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Sheraton Park Hotel at the Anaheim Resort

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Traveller (688)
Room & Suite (303)
Pool & Beach (32)
About
Location
Cleanliness
Service
Value
Sheraton Park Hotel at the Anaheim Resort is an ideally located hotel in Anaheim, California situated within walking distance to the Disneyland Resort, the new Anaheim GardenWalk and the Anaheim Convention Center.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free Internet
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
91Great for walkers
Grade: 91 out of 100
38Restaurantswithin 0,5 km
3Attractionswithin 0,5 km
Reviews & more
2 567Reviews
780Photos
95Q+A
100Room tips
Traveller rating
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  • 77
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Popular mentions
We stayed here over Christmas 2018. Since I’m platinum, we got upgraded to a disney view room which was nice. Our room was one of the few that didn’t have an actual balcony you could sit on but we didn’t mind because it was soooo cold! We could see the Disneyland fireworks
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Response from IanG3036, General Manager at Sheraton Park Hotel at the Anaheim Resort
Responded yesterday
Thank you for sharing you review, Stefanie. We're thrilled you enjoyed the fantastic views from our prime location. We agree that we have the best placement in the city and we love sharing it with our treasured guests. We can't wait to see you again soon for another amazing experience! Have a fantastic day!
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We had an amazing USA trip but to say that this hotel was disappointing was the truth. The air conditioning was automatically set at 17degrees in their winter and could not be changed was a joke. So they had to bring in a heater really! The power point wasn’t working and they
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Response from IanG3036, General Manager at Sheraton Park Hotel at the Anaheim Resort
Responded 5 days ago
Thank you for taking the time to share your feedback, madexradoczy. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.
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Upon our arrival at about 10:30 a.m., we stowed our luggage until the room was ready (which we knew when booking it would be in the afternoon) and went to visit Disneyland, which would be open until 11 a.m. At about 7:30 a.m., we returned to claim our luggage, freshen up and
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Response from IanG3036, General Manager at Sheraton Park Hotel at the Anaheim Resort
Responded 2 weeks ago
We appreciate the feedback, vjgsa221. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly, and that you had to switch rooms so many times. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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We had a family of four and were using this hotel whilst visiting Disneyland. We stayed there for 3 nights and found it really good. It is only a short 5 minute walk to the parks and very close to shops and rental cars. The hotel is in good condition, not glamorous, but
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Response from IanG3036, General Manager at Sheraton Park Hotel at the Anaheim Resort
Responded 2 weeks ago
Dear Guest, Thanks for the 4/5 review! We're thrilled to hear that you had a great experience with us! It's wonderful that you loved our location, along with our facilities! We'd love to have you back again soon to share an even more positive experience with you. Have a great day!
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Do not stay here 1. Strikers using drums and bullhorn at 5 am, weren't told about possible noise during reservation 2. Elevators slow and down often 3. Checked in at 10 PM but prepaid room given away 4. TV channels load extremely slow Do not stay here until you ask questions
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Response from IanG3036, General Manager at Sheraton Park Hotel at the Anaheim Resort
Responded 3 weeks ago
Christopherdang, thank you for your feedback and please accept our apologies for the challenges of your stay. The Sheraton Park Hotel at the Anaheim Resort is a place of hospitality and respects all of its employees. As a top hospitality employer, we operate in accordance with all Federal and California labor laws and are committed to maintaining positive relations with all of our associates. As such, we are currently in the midst of negotiations with the labor union that represents some of our employees. However, our collective bargaining agreement expired on November 30, 2018. While we continue to negotiate in good faith with the union to achieve a new agreement, we support our associates' right to decide whether to participate in activities protected by federal labor laws. Regrettably we are not always aware when such activity will occur but respect your comments regarding this issue. We trust we will be able to regain your confidences on another occasion.
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Professional photo exclusively commissioned by TripAdvisorSheraton Park Hotel at the Anaheim Resort
The Traditional Room at the Sheraton Park Hotel at the Anaheim Resort
Professional photo exclusively commissioned by TripAdvisorSheraton Park Hotel at the Anaheim Resort
The Traditional Room at the Sheraton Park Hotel at the Anaheim Resort
Clean and Convenient
Bug bites? Bug beds? #NotMyBlood
Disneyland Fireworks view from room
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12345661
Could you recommend a shuttle company to get from the airport to the hotel?
You don't mention which airport you are referring to, however, if you don't want to drive yourself, e.g. rent a car/car hire, then I would recommend Uber or Lyft. I would not recommend a shuttle.
0 votes
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Hi, I’m not sure about booking straight from the hotel, however it can be worth looking on line for your tickets, especially if you search for a voucher code first. Many places give some special offers online that you don’t get anywhere where else.
2 votes
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Does this hotel offer airport shuttle service to LAX?
Hi, unless you have a member of your party with mobility problems you really don’t need to take the shuttle. It is an easy ten minute walk.
1 vote
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Do they have a bus that will take you to the main gate of the park ?
You don’t need a bus it’s about a 7 min walk. It’s not far at all maybe less.
1 vote
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Do you get free WiFi in the room or is it just in the lobby? Can you buy WiFi for the room?
If you sign up for the Sheraton program they will give you free wifi
0 votes
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12345619
"View your assigned room before you move the luggage to it in case it isn't acceptable."
"Request a higher level on the Disney side so as to get a good view of the fireworks"
"Avoid room 1008. Extremely run down and reeks of urine. Smells like a porta potty."
"The higher floors can have views of the park and fireworks."
"View is extra $100 a night"
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12345620
PRICE RANGE
US$131 - US$336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton park hotel at the anaheim anaheimsheraton anaheimsheraton park hotel anaheim resortanaheim sheratonsheraton park hotel anaheim california
LOCATION
United StatesCaliforniaAnaheim
NUMBER OF ROOMS
490
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