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Vienna House Andel's Cracow

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ul. Pawia 3, Krakow 31-154 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (996)
Room & Suite (621)
Dining (123)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Vienna House Andel's Cracow
Updated 21/07/15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 314 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
The 4-star hotel Vienna House Andel's Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Kids stay free
Indoor play area for children
Airport transportation
Parking
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Safe
Bottled water
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
City View
Languages Spoken
English, Polish
2148Reviews45Q+A100Room tips
Traveller rating
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Popular mentions
nikkigatesy wrote a review Nov 2021
Liverpool, United Kingdom50 contributions37 helpful votes
I’ve visited this hotel twice before and booked though booking.com. I then booked for March 2021 direct. I wasn’t told that when you book direct it’s none refundable. My trip has been postponed several times and now the hotel won’t refund me my £400 I highly recommend travellers check the small print before you book during these Covid times
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Date of stay: March 2021Trip type: Travelled as a couple
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Rebecca H wrote a review Oct 2021
London, United Kingdom5 contributions1 helpful vote
Had a great stay at this hotel. All the staff were really friendly and helpful. It’s in a great location and so close to the train station. The room was clean and spacious, the bathroom also. So much was provided in the room, including a hairdryer, iron and ironing board and toiletries. There was even a coffee machine, plus a kettle. Lovely hotel, would highly recommend. Breakfast was good too and ran for a few hours so it wasn’t busy.
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: It’s very close to the train station so would recommend just getting the train to and from the...
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Response from Tomasz Piórkowski, General Manager at Vienna House Andel's Cracow
Responded 4 weeks ago
Dear Rebecca, What an excellent review! I am simply proud with my team for the great job they all did to make you feel well in Cracow. I am very grateful for all your comments. I am almost sure your detailed feedback of so many features of the stay will encourage even more Guests to choose Vienna House. What can I say besides "thank you very much"? Me and my team will continue in our efforts to be the best hosts in Cracow and to provide a unique experience for all our Guests. Please do not forget to recommend us to your Family and Friends. I hope that you will have another opportunity to return with them to Vienna House. We will be waiting for you. Best regards, Tomasz Piórkowski General Manager
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Simon D wrote a review Oct 2021
Amble, United Kingdom8 contributions4 helpful votes
This is a very good hotel and one I would recommend for a business trip to Kraków. Firstly, the staff are very polite an efficient. The rooms are very modern and spacious, especially the modern bathrooms. The breakfast choice is very good and the setting is nice. Finally, the location is very good to access Krakow old town as well as the business districts.
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Date of stay: October 2021Trip type: Travelled on business
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Response from Tomasz Piórkowski, General Manager at Vienna House Andel's Cracow
Responded 4 weeks ago
Dear Simon, We are glad you have spent with us such a good time. Impatiently looking forward to your return visit in the future. We much appreciate your highest rate and will be happy to greet you here again soon. Kind regards from the beautiful city of Kraków, Tomasz Piórkowski General Manager
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Sperson5 wrote a review Sep 2021
Louisville, Kentucky12 contributions3 helpful votes
The Vienna House is an excellent hotel in a wonderful location with a terrific staff. This was the second time I stayed at this hotel and was once again very pleased. The location is a very short walk from Old Town and right next to a very large mall that connects to the train station. The room was a nice size with a modern bathroom. I had a problem with the elevator ( my fault not the elevator's) and the desk clerk gladly came over to assist me. Without making me look the fool that I was. All in all I would strongly recommend this fine hotel.
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Date of stay: August 2021
1 Helpful vote
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Response from Tomasz Piórkowski, General Manager at Vienna House Andel's Cracow
Responded 11 Sep 2021
Dear Guest, Thank you very much for your kind review and feedback on our hotel. All of us here are happy we made your stay full of joy. This is what we stand for. We hope to see you again at our hotel. With kind regards, Tomasz Piórkowski General Manager
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Yan Piatnitski wrote a review Aug 2021
1 contribution1 helpful vote
1st my hotel in Cracow and it was astonishing. The staff is friendly and polite. Great rooms with all modern furnishings had comfortable.Also liked bathroom. Perfectly located to Stary Rynek and all pubs. Outstanding service!
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Date of stay: August 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Tomasz Piórkowski, General Manager at Vienna House Andel's Cracow
Responded 11 Sep 2021
Dear Gust, Thank you very much for your kind review and feedback on our hotel. All of us here are happy we made your stay full of joy. This is what we stand for. We hope to see you again at our hotel. With kind regards, Tomasz Piórkowski General Manager
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PRICE RANGE
US$98 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
andels hotel krakow, andels krakow
FORMERLY KNOWN AS
Andel's Hotel Cracow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto / Kleparz
NUMBER OF ROOMS
159
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Frequently Asked Questions about Vienna House Andel's Cracow
Which popular attractions are close to Vienna House Andel's Cracow?
Nearby attractions include Womai (0.5 km), Cafe Philo (0.4 km), and HistoryLand (0.1 km).
What are some of the property amenities at Vienna House Andel's Cracow?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Vienna House Andel's Cracow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Vienna House Andel's Cracow?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Vienna House Andel's Cracow?
Yes, parking is available to guests.
What are some restaurants close to Vienna House Andel's Cracow?
Conveniently located restaurants include Bistro Bene by Tomasz Lesniak, Lodziarnia Donizetti, and Chimney Cake Bakery.
Are there opportunities to exercise at Vienna House Andel's Cracow?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Vienna House Andel's Cracow have airport transportation?
Yes, Vienna House Andel's Cracow offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vienna House Andel's Cracow?
Yes, dry cleaning and laundry service are offered to guests.
Does Vienna House Andel's Cracow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.