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Ave 35-02 11 Paseo Cayala Zona 16, Guatemala City 01016 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (79)
Room & Suite (14)
Dining (9)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel Guatemala City
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#22 of 78 hotels in Guatemala City
Surround yourself with popular bars, restaurants, shops and businesses at AC Hotel by Marriott Guatemala City, a modern hotel in Guatemala City, Guatemala located inn the Paseo Cayala development.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Secured parking
Bar / lounge
Snack bar
Shuttle bus service
Car hire
Conference facilities
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room types
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
English, Spanish
Hotel links
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82Reviews1Q+A9Room tips
Traveller rating
  • 37
  • 26
  • 9
  • 3
  • 7
Time of year
Traveller type
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Popular mentions
Wilfrid J wrote a review Jun 2021
1 contribution
Let’s get right to it: beautiful new hotel with everything just right on with its rooms and location. However strong suggestions: 1. Lobby on 6th floor a disaster-confusing and difficult. Heard other guests complaining. 2. Lobby reception employees borderline disinterested and rude. 3. Elevators to parking area signs confusing. 4. At my booking time over the phone, employee said park car outside entrance and then get card key and then park and then return again- lobby reception said differently. Employee at booking said I could possibly check in at 1 pm and reception said rooms not ready. The whole parking issue is a huge problem.
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Date of stay: June 2021Trip type: Travelled with family
mrmarutiak wrote a review Jun 2021
Clarkston, Michigan163 contributions119 helpful votes
This hotel is located in an awesome area for a weekend stay. Lot's of stores and restaurants within walking distance. Rooms aren't luxurious but very well done with amble outlets for chargers, clocks, amenities, etc. Typical European style. King bed is large with six pillows. AC was so powerful that for the first time I had to turn it to "low" to avoid freezing! English TV Channels limited but given the other benefits I could accept. I had a room with a balcony. I definitely recommend this for everyone...but don't expect an upgrade to one as there are few and they go quickly.
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Date of stay: June 2021
Sleep Quality
Trip type: Travelled on business
Room Tip: Rooms 606 and 607 are the best Balcony room. Corner rooms, top floor and same floor as the...
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1 Helpful vote
Robert S wrote a review Jun 2021
Ponte Vedra Beach, Florida748 contributions182 helpful votes
Despite being a Marriott/Bonvoy member, I have not stayed in this AC brand in the past; hence, to my surprise, this is a lovely hotel and will definitely be in my mind for future trips. CLEAN, CLEAN, CLEAN! Breakfast was great in restaurant overlooking the city was a nice feature too.
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Date of stay: May 2021
Sleep Quality
Jeiry Escobar wrote a review Mar 2021
Chicago, Illinois1 contribution
Hotel is located right in the center of Ciudad cayala, ciudad Cayala is beautiful and lots of restaurants to choose from. The Hotel is nice, rooms are small for my opinion, a coffee machine and water bottles in the room would be nice. Breakfast menu is one of the best features of this Hotel if you ask me.
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Date of stay: February 2021Trip type: Travelled as a couple
jwb1011 wrote a review Feb 2021
St. Petersburg, Florida110 contributions120 helpful votes
New clean hotel in the brand new Cayalá area of Guatemala City. Very convenient to the airport and nice walking street outside with cafes and shops. The hotel was comfortable and clean, service was good, only thing is to make sure you review your bill at check out, my free breakfast and welcome drink for being Titanium elite was still charged to my account but they removed the charged when I noticed them. Would return!
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Date of stay: February 2021Trip type: Travelled solo
2 Helpful votes
US$103 - US$156 (Based on Average Rates for a Standard Room)
GuatemalaGuatemala DepartmentGuatemala City
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Frequently Asked Questions about AC Hotel Guatemala City
Which popular attractions are close to AC Hotel Guatemala City?
Nearby attractions include Paseo Cayala (0.1 km), Shotios (0.2 km), and ChocoMuseo CAYALA (0.10 km).
What are some of the property amenities at AC Hotel Guatemala City?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at AC Hotel Guatemala City?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at AC Hotel Guatemala City?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to AC Hotel Guatemala City?
Conveniently located restaurants include Tikka Masala, Casa Escobar Restaurant, and Montanos Steak House.
Are there opportunities to exercise at AC Hotel Guatemala City?
Yes, guests have access to a fitness centre during their stay.
Does AC Hotel Guatemala City have an airport shuttle?
Yes, AC Hotel Guatemala City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AC Hotel Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at AC Hotel Guatemala City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does AC Hotel Guatemala City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at AC Hotel Guatemala City?
The staff speaks multiple languages, including English and Spanish.