Mystique Trinidad La Popa by Royalton

Mystique Trinidad La Popa by Royalton

Traveller (709)
SALLE DE BAIN
Room & Suite (23)
RESTAURANT HÔTEL
Dining (15)
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About

5.0
#1 of 39 hotels in Trinidad
5.0 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.9 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Located on top of La Popa hill, guarding the Village of Trinidad, this 5-star Adults-Only (16+) hotel is specially conceived for couples, individual tourism, events, round trips, and incentive groups who are willing to know our culture and enjoy the historical downtown –only 400 meters away- declared World Heritage by UNESCO in 1988.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Adult pool
Free breakfast
Hiking
Horseback riding
Meeting rooms
Solarium
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary welcome drink
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Adults only
Baggage storage
Concierge
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bath / shower
Bathrobes
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Romantic
Ocean View
Languages Spoken
English, French, Spanish, German and 1 more

Location

C. Desengaño, Trinidad 62600 Cuba
956Reviews7Q+A10Room tips
Traveller rating
  • 937
  • 13
  • 3
  • 0
  • 3
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Detailed Reviews
Yves L wrote a review Aug 2022
5.0 of 5 bubbles
We visited the hotel for a day by the pool (25usd/pers) to escape the heat between 11am and 5pm. The service included towel, wifi and 3 drinks with delicious cocktails. The service was amazing, and both food and drinks from the bar were delicious! If you are not staying at the hotel, you need to book in advance for restaurant, so you might want to plan ahead. It is also possible to book in advance the afternoon pool visit. The hotel is very well located from downtown Trinidad, with an amazing view. I will probably come back and test the hotel service on another opportunity.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rodríguez, Director General at Mystique Trinidad La Popa by Royalton
Responded 02 Aug 2022
Dear Yves, Thank you so much for your review. We are really glad that you have enjoyed your experience with us. We will be very happy if we have the opportunity of welcoming you in a near future. Best Regards.
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Renato Ochoa Pizzali wrote a review Sept 2022
Havana, Cuba
5.0 of 5 bubbles
It was a pleasure staying at this property, which is 3 minutes walking from the central park. MYSTIQUE TRINIDAD LA POPA is a nice hotel with excellent food and service. They offer a personal support and the best treatment to all the customers. Breakfast is good and you can choose: international vegan or local cusine etc. Also the restaurant is very good and comfortable. Overall the experience was brilliant and enjoyed or weekend getaway a lot. I will definitely stay there again is so peaceful.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rodríguez, Director General at Mystique Trinidad La Popa by Royalton
Responded 06 Sept 2022
Dear Renato, Thank you so much for your review. It was a pleasure to assist you and we would love to welcome you again in a very near future. Best regards from all our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karel wrote a review Jun 2022
+1
5.0 of 5 bubbles
It is the best place to spend your vacations in Cuba because the location of the hotel, near the sea in the city of Trinidad with more than 500 years of foundation, the elegance of the hotel distinguishes, with the rooms you will stay very comfortable, the tranquility of the place . But you will find the best of many hotels in the world at Mystique La Popa: service, quality and dedication as if you were at home and that can be found nowhere else. From the people at the reception, restaurant with its wonderful chef and its delicious meals, the service staff in the restaurant, spectacular, to the bartenders, security, the people who do the cleaning service and the managers in general, you will feel like Never before!. My best vacation in many years. Thank you to everyone at the hotel for the wonderful service and dedication to me and my family. Thank you.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rodríguez, Director General at Mystique Trinidad La Popa by Royalton
Responded 12 Jun 2022
Dear Karel, We really appreciate your review. All the hotel team is looking forward to welcome you again! Once again, thank you por choosing us for you family vacation.
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Vesna T wrote a review Jul 2022
+1
5.0 of 5 bubbles
We spent four wonderful days at this beautiful hotel. From the moment we arrived we had warm welcome and Fanny and Marciel at reception were extremely helpful in making sure we had amazing time thought out our stay, helping us in organising taxi transfers, trips and recommending local places to eat. We were really impressed with all staff that was always smiling and willing to help which made our stay in this hotel so special. I even got a cooking lesson from the chef Adrian. Everyone at the hotel was so friendly, so thank you to you all for making our stay in Mystique La Popa so special.

Hotel itself it’s newly built with a great location at the top of the hill overlooking Trinidad and only a few minutes stroll to a historic city centre. Beaches are a short taxi drive. Rooms are very spacious & comfortable decorated in a traditional style to high standards with balconies.

We enjoy relaxing around the pool area and had fantastic time. I wish we could stay longer. We can highly recommend this tranquil place for holiday in Trinidad.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rodríguez, Director General at Mystique Trinidad La Popa by Royalton
Responded 25 Jul 2022
Dear guest, Thank you so much for your review. We are all really happy that you had a great experience with us. Thank you for choosing us for your holidays. We are looking forward to welcome you back. Best regards.
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Yu Juan wrote a review Aug 2022
+1
5.0 of 5 bubbles
This is one of the best five-star hotels I have experienced in Cuba. The environment of the hotel is very beautiful and atmospheric, the supporting facilities in the room are very tall, and the perfume of Romeo and Juliet is unbelievable. All the staff in the hotel are very nice and of high quality. The unique location of the hotel offers a bird's-eye view of the entire city of Trinidad. The matching swimming pool is more like a luxurious private club. The food in the restaurant is also very delicious and has a Michelin experience. If you go to Trinidad, be sure to stay here, trust me, you will have an unforgettable vacation!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rodríguez, Director General at Mystique Trinidad La Popa by Royalton
Responded 26 Aug 2022
Dear Yuny, Thank you so much for your review. It was a pleasure to assist you in our property. We will be more than glad to welcome you again in a very near future. Best regards,
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Steve A wrote a review Dec 2023
4.0 of 5 bubbles
I would highly recommend The Mystique Trinidad La Popa by Royalton which is situated a few blocks away from the old historical section of Trinidad, Cuba, for 1-3 nights max. Well taken care of, well managed, excellent service, lovely pool, awesome view over the city. I really have no issues with this hotel at all, except you cannot change monies there nor get info on day trips etc. On the negative side: is it’s difficult to access due to needing to climbing the 600 metre hill to get to it and the questionable neighbourhood at the bottom that’s also not well-lite at nite, plus the historical cobblestone streets could pose a safety issue, so you have to walk slowly, have sturdy shoes and be watching where you place each step. The town provides plenty of bars and restaurants close by, but if paying in pesos they charge you double the price, so make sure you have US dollars. The town and surrounding area has limited items of interest, so come for maybe 2 days.
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Date of stay: December 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Bring US$, for town and Visa for extra meals, etc at hotel. Best hotel in town, but only stay for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rodríguez, Director General at Mystique Trinidad La Popa by Royalton
Responded 14 Dec 2023
Dear Astevea Thank you very much for your comment and for choosing the hotel for your stay in Trinidad. We are pleased to hear that your experience at the hotel was good and that you were able to enjoy the city. Kind regards
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George Moreno wrote a review Sept 2022
Caibarien, Cuba
+1
5.0 of 5 bubbles
Undoubtedly, Mystical Trinidad La Popa by Royalton has been one of my favorite hotels in Cuba! It is a hotel with an excellent location at the top of the city, spotless and comfortable. Its suites invite you to rest and admire the surroundings, but what makes it such a good place to stay is the staff. Upon arrival, we were warmly welcomed by the staff with a refreshing drink and by both General Managers Claudia Rodriguez Lopez and Kenia Naranjo Cedeno. The staff were extremely friendly, helpful and generous in their time and guidance. I want to make a special mention to Marcial of the reception and public relations deserves a special thanks for hir previous on-line help and even better the first meeting. Every evening, you will find yourself on the terrace with live traditional music and surrounded by the most authentic Cuban heritage. I invited a few friends from the city to dine with me, and we definitely had the best night ever, from a breathtaking sunset to the most exquisite cuisine. The staff at the à la carte restaurant made our culinary experience unique and more than special with their advice and recommendations. I even got to meet chef Adrian Palagot, and personally thank him for the quality of everything and the love he and his team put into each meal. The décor reflects the high level of attention to customer detail and wellbeing that differentiates Blue Diamond Hotels and its commitment to excellence. Whether you are on your honeymoon, with your family, in a group or alone, I can assure you that you will fall in love with the hotel and the city. Looking forward to coming back shortly!
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rodríguez, Director General at Mystique Trinidad La Popa by Royalton
Responded 26 Sept 2022
Dear George, Thank you so much for this beautiful review. It was a plasure to welcome you and we would love to receive you again in a very near future. Your lovely comments will be shared with the rest of the staff. Thank you again for your trust. Best regards from the whole team.
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Carola L wrote a review Jun 2022
Queretaro City, Mexico
5.0 of 5 bubbles
I went with my husband last week to Trinidad and we stay in the hotel. Since the very beginning the people at the hotel were very welcoming and receive us having so many great details. Everything in the hotel is amazing, beautiful and clean besides the location is perfect and close to everything. All the empolyees at the hotel are adorable they are all very kind, always making sure you are good and they really try to connect to their guests which I found very special. The breakfast was also super tasty!
La Popa is definitely one of the most incredible hotels we have stayed. We highly recommend it and if we return we will for sure go back to this hotel.

Gracias a todo el personal, fue un verdadero placer ☺🙏
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rodríguez, Director General at Mystique Trinidad La Popa by Royalton
Responded 22 Jun 2022
Dear Carola, We really appreciate your review. It was a pleasure to welcome you at the hotel. We are glad that you enjoyed with us. All the hotel team is looking forward to welcome you again! Once again, thank you por choosing us for your vacation.
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Roxanna wrote a review Jul 2022
5.0 of 5 bubbles
My family and I had a wonderful staying at this hotel. What we enjoyed the most was the pool were there was a quiet and peaceful atmosphere, the colorful flowers in the surroundings put us in a state of relaxation. Carlos the bartender made us amazing cocktails and was always very kind and professional. Our rooms were very comfortable and what called our attention was the stunning view of the city. The staff is really nice, friendly and always at your disposal. We will be back for sure!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rodríguez, Director General at Mystique Trinidad La Popa by Royalton
Responded 27 Jul 2022
Dear Roxana, Thank you so much for your review. We are all really happy that you had a great experience with us. Thank you for choosing us for your holidays. We are looking forward to welcome you back. Best regards.
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Carman G wrote a review Jan 2024
Ottawa, Canada
5.0 of 5 bubbles
It’s a great hotel well-maintained the front desk reception were very helpful during our stay as well as the on-site manager. He was always around and very helpful and give us lots of local info to get the most of our stayas well. The housekeeping and restaurant staff are always smiling. Always working hard definitely 100% satisfied with our stay.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The view from the front of the hotel /room looking down to the city
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claudia Rodríguez, Director General at Mystique Trinidad La Popa by Royalton
Responded 03 Jan 2024
Dear Carman, Thank you very much for your comment, We are glad that your experience was so good. I will pass your comments on to our staff who always strive to provide good quality to our guests. We hope to see you again soon in Trinidad. Best regards Guillermo Lopez
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Joseph L asked a question May 2024
Toronto, Canada92 contributions41 helpful votes
Any beach close by?
Carol C asked a question Oct 2022
Toronto, Canada11 contributions29 helpful votes
Hi, is there a beach, and can we swim in the beach?
Answer from Rupert M
The hotel is on the top of a ridge. One can see the sea but it is approx. 2 miles away. The hotel does have a good pool.
Answer from Roberto B
Turin, Italy734 contributions279 helpful votes
No blackouts problem in the hotel, The hotel has its own generator. No trouble with air condition or hot water during our permanence
Answer from Kom-Ombo83
Var348 contributions80 helpful votes
Bonjour, oui c'est très loin, je ne pourrai pas vous dire exactement, mais il me semble qu'il faut compter au moins 5 heures. Bon séjour
Answer from Desiderata
Beloeil, Canada6 contributions1 helpful vote
Désolée, je m’étais mal informée avant de poser la question, mais merci encore, votre réponse fut très pertinente!
Murat wrote a tip Jan 2024
Istanbul, Türkiye12 contributions
5.0 of 5 bubbles
"Very good service . Excellent location"
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Eugene wrote a tip Jan 2024
27 contributions4 helpful votes
5.0 of 5 bubbles
"Try to check everything you consume, and take a picture whenever you check in the room, so that they have nothing to reproach you"
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Carman G wrote a tip Jan 2024
Ottawa, Canada2 contributions
5.0 of 5 bubbles
"The view from the front of the hotel /room looking down to the city"
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Steve A wrote a tip Dec 2023
2 contributions1 helpful vote
4.0 of 5 bubbles
"Bring US$, for town and Visa for extra meals, etc at hotel. Best hotel in town, but only stay for 2 nights."
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john s wrote a tip Jul 2023
2 contributions1 helpful vote
5.0 of 5 bubbles
"If you want the best sunset view in Trinidad stay in the Superior Deluxe room with the large terrace. The view is incredible."
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Not the right property for you?
There are more places to choose from in the Trinidad area.
PRICE RANGE
R 2,101 - R 5,045 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaSancti Spiritus ProvinceTrinidad
NUMBER OF ROOMS
52
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MYSTIQUE TRINIDAD LA POPA BY ROYALTON - Hotel Reviews & Price Comparison (Cuba)

Frequently Asked Questions about Mystique Trinidad La Popa by Royalton
Which popular attractions are close to Mystique Trinidad La Popa by Royalton?
Nearby attractions include Plaza Mayor (0.4 km), Casa de la Música (0.3 km), and Convento de San Francisco de Asis (0.4 km).
What are some of the property amenities at Mystique Trinidad La Popa by Royalton?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Mystique Trinidad La Popa by Royalton?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mystique Trinidad La Popa by Royalton?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mystique Trinidad La Popa by Royalton?
Yes, free parking is available to guests.
What are some restaurants close to Mystique Trinidad La Popa by Royalton?
Conveniently located restaurants include Ambientes At Rintintin Restaurant, Bistro Trinidad, and Il Trionfo Restaurant.
Are there opportunities to exercise at Mystique Trinidad La Popa by Royalton?
Yes, guests have access to an outdoor pool during their stay.
Are any cleaning services offered at Mystique Trinidad La Popa by Royalton?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mystique Trinidad La Popa by Royalton?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.
Are there any historical sites close to Mystique Trinidad La Popa by Royalton?
Many travellers enjoy visiting Iglesia De La Santisima (0.4 km).
Does Mystique Trinidad La Popa by Royalton have any great views?
Yes, guests often enjoy the city view available here.
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