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Bachleda Luxury Hotel Krakow Mgallery by Sofitel

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Plac Kossaka 6, Krakow 31-106 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (169)
Dining (78)
Room & Suite (18)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/07/01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/07/01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 315 hotels in Krakow
Location
Cleanliness
Service
Value
Travellers' Choice
The Bachleda Luxury Hotel Krakow MGallery by Sofitel is one of the most luxurious locations on the map of Krakow - it is situated just a few minutes’ walk from the Main Market Square. Housed in a historic building from the 19th century, at Juliusz Kossak 6 square, the hotel is located in immediate proximity to the Wawel Royal Castle.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Airport transportation
Conference facilities
Street parking
Internet
Indoor pool
Pool / beach towels
Heated pool
Plunge pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun terrace
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Bath / shower
Bathrobes
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Russian, Polish
150Reviews7Q+A10Room tips
Traveller rating
  • 127
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  • 5
  • 1
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Popular mentions
Ptolliss wrote a review Dec 2021
30 contributions23 helpful votes
+1
Staying at the Bachleda Lukury Hotel and I can’t say enough good words about this place. Beautifully decorated on our arrival and looked stunning. Met outside by a member of staff who helped us with photos then carried our cases in and we were welcomed with a glass of bubbly each. Our son had a deluxe double and my wife and I had a junior suite. Absolutely no complaints whatsoever. Beds were massive lol, and extremely comfortable. The rooms were clean and tidy and the bathroom had all you could wish for for a short stay. Perfectly placed for walks around the old town Jewish quarter and new town. We needed to get tests sorted for travelling back to uk and the staff found out all we need to do, directed us and it went very smoothly. We went to Auschwitz for the day and it was an early start. The breakfast they supplied the three of us was lovely and more than enough to help us through the day. Seriously good hotel and fantastic friendly staff. There maybe some people who complain about this place but they more than likely have another agenda. Nothing was too much trouble at all - so thank you and if we come back one day I would love to come back here!
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Date of stay: December 2021Trip type: Travelled with family
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LaLola1973 wrote a review Dec 2021
Västerås, Sweden61 contributions23 helpful votes
Absolutely nothing at all to complain about! The hotel is spotless and so is all of the staff to. Never stayed in an hotel with such serviceminded staff, every single one of them did their best to make our stay as nice as possible! We hade two rooms , me and my husband arrived on Thursday and my daughter and her fiance arrived on Friday. We all used the transfer service back and forth from the airport, it worked very well. Nice cars and the drivers was very polite. The room's are big and bright, the bed is soft, the roomservice is quick. Also took some drinks in the lounge which was delicious and the atmosphere is cosy after a few hours out in the cold strolling around in the beautiful city of Krakow. The breakfast is great and fresh, coffee is good and the service is excellent. The SPA area is fantastic, so beautiful and relaxing. Perfect after hour's of walking around at the Christmas Market. I have stayed in many hotels and this is absolutely on of the top ten's Planning to return in the end of may and of course this hotel will be the chosen one again! // Carola Hagafors, Sweden
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Date of stay: December 2021
Rooms
Service
Sleep Quality
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Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Krakow Mgallery by Sofitel
Responded 4 weeks ago
Dear Carola, thank you for taking time to share your thoughts with us! We are thrilled to read your review. Guests planning their next visit at BLH is the best possible compliment for us. Please be sure I will share your kind words with our team, as they are those who make our atmosphere so unique. Kind regards, Krzysztof Sowa, General Manager
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Geoff wrote a review Dec 2021
14 contributions16 helpful votes
This is a strange review because despite planning 3 times over the last 2 years to visit Krakow and stay at the Bachleda hotel I still have not been able to actually visit because last minute Covid restrictions have prevented our trip on each occasion. Despite what I am sure have been really difficult circumstances, the hotel staff have been incredibly quick, helpful and understanding in responding to our messages throughout this saga, allowing us to reschedule what was originally a non refundable booking, rebooking the various trips we had planned via them and finally, when our trip had to be postponed again this week, providing us with a full refund. We will definitely be visiting Krakow at some point when we can travel again and I am really looking forward to staying at this hotel if it is as good as the staff are at supporting their customers.
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Date of stay: December 2021
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Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Krakow Mgallery by Sofitel
Responded 4 weeks ago
Thank you! We hope we could finally welcome you at our hotel! greetings form royal Krakow, Krzysztof Sowa, General Manager
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ChrisWayland wrote a review Nov 2021
Palm Beach Gardens, Florida11 contributions10 helpful votes
This is an amazing hotel in every way. Don't be discouraged by the recent negative review. I think that person was miffed about not getting their price adjusted before arrival. I'm guessing they booked a non-refundable non-changeable rate. I also noticed this lower rate when booking but I opted to pay a higher flexible rate in case my plans changed. Seems that his attitude towards the hotel was affected by the rate issue. I dined in the restaurant three times and service was impeccable each time (special thanks to Tomasz!). Food quality and presentation was also excellent. The duck was the best I've ever had. My only slight complaint is slightly cold eggs Benedict. Everything else 10 out of 10. The bar is small, yes. This is a small hotel and I don't expect an large bar. I expect a small/cozy/intimate one. This is exactly what they offer. There's an adjacent lounge with lots of seating. Both the bar and lounge are stunningly beautiful. I found the prices commensurate with the quality. Maybe high compared with a local watering hole but average or possibly low considering you are at the most high-end hotel in the city. I agree with a previous reviewer that the rooms with no regular windows but only skylights should be avoided if possible. While the room was beautiful, spotlessly clean and luxurious I would prefer to see out a regular window. I would however stay in this room type again if it was all that was available, since even though it's not my top choice I did book the lowest priced room and feel I received excellent value for the stay. Service throughout the hotel was very professional and polished yet still friendly and welcoming.
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Date of stay: October 2021
Rooms
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Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Krakow Mgallery by Sofitel
Responded 4 weeks ago
We are thrilled to read your very positive review on Tripadvisor about our hotel and would like to sincerely thank you. Thank you also for your kind compliments and acknowledging our efforts to ensure us that your stay with us exceed your expectations. We would especially thank you for appreciating our Gavi Restaurant and Opus Lounge Bar. Providing the highest quality of services in every are is crucial for us. We have had a great time sharing our royal place with you during your stay. Best regards, General Manager Krzysztof Sowa
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Robert I wrote a review Nov 2021
Riga, Latvia53 contributions30 helpful votes
Excellent hotel, one if the best butique hotels i visited. Design is great, rooms are clean, service is great. We tried all facilities offered - bar is fantastic, restaurant is good with attentive service, spa area and gym are small but definately big enough for the number of rooms in the hotel. Bed was very comfortable, as well as pillows. We had a great stay!
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Marta Palmąka, Marketing at Bachleda Luxury Hotel Krakow Mgallery by Sofitel
Responded 4 weeks ago
Thank you for your wonderful feedback. We are pleased to read that you enjoyed your stay. In behalf of our team we would like to thank you for complimenting our interior design, Gavi Restaurant and Opus Lounge Bar but the most of all, our helpful service. We really appreciate your recommendation. Best Regards, Krzysztof Sowa, General Manager
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PRICE RANGE
US$177 - US$295 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
64
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Frequently Asked Questions about Bachleda Luxury Hotel Krakow Mgallery by Sofitel
Which popular attractions are close to Bachleda Luxury Hotel Krakow Mgallery by Sofitel?
Nearby attractions include Quiz Game (0.1 km), Stained Glass Museum (Muzeum Witrazu) (0.3 km), and Krakil — Museum of illusions (0.4 km).
What are some of the property amenities at Bachleda Luxury Hotel Krakow Mgallery by Sofitel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Bachleda Luxury Hotel Krakow Mgallery by Sofitel?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Bachleda Luxury Hotel Krakow Mgallery by Sofitel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bachleda Luxury Hotel Krakow Mgallery by Sofitel?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Bachleda Luxury Hotel Krakow Mgallery by Sofitel?
Conveniently located restaurants include Tandoori Flame (Taste Of Tradition), The Himalayan Treasure, Flavor of Asia, and kawa - Zwierzyniecka.
Are there opportunities to exercise at Bachleda Luxury Hotel Krakow Mgallery by Sofitel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Bachleda Luxury Hotel Krakow Mgallery by Sofitel have airport transportation?
Yes, Bachleda Luxury Hotel Krakow Mgallery by Sofitel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Bachleda Luxury Hotel Krakow Mgallery by Sofitel located near the city centre?
Yes, it is 0.5 km away from the centre of Krakow.
Are any cleaning services offered at Bachleda Luxury Hotel Krakow Mgallery by Sofitel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Bachleda Luxury Hotel Krakow Mgallery by Sofitel?
The staff speaks multiple languages, including English, Russian, and Polish.