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Room & Suite (232)
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Overview
  • Excellent49%
  • Very good38%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“kennedy center”(158 reviews)
“foggy bottom”(144 reviews)
“whole foods”(109 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
Offers from Arc The. Hotel
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Rooms
02 Jul03 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1 476)
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1 319 results
Traveller rating
633
496
124
34
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LanguageEnglish
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633
496
124
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32
Show reviews that mention
All reviewskennedy centerfoggy bottomwhole foodslincoln memorialgreat locationgwu campusquiet neighborhoodone bedroom suitemetro stationattached restaurantwalking distanceolder hotelblue linewhite housenational mallminute walkbit dated
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1 - 5 of 1 319 reviews
Reviewed 3 days ago via mobile

Excellent location, small rooms with tasteful modern decor. Front desk staff very helpful and friendly. I have already recommended it to my friends. When I return to Ottawa I will definitely be staying there again. Did I mention how comfortable the bed was? If you...More

Thank Dorcil H
Hotel's Favourite
Reviewed 7 November 2017 via mobile

Beautiful charming campus. A place to be. Excellent place to get good sleep. Staff friendly and willing to help you with everything. You have to visit and be part of this great historical place. Love it!More

Thank Prashant T
Response from Derrick S, Director of Rooms at Arc The. HotelResponded 7 November 2017

Dear Prashant T, Thank you for your review. We are happy to see that you enjoyed your stay and that the staff were able to take such excellent care of you while you were here. I will partner with my teams to thank them for...More

Reviewed 1 week ago via mobile

Used booking.com to reserve a room. 30 mins out I called to verify room status only to get an answering machine stating closed for renovations with limited staff. Since it was late we took a gamble and when arriving, there was one bellman at a...More

Thank thejettsetters
Response from Derrick S, Manager at Arc The. HotelResponded 3 days ago

Thank you for your review! We have done a full audit of our phone system and found that indeed there was one line that was misappropriated. There has been no error since. As you should have noticed, the property's guest tower is buttoning up a...More

Reviewed 2 weeks ago via mobile

The a/c would only blow out at full blast- couldn't get heat to work. Room was very cold. Asked for blankets but never got them. Limited towels available. Ice machine only on 8th floor. Traffic/ people outside very loud (even from 4th floor). Under renovations,...More

Thank Scott B
Response from Derrick S, Manager at Arc The. HotelResponded 2 weeks ago

We are delighted you chose to stay at our wonderful hotel during our time of renovations. As I hope you can understand, there are a fair amount of challenges that come along with this. When booking on our website, under reserve, it states that our...More

Reviewed 3 weeks ago

My favorite hotel in DC, now under major renovation. Some floors are open for guests. They look fine. Let’s see what will come out after they finish. Location is great, particularly if you are interested in the Kennedy Center, quick access to metro

Thank Tevfik Y
Response from Derrick S, Manager at Arc The. HotelResponded 2 weeks ago

We are delighted you chose to stay at our wonderful hotel during our time of renovations. It is great to see that you love the new look and can't wait to show you the finished product. See you soon! Thank you again for your feedback!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Room Service
Concierge
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$123 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Washington DC
#28 Business Hotel in Washington DC
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$123 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Washington DC
#28 Business Hotel in Washington DC
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (234)
Room & Suite (232)
Dining (18)
Amenities (16)
Family and Play Areas (3)
Questions & Answers
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Sireen S
29 May 2018|
Answer
Response from David L | Reviewed this property |
I was unable to make personal contact with the manager. When I called from Australia, the call went to an answering service. I had to persuade them to pass on my message. With their refurbishment they need to refurbish... More
0
Votes
Melvina Q
27 September 2017|
Answer
Response from Rayfsus | Reviewed this property |
we had a great stay, hotel very clean, good location and friendly staff
0
Votes
Room Tips
"Blinds aren't the best. So, if you like a dark room, don't get one facing east."
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"Only fitted sheets were on the bed. Wish I could had a sheet over me as well ;-)"
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"Ask for a room with windows that open because the heating system is difficult to alter."
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"Hotel controls the air condition or the heating, pending the time of season."
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