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Hyatt Centric Guatemala City

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12 Calle # 2-25 Zona 10, Guatemala City 01010 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Hotels.comUS$180
Expedia.comUS$180
PricelineUS$180
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Hyatt.comUS$180
Destinia.comUS$193
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (213)
Room & Suite (35)
Dining (31)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20/10/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Centric Guatemala City
Updated 20/10/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 75 hotels in Guatemala City
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Hotel is located at the best zone of Guatemala City. The hotel will feature upscale architecture, modern, comfortable and life style. The design of the rooms and common areas are inspired on the textiles of Guatemala that represents the culture and the textures of every Guatemala destination. The Hotel counts with 138 modern and life style guest rooms.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Wifi
Paid internet
Rooftop pool
Outdoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Rooftop bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Spanish
299Reviews9Q+A10Room tips
Traveller rating
  • 247
  • 32
  • 10
  • 3
  • 7
Time of year
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Popular mentions
Check57 wrote a review 09 Jun
Gainesville, Florida22 contributions5 helpful votes
Very nice hotel. Outstanding service. Staff very accommodating, attentive. Rooms sanitized and clean. Food and breakfast buffet is fantastic. Would be happy to stay here whenever I return to Guatemala City.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 1 week ago
Dear customers, We appreciate your comments, we love knowing that your stay was satisfactory, your comments motivate us to continue working hard for our clients, we hope to see you soon
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mmbmiamimv wrote a review May 2021
1 contribution
Excellent in every respect, truly remarkable breakfast, stylish and efficient room. Quiet, comfortable. The rooftop pool was a treat but outdoor furniture is needs a little maintenance. A shuttle service to the airport would be a good addition.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Walter Contreras, Otro at Hyatt Centric Guatemala City
Responded 17 May 2021
Dear customer, we appreciate your feedback, certainly very correct and we will be making the required adjustments, thank you for your time. We hope to see you soon
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Aaron Q wrote a review May 2021
10 contributions8 helpful votes
I booked this hotel due to it being close to the airport, but I was super happy to find out how nice it is. It’s connected to an upscale shopping/eating area and walking distance to a huge mall. The hotel is very clean and looks brand new. It also has a rooftop infinity pool and a great workout room. I typically try to get out of Guatemala City quickly when I come to visit but I wouldn’t mind extending my stay next time to get a couple more nights here.
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Date of stay: May 2021Trip type: Travelled on business
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Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 04 May 2021
Dear Mr. Quinn Thank you for your comments and your rating, we are excited to know that your stay was pleasant, your comments motivate us to continue working hard every day to give our clients the best stays. we hope to see you soon.
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Mark S. wrote a review Apr 2021
Salt Lake City, Utah15 contributions
I chose this hotel because it is fairly close to the airport and looked modern. It was a base-station for me to organize my Guatemala visit. I was very pleased with the professionalism, cleanliness and service that I enjoyed. The bed and bathroom were very nice. The internet/wifi was reliable. They arranged transfers to the airport as I made a quick one day round trip flight to Tikal. The neighborhood was pleasant.
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Date of stay: March 2021
Cleanliness
Service
Sleep Quality
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Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 21 Apr 2021
Dear Mr. Mark We appreciate your comments, without a doubt they motivate us to continue making our efforts for our clients, we are delighted to know that we are pleased with Guatemala, we hope to see you soon
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zacharyscyr wrote a review Apr 2021
Seattle, Washington1 contribution
All amenities and services were excellent. Care was taken to make sure enployees and guests alike were safe. Staff was exceedingly friendly. Food was great, and it was a delight to eat at Zielo on the roof.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 12 Apr 2021
Dear Mr. Zacharys Cyr Thank you for your feedback, we are pleased to know that your stay with us was exceptional and enjoy our amenities and services. We hope you come back soon and it will be a pleasure to serve you.
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PRICE RANGE
US$141 - US$261 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
138
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Frequently Asked Questions about Hyatt Centric Guatemala City
Which popular attractions are close to Hyatt Centric Guatemala City?
Nearby attractions include Plaza Fontabella (0.2 km), Zona Viva (0.5 km), and Shakespeare's Pub (0.2 km).
What are some of the property amenities at Hyatt Centric Guatemala City?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Centric Guatemala City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Guatemala City?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hyatt Centric Guatemala City?
Conveniently located restaurants include The Market, Picasso Stone flame oven, and Cadejo Brewing Company Beerhouse & Grill.
Are there opportunities to exercise at Hyatt Centric Guatemala City?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hyatt Centric Guatemala City have an airport shuttle?
Yes, Hyatt Centric Guatemala City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Centric Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Centric Guatemala City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Guatemala City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Guatemala City?
The staff speaks multiple languages, including English and Spanish.