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The Phoenix Resort

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Traveller (1208)
Room & Suite (379)
Videos (2)
What is Travellers’ Choice Best of the Best?
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About

#1 of 62 hotels in San Pedro
Location
Cleanliness
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Value
2023 Travellers' Choice Best of the Best
The Phoenix Resort is a beachfront luxury boutique resort located on Ambergris Caye, Belize. We are on the beach in San Pedro, walking distance to boutiques, bars, dive shops and restaurants. Red Ginger is our on-site restaurant that serves breakfast, lunch, dinner and room service daily. Sol Spa is our on-site day spa. We have 2 pools - a heated main pool and separate lap pool - and a fitness center with a peloton bike and more. Your children will love our Kids Club with its daily programming of wonderful activities for the little ones. We also offer many other free activities including yoga, painting classes, face-painting, chocolate, s'mores, wine, & rum tastings, and a free daily cocktail mixer at our upstairs bar. We also provide ground taxi transfers, daily housekeeping and turn down service, coffee, bottled water, Wi-Fi, in-suite bluetooth wireless speakers, (Malin+Goetz) bath products, bicycles and kayaks, which are all complimentary. Book your stay now. See you soon!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Diving
Snorkelling
Bicycle tours
Free airport transportation
Free shuttle or taxi services
Airport transportation
Car hire
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Pedicure
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Private balcony
Room service
Kitchenette
Cable / satellite TV
Complimentary toiletries
Safe
Seating area
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Spanish
Hotel links
Special Price:Summer Savings!
1,352Review61Q+A100Room tips
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Radonna wrote a review 17 Mar
1 contribution
This is the best place to vacation. Amazing location and walking distance to shopping and dining. Great for easy pick up for boating excursions and perfect for diving. Love the staff and happy hour is great. A pool side favorite is the Chechen Cobb salad. Can’t wait to come back.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded yesterday
Hi Vacation66592379716, Thanks for the great review. We think you're the best too! We're delighted that you enjoyed our helpful staff, unbeatable location, and complimentary amenities like daily happy hour. We hope to have the pleasure of welcoming you back to The Phoenix very soon. Warm regards, Pamela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katie F wrote a review 07 Mar
Cleveland, Ohio15 contributions16 helpful votes
Hotel's Favourite
Stayed at the Phoenix in January with our 3 young children (6,4,2). Being our first time taking our children out of the country, I cannot tell you the amount of research that was done prior to choosing the Phoenix (spoiler: an embarrassing amount). If you’re like me, just stop your research right here and book it. You won’t be disappointed. Some of the highlights: Staff and communication: Every communication we had with Phoenix staff was unbelievably efficient. Pre-trip communication was handled within hours of my emailing. On-site, we received responses and assistance within minutes, whether that be a simple request like aloe or an offbeat request like opening a coconut our children found on the beach. And all handled by the most polite and courteous staff. I think the size of the Phoenix really lends itself to such superb service - everyone works together seamlessly. Resort location and grounds: I was worried the location could be noisy due to its location in San Pedro (one of my main hesitations), but that was not the case at all. When you’re on property grounds, it feels like you’re a world away from the bustle of San Pedro. The location can’t be beat, as it’s an easy walk to amazing restaurants, town center, the dive shops, etc. No golf cart required. The grounds itself are beautifully maintained and our kids loved pool hopping each day. Although there’s no true beach, it was an easy walk to the town beach, which we really enjoyed. We also had many delicious meals at the on-site restaurant, which was convenient after a long day of adventures. Rooms: Massive! The balcony alone was larger than a hotel room. We booked a two bedroom suite and it was more than enough space for our family of 5. Everything was very clean, and we had everything we needed to be comfortable and feel at home. We had beautiful views of the ocean from our balcony and enjoyed sitting out with a book and watching the sun rise in the mornings. Kids Club (Nest): Cindy and the Kids Club require their own shout-out from our family. Cindy was an absolute gem and really made the vacation for our kids. Our oldest two popped into the Kids Club for a bit each day and Cindy engaged them with endless activities - art, bracelet making, face painting, karaoke…you name it, Mrs. Cindy does it. She even worked with our older 2 girls to make decorations and a surprise party for our youngest, who turned 2 on the trip. She went above and beyond for our family and our girls miss her! Overall, a solid 5/5 stay. We worried whether our trip would feel relaxing with our small kids in tow, but it felt smoother than many of our domestic trips. If we travel to Belize again, we will be back. Thanks to all the amazing Phoenix staff for a fantastic trip!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: All of the rooms have views of the ocean!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 1 week ago
Hi KatieB541, Amazing - thank you for your 5 star review! We are thrilled to hear that you and your family had a fantastic vacation and that we exceeded your expectations by providing excellent service before and during your stay. And we agree: Cindy at the kids club is a rockstar! We appreciate your praise of our luxurious suites, convenient location, beautiful grounds, and delicious food at our on-site restaurant, Red Ginger. We're glad that you had an amazing trip and we look forward to welcoming you and your family back to The Phoenix soon! Warm regards, Pamela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mindy B wrote a review 16 Mar
Costa Brava, Spain99 contributions82 helpful votes
2nd time in 6 months to this property and I love it even more! Booked another sat this coming July… we love it that much! Clean, friendly, restful, peaceful, great food, excellent spa. The staff took care of every single need I didn’t even know I had. Cannot recommend enough!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded yesterday
Hello 133mindyb, Thank you for the fantastic review and for your loyalty! We're so happy you loved everything from our peaceful suites and helpful staff to the amazing spa and delicious food at Red ginger. We can't wait to welcome you back in July! Warm regards, Pamela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sizzle C wrote a review 14 Mar
1 contribution1 helpful vote
Out of every resort I have ever stayed, I have never felt more welcome, more taken care of, more encouraged and more accommodated then by the Phoenix Resort. The staff is friendly and helpful, they had my travel to-from the airport, they knew when we were arriving, they had events there, we rented golf carts directly from them, we booked our snorkeling through them, everything we did in San Pedro, we did with them as our foundation. To say nothing of the luxurious room, the fact that the kids had their own bedroom, the excellent pool, the amazing location right near the city so we could go out for a bite or a cup of coffee, AND the onsite restaurant was still stellar and we ate from there a LOT. I genuinely cant say enough. Trust them with your visit. Let them make your vacation happen, and you will be in for the best that Belize/San Pedro has to offer. THANK YOU TEAM! you all DESERVE the number one spot!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The resort recommends the puddle jumper plane, but a friend recommended the ferry. The ferry did...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 2 days ago
Hi sizzlec2021, Thank you for your five star review! We are thrilled that you felt so well taken care of and that you appreciated our friendly and helpful service, luxurious suites, the beautiful pools, and the delicious food at our restaurant, Red Ginger. We look forward to welcoming you back to The Phoenix soon! Warm regards, Pamela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emily O wrote a review 12 Mar
1 contribution1 helpful vote
The Phoenix’s location was perfect for enjoying all aspects of San Pedro Island. The staff were incredibly helpful and kind. Red Ginger restaurant located at the resort was a delicious place to pick up a meal throughout the day. Our ocean view suite was lovely!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 6 days ago
Hi emilyoS1160EV, We really appreciate your lovely review. A huge thank you for mentioning our incredible staff and the delicious food at our restaurant, Red Ginger. We can't wait to welcome you back soon! Warm regards, Pamela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amanda F wrote a review 12 Mar
1 contribution1 helpful vote
Absolutely loved our stay here! Booked a 2 bedroom suite for 2 couples. The resort staff were incredibly kind and helpful. Clean and beautiful place. Close to restaurants and dive shops but nestled in a quiet area. We would definitely come back!
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 6 days ago
Hello amandafisher110, Thank you for the terrific review. We absolutely love you too! Knowing you enjoyed the two-bedroom suite, the kindness of our staff, and the resort's cleanliness and location makes our day. We are glad to hear that you will definitely be back. We eagerly await your return! Warm regards, Pamela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alyssa O wrote a review 12 Mar
1 contribution
This was my second time staying at The Phoenix, and it was just as great as the first time! The condos are very put together and clean. The staff is incredibly friendly and their attention to detail is noteworthy. Will be returning here for future stays in San Pedro!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 6 days ago
Hello 427alyssao, We're delighted that you chose The Phoenix again and had another fantastic stay! Thank you for mentioning the comfortable suites and our attentive and friendly staff. We look forward to you returning to The Phoenix for your third stay! Warm regards, Pamela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SmokoEdmonton_AB wrote a review 11 Mar
Edmonton, AB237 contributions60 helpful votes
Welcome with a drink & cool wash cloth was amazing. Rooms are clean, spacious and beautiful with lovely art work & attention to details like hooks in the bathrooms. With 4 buildings most rooms have a view of the pools & ocean. We were in C bldg 2 bedroom, ground floor close to the pool & well shaded & a 3 bedroom B building with 3rd floor balcony & full view of pools & ocean. B building got the morning sun so many days the balcony was too hot by 0700. Cindy at Kids Club was amazing. Full of play ideas & gentle care. Pool towels & chairs plentiful & looked after by attentive bar staff. Gardens were beautiful attracting birds although denuded of flowers to decorate beds for new arrivals - it would be nice to leave the flowers for the hummingbirds. One other issue is the continued use of plastic straws by the on-site Red Ginger. The environmental harms of these straws is a good reason to make a change in this lovely ocean front resort.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: A welcome bottle of rum with mix was in the room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 1 week ago
Hi SmokoEdmonton_AB, Thanks for the lovely review! Great to hear that Cindy at the Kids Club was amazing and that you enjoyed the spacious 2-bedroom and 3-bedroom suites. We look forward to welcoming you back when you return to Belize. Warm regards, Pamela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tonya H wrote a review 10 Mar
1 contribution1 helpful vote
The staff was so friendly & accommodating. Everything from the well-kept grounds to our room was immaculately clean. The atmosphere by the pool with the beautiful scenery & care of the staff for drinks, food or towels was so wonderful. We enjoyed just hanging out by the pool most days. We will definitely return here for our next visit to Belize.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: There is a great place to eat breakfast just down from the hotel called Cool Beans. It is at the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 1 week ago
Hello G8154HZtonyah, Thank you for your kind review! We are glad that you appreciated the attentiveness of our staff and that you enjoyed the beautiful grounds and the lovely food and beverage service at the pool. We look forward to welcoming you back and we will have a spot at the pool ready for you! Warm regards, Pamela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kkrause_md wrote a review 10 Mar
Salisbury, Maryland2 contributions2 helpful votes
This was our 5th time staying at The Phoenix and we are already booked for 2025! Everything about The Phoenix makes your vacation in San Pedro an absolute dream! Their Guest Services team is the best in the business! From The Red Ginger, Sol Spa & Pool bar you will not be disappointed!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Get to know The Phoenix team! They are amazing at their jobs, great with recommendations,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Pamela Simmons, General Manager at The Phoenix Resort
Responded 1 week ago
Hello kkrause_md, Thank you for the great review! We're so happy that you enjoy our on-site restaurant Red Ginger, our on-site Sol Spa, and the service from our entire Guest Services team. We can't wait to welcome you back in 2025! Warm regards, Pamela
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 8,584 - R 12,961 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the phoenix hotel san pedro
LOCATION
BelizeBelize CayesAmbergris CayeSan Pedro
NUMBER OF ROOMS
28
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE PHOENIX RESORT - Hotel Reviews & Price Comparison (San Pedro, Belize) - Tripadvisor

Frequently Asked Questions about The Phoenix Resort
Which popular attractions are close to The Phoenix Resort?
Nearby attractions include Hol Chan Marine Reserve (0.2 km), Belizean Arts (0.2 km), and Belizean Breezes Soap Co. and More (0.2 km).
What are some of the property amenities at The Phoenix Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Phoenix Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Phoenix Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Phoenix Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Phoenix Resort?
Conveniently located restaurants include ZZ's Beach (Bar and Grill), Maxie's Restaurant & Lounge, and Izzy's Smoothies Snacks & Juice Bar.
Are there opportunities to exercise at The Phoenix Resort?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does The Phoenix Resort have an airport shuttle?
Yes, The Phoenix Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Phoenix Resort have airport transportation?
Yes, The Phoenix Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Phoenix Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Phoenix Resort?
The staff speaks multiple languages, including English and Spanish.