Minus 1 star for mediocre onsite restaurant. Waitstaffs and open air restaurant vibe were excellent but food was bland and uninteresting. I had a dinner & 3 breakfasts there. I repeated the breakfast meals only because it was included, & I was able to pre-order the day before. Pre-ordering really help since it takes 30-45 minutes to get your food otherwise. We had ordered 3 steak and egg for the 1st breakfast and only the eggs were edible. All 3 steaks were chewy-rubbery and had almost a rancid taste. Needless to say, none of us ate the steaks after the first 2 bites. We stayed with the safer choice of oatmeal and the stuff fry jacks after that. Portions were generous but we wasted food because nothing was especially tasty. Minus the 2nd star because the property did not live up to its expensive rate with direct booking. I was charged $2731 USD for 3 nights & 2 casitas. The rooms were basic and did not look like the website pictures. One safe did not work & the 2nd safe ran out of battery the 2nd day, requiring me to wait in the room while handyman replace the batteries. There were tiny little white bugs around the counter above the mini-refrigerator. I did not put my items on counter space or touching walls to avoid transporting any unwanted passengers. I did not report the buggy issue since bugs are to be expected in a tropical clime and there were only about 5 dozen bugs scurrying about. The water pressure was low and tepid for the outdoor tub and shower. It was not relaxing to soak in a tub of lukewarm water while trying to commune with nature. Thank goodness the indoor shower only has the low pressure issue. Some of the pool loungers are stained & has rips with the stuffing visible. The pool was tiny and the water was cloudy, hopefully from over-chlorination and nothing else. Cleaning staff was awesome & the room was cleaned twice a day. I drove 5 min to the Rumor Resort next door and gave them a bag of 25 articles for washing at 2PM & requested a 6PM pickup. They were glad to do it for $10USD. I did not even enquired at Ka'ana since I had read in a review that the resort charges $3-5 USD per piece. This brings me to my next point. You need a car when staying at Ka'ana otherwise you are at their mercy regarding food and laundry. It is outside of San Ignacio. Luckily, it is very simple to drive in Belize. You only have a handful of highways that are 1 way in each direction, making navigation around the country simple. There are very few cars on the road since gas is about $6.5/G and minimum wage is $1.65/h. There are frequent speed humps so you can't race anywhere.Going above 10mph over the higher speed bumps will launch you with a rather jarring landing. Even driving on unpaved roads to the San Ignacio garden, to meet up with our guide at the ATM, or to the Coxcomb Jaguar Preserve were not problematic in the 4 wheel drive. I think a teen with a learner permit can handle these roads. I am not an adventurous driver & would not attempt to drive in Bangkok or would only reluctantly drive in NYC. Don't expect luxury at Ka'anna. It was a poor choice but Cha Creek was sold out when I booked 1 month in advance. Luckily, my 2 other bookings for San Pedro & Hopkins were less expensive but were 5/5.…
If I could rate Ka’ana 100 stars I would! Our stay at Ka’ana was absolutely fantastic! From the moment it began to the minute we left every detail was top notch! The staff was beyond friendly and within 7 days became our family. They created an intimate experience that blew us away, making every moment of our elopement memorable. Our room was beautiful with its own private garden and plunge pool to boot! We loved how eco conscious and sustainable everything was. The grounds were perfectly manicured, showcasing all of the flora that could potentially end up on your plate or in your drink that day! The food was OUTSTANDING! Every meal prepared with care and more delicious than I could have imagined! I’m still craving the ceviche! When we weren’t eating everything in site we were enjoying the most blissful massages ever! We had a beautiful elopement ceremony at Cahal Pech Archeological Reserve in the middle of our stay. All the planning of our special day was done with ease! All of my crazy requests (within reason) were granted! The day was filled with love from the time it started until it ended with an amazing dinner in their beautiful wine cellar. Once we were married we still had a few days left for adventure! The different tour’s they have available will make you feel like you’re Indians Jones or Lara Croft Tomb Raider! They are seamlessly curated to give you once in a life time experience! ATM IS A MUST! And don’t miss out on their Mayan Cooking Class if you are any type of foodie! The entire staff contributed to our wonderful time at Ka’ana Resort. I wish I had more words to express the joy I still feel from our trip. I know we will be regular guests at the resort for years to come. If you have any doubts booking at this lovely paradise look no further. Ka’ana Resort is hands down an experience of a lifetime! Whether you want a unique wedding or just want a relaxing vacay this place is simply perfect. …
The resort is both stunning and cozy. We are a family of 4 (Mom, Dad, Big sis 16, Little bro 13) and stayed in the adjoining Casita rooms with 2 queen beds in each. The rooms are elegant, bathrooms (in - and outside) were great, they are well air conditioned and the beds and sheets were wonderful. The staff in the resort were courteous and attentive and Andy - our tour guide for the zipline and cave tubing tour was fabulous! I highly recommend him. My only gripe is about the slow service at the restaurant. We had breakfast and dinner for 3 days (the food is excellent!). The waiter staff were all polite and friendly enough, but service was slow and sporadic. Breakfast took an hour on our day of check out. The wine we chose for our dinner one evening arrived well after our appetizers. The amuse bouche were entirely missed one evening and were served after the appetizers another evening. If only that would be improved, they'd have 5 stars in a heartbeat.…
At Ka’ana, i had an extraordinary time. The nature, pool, and food made were very significant aspects during my time there. The service offered by the employees was very nice, as it felt they enjoyed there job. The food was unique and tasty. My time there was outstanding; I will surely recommend the hotel
When we stay in the rainforest we generally stay at Sleeping Giant Lodge but we decided to spend the last 2 nights of this trip at Ka’ana just to experience something new. The property is “nice” and everything works, but after our times at Sleeping Giant this property is just not that impressive. The rooms are sort of basic and there is nothing to do on site. It is a hotel rather than a resort. We had booked one of their master suites with an outdoor plunge pool and shower which were both nice. But while showering you can see the barbed wire security fence sticking above the wood fence. Making the wood fence a foot taller would have hidden the eye sore of the barbed wire. Also it was unseasonably hot and the restaurant was not running their AC despite the service staff continually apologizing to us for the uncomfortable heat. The team is definitely a stand out here though! The service is great and they truly care about taking care of your needs. The restaurant has excellent food as well! We would stop here for breakfast, lunch, or dinner but unfortunately the plain rooms and simple property mean we would not choose to stay overnight here again.…
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