolina395 contributions38 helpful votes
+1
Enjoyed my stay here even so much I returned after trying to stay in an Airbnb but it didn’t have working AC. The rooms could use updating. I loved the gym and the breakfast buffet was great with nice service. The gym is state of art so if you love exercising take advantage of it if you can. You have some great options to eat within a 6 block walking radius.
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Date of stay: May 2021Trip type: Travelled solo
1 Helpful vote
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mrmarutiak wrote a review Jun 2021
Clarkston, Michigan162 contributions119 helpful votes
Recently stayed at this hotel. Always stayed here pre-pandemic (numerous times - service was excellent). This stay was disappointing. In typical pandemic fashion management put all the guests in a block of floors or areas. No upgrades available (was told at desk "it is management discretion to upgrade elites or not and we are not offering upgrades!") Room I was given was tired and worn (hallway carpet had many stains, room furniture was old and very used. Room had no clock, coffee maker, etc., just the basics! AC sputtered air. I was totally disappointed especially given all the previous excellent stays I had at this hotel. I changed to the Intercontinental and had a much better experiences.
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Date of stay: June 2021
Value
Cleanliness
Service
Trip type: Travelled on business
2 Helpful votes
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Teresa M wrote a review May 2020
1 contribution
I was looking forward to my time at the Spa after a long day of work. The hotel was able to accommodate a late evening appt. It was worth the wait. Veronica spoke little English and I spoke little spanish, but somehow, we understood each other enough to ensure a very relaxing Spa experience. Veronica was pleasant and had the magic touch in her hands. I will ask for her again on my next stay at the West in Camino Real.
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Date of stay: August 2019
Rooms
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Trip type: Travelled on business
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PRICE RANGE
US$150 - US$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin camino real hotel guatemala city, westin hotel guatemala city, westin guatemala city, guatemala city westin
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
274
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Frequently Asked Questions about The Westin Camino Real
Which popular attractions are close to The Westin Camino Real?
Nearby attractions include Plaza Fontabella (0.5 km), Zona Viva (0.3 km), and Plaza Espana (0.4 km).
What are some of the property amenities at The Westin Camino Real?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Camino Real?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Camino Real?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Camino Real?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to The Westin Camino Real?
Conveniently located restaurants include The Market, Picasso Stone flame oven, and Cadejo Brewing Company Beerhouse & Grill.
Are there opportunities to exercise at The Westin Camino Real?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Westin Camino Real have an airport shuttle?
Yes, The Westin Camino Real offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Camino Real?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Camino Real offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Camino Real?
Many travellers enjoy visiting Palacio Nacional (3.3 km).