Hierapark Thermal & Spa Hotel Deluxe

Hierapark Thermal & Spa Hotel Deluxe

127 Kızılseki Sok No:15, Karahayit 20260 Türkiye
Traveller (310)
Room & Suite (49)
Pool & Beach (40)

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About

4.0
#5 of 20 hotels in Karahayit
4.3 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
The name of Hierapark II during the time of Pergamon II. The wife of Telephos, the legendary founder of Bergama, founded by Eumenes in the early 2nd century BC, is from the Amazon queen Hiera. Hiera also means sacred. Our hotel, which started operating in 2017, is still experiencing the excitement of welcoming its first guests. It was founded to promote the natural beauties of Pamukkale and to provide the therapeutic effect of thermal waters, which is an important area of ​​health tourism. Cultural tours are held for our guests who are interested in regional history as well as relaxation. Our facility is 5 km from the Pamukkale Travertenes, which is situated on the UNESCO World Heritage List. It is 5 km from Hierapolis Ancient City and 14 km from Laodikeia Antique City. There is a thermal pool, outdoor pool, indoor pool, children's pool and aquapark for children. All of our rooms are equipped with ICD screen satellite TV, bathroom with bathtub, balko air conditioner, private safe box, telephones and telephone. The Internet, which is very important in daytime communication, has been offered free of charge in all rooms and wireless in all areas of our facility at 50mb. Private parking is free. Hierapark Thermal & Spa Hotel is waiting for you for an unforgettable holiday and a healthy life.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Car hire
Conference facilities
Banquet room
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Spa
Hammam
Hot spring bath
Massage
Baggage storage
Concierge
Currency exchange
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Great View
Trendy
Languages Spoken
Turkish

Location

127 Kızılseki Sok No:15, Karahayit 20260 Türkiye
Name/address in local language
294Reviews6Q+A12Room tips
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Detailed Reviews
Sloan Peterson wrote a review Nov 2020
London, United Kingdom
3.0 of 5 bubbles
This hotel was part of my tour package.
I was fortunate enough to be able to check in early since I took the overnight bus from Cappa and arrived around 6 am. The front desk clerk was helpful with my luggage and any information I needed.

It is very dark in the hallways as if there is no electricity at least at the hallway where my room was.

The room was pretty generic, the bathroom could use some updating as there is mould and water stains.

I guess the city does not have public tranportation so this is the closest thing to it. There are jitney buses to town which is to the left of the hotel, youll see a brown small building and a few white shuttlebuses that cost 4 TL to the main town of Pamukale. Mind you they don't speak much English so use Google translate. They go through town picking up everybody else so it takes about maybe 30 minutes before you get to your destination.

but as for this hotel I would probably choose something closer to town without these bathroom issues. but I like the TV mirror combination.
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Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuğçe Arısoy Meral, Satış at Hierapark Thermal & Spa Hotel Deluxe
Responded 13 Nov 2021
Hello, First of all, thank you very much for choosing our hotel. Also thanks for your comment. We are very sorry that you did not leave our hotel happy. We are very sorry for that. Necessary improvements will be made. We hope to see you again soon. Hierapark Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noushina wrote a review Jan 2023
Ladysmith, South Africa
+1
3.0 of 5 bubbles
Pros: The hotel building is modern.
Room sizes are good.
All the rooms have a double and single bed.
Thermal pools are great. 24-hour stay only

Cons: You allowed one towel a day
You allowed one bath rope a day for the pools
You allow one water at dinner
You allowed tea or coffee only at tea time
Let's not forget the racist restaurant staff who decides who he wants to assist.
Reception checks us in and then calls to say there is a mistake on the reservation. Once, I showed her my voucher. She says the mistake was on their side. After a long drive, it was a bother to have had to go back down and sort out check in.
The food was awful... it was limited, and you are not allowed to bring in any food from outside. The Internet is super slow.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hierapark sales, Satış at Hierapark Thermal & Spa Hotel Deluxe
Responded 21 Jan 2023
Hello Dear Guest, First of all, thank you very much for choosing our hotel. Also, thank you for taking the time to share your thoughts with us. Necessary arrangements will definitely be made on the issues that you think we are missing. See you again. Hierapark Hotel Deluxe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David S wrote a review Aug 2023
Greater Adelaide, Australia
3.0 of 5 bubbles
It’s a 4 star hotel, but of local standard, not and international standard.

If you are a resident of Turkey and taking your family on a holiday to the area, this will likely be a welcome and pleasant venue, however for guests from overseas Western Countries – avoid if possible.

First, it’s in the back blocks away from any action (think a building dumped amongst isolated countryside) and everything is slightly off, from the construction quality to the food – nothing is quite right (although not terrible either).

The rooms are spacious and clean, whilst the bathroom tapware (especially showerhead) looks like its about 10 years overdue for replacement – most likely because they have used locally manufactured accessories that are not durably designed.

We struggled to get a table for dinner because the waiter did not speak English (which is fair enough, we are in their country and we do not speak Turkish), but he did not go to seek out assistance for us either, just huffed and walked off leaving us stranded.

This hotel was booked for us through the travel agent as part of package because we were visiting Pamukkale the following day, in hindsight we would have been better of to stay elsewhere and travel.
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Date of stay: July 2023
3.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hierapark sales, Satış at Hierapark Thermal & Spa Hotel Deluxe
Responded 04 Aug 2023
Hello Dear Guest, First of all, thank you for choosing our hotel. Thank you for taking the time to share your valuable thoughts with us. Our hotel is a five-star facility and the only deluxe hotel in the region. However, necessary arrangements will be made on the issues that you think we are missing. See you again. Hierapark Hotel Management
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Marium adeel wrote a review Nov 2020
2.0 of 5 bubbles
Still at the hotel and it’s the most terrible hotel I have ever visited in all my years of travelling. Booked 4 suites as we were a big family and had luggage of 30 pcs. After a long and tiresome travel when arrived at the hote we get to know that no bell boy for the luggage. Getting all the 30 pcs was one hell of a job. After entering the room we get to know that the a.c was not working, the phone cable is loose and just to complain about someone we have to go all the way to the reception.

The water was charged, when requested for an extra pillow that will also be charged, if u loose your room key don’t worry they will charge 20TL extra.

Will never recommend it to anyone.

For the bell boy they had an excuse for covid but in the spa there was no social distancing. So it means u won’t get the virus through the massage but surely will get it if a bell boy touches ur luggage. WELL DONE HiERAPARk!!!!!
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuğçe Arısoy Meral, Satış at Hierapark Thermal & Spa Hotel Deluxe
Responded 13 Nov 2021
Hello Marium, First of all, thank you very much for choosing our hotel. Also thanks for your comment. We are very sorry that you did not leave our hotel happy. We are very sorry for that. Necessary improvements will be made. We hope to see you again soon. Hierapark Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pedro A wrote a review Oct 2021
Lisbon, Portugal
2.0 of 5 bubbles
Starting with the positives, the hotel building is modern and nice, and the outside thermal pool is great. But the food is terrible. At dinner they have a buffet but meat (any kind) or fish is pratically inexistent. You have to wait forever for the waiter. The salads and deserts are not good either. At breakfast, the milk with coffee is awful, full of water. There is no fruit nor scrambled eggs. The bread is not fresh. Possibly one of the worst breakfasts I had. It’s not enough to have a good looking hotel, you have to provide a good service to the guests!
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuğçe Arısoy Meral, Satış at Hierapark Thermal & Spa Hotel Deluxe
Responded 13 Nov 2021
Hello Pedro, First of all, thank you very much for choosing our hotel. Also, thank you for taking the time to comment. Your comments are very valuable to us and will definitely be taken into account in our hotel, where we aim to continuously raise our quality standards. Necessary arrangements will be made. See you again soon. Hierapark Hotel Management
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Karen B wrote a review Aug 2022
Yorkshire Dales National Park, United Kingdom
3.0 of 5 bubbles
Booked for family Room booked for 5 of us extremely cramped. No additional cups pillows towels issued. Even after continually asking!

Facilities good having slides and Thermal pool. Fridge in apartment Didn't keep anything cool.

Great central location only 5 mins walk into main town near Bazaar. Good parking on site

Fabulous choice of breakfast foods although grandson fussy,

lovely room but really small for family but nice views as balcony overlooking pool.

Expensive menu for eating in hotel if not all inclusive 200 lira for burger chips and drink (£10) which made this a much added expense!!! Better to go out locally! Same food 60 lira £2.70.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hierapark sales, Satış at Hierapark Thermal & Spa Hotel Deluxe
Responded 20 Aug 2022
Dear Guest, First of all, thank you very much for choosing our hotel. Also, thank you for taking the time to share your thoughts with us. Your comment is very valuable to us. See you again soon. Hierapark Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Samiha T wrote a review Jan 2023
Istanbul, Türkiye
2.0 of 5 bubbles
Pools are excellent however I have experienced better service than this, I have not recieved anything i have asked for. I find very concerning that the reception does not have access to call other facilities i.e. spa or housekeeping ect. When I asked for towels they said i must get it myself. The breakfast and dinner here was very underwhelming as there are 4 dishes and desserts which was not satisfying at all. Wifi is also terrible. The waiters serve who they would like too and I overall would not recommend this hotel.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: If you do want to experience the wonderful hot springs I suggest doing a day trip as it is not...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hierapark sales, Satış at Hierapark Thermal & Spa Hotel Deluxe
Responded 21 Jan 2023
Hello Dear Guest, First of all, thank you very much for choosing our hotel. Also, thank you for taking the time to share your thoughts with us. Necessary arrangements will definitely be made on the issues that you think we are missing. See you again. Hierapark Hotel Deluxe
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ika C wrote a review Jan 2023
Jakarta, Indonesia
3.0 of 5 bubbles
my room got only 1 body towel , while I came with my teenage daughter . call to ask the additional towel to receptionist at 7.40 pm and he promised to send it asap. call again at 8.44 pm and receptionist promised to send the towel within 10 minutes, and nothing happened.

amenities on the bathroom was only small soap. no tooth brush , shower cap , etc.

live music ran until 11 pm, while actually I want to sleep early as I arrived from Cappadocia . the sound was so loud that I could not sleep until the live music ended. for info, my room was 2102 which was unfortunately close to the bar

the heated pool was only a bit warm, not hot

most of the staff didn't speak english well

food taste and varieties need to be improved

room with valley view was actually facing the parking space , and my room located even lower than parking space .
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Date of stay: January 2023Trip type: Travelled with friends
Room Tip: ask room that facing pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hierapark sales, Satış at Hierapark Thermal & Spa Hotel Deluxe
Responded 21 Jan 2023
Hello Dear Guest, First of all, thank you very much for choosing our hotel. Also, thank you for taking the time to share your thoughts with us. Necessary arrangements will definitely be made on the issues that you think we are missing. See you again. Hierapark Hotel Deluxe
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard E wrote a review Nov 2023
Alexandria, United Kingdom
4.0 of 5 bubbles
Stayed just one night as part of our RSD tour. My room was huge, more like an apartment. Large corner balcony, free safe, comfortable bed, but very dim lighting.
Evening meal was OK, reasonable choice. The restaurant was opened early for our early start in the morning, very disappointed to find that food from the previous day was provided, how else could you describe less than half full trays, not even very warm, when you are amongst the first to eat?
The hotel has a small outside thermal pool, and an indoor one with other facilities, but I never tried them. There was entertainment, a singer, most of it was Turkish, and with a lot of Turkish guests it was quite lively. Drink prices wre reasonable.
Despite my breakfast issues, not a bad experience.
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Date of stay: November 2023
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stella wrote a review Oct 2021
Stockholm, Sweden
5.0 of 5 bubbles
Stayed one night as part of a tour. The room are nice and spacious and my room even had a bathtub, which is my favourite. I had a nice balcony overviewing the outside spa and the swimming pool. In the evening they played music and there were people dancing, it felt so normal, it was really nice. Unfortunately the wifi is really slow, everywhere not just in the room.
Dinner and breakfast very pretty good, with lots of food.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tuğçe Arısoy Meral, Satış at Hierapark Thermal & Spa Hotel Deluxe
Responded 13 Nov 2021
Hello, First of all, thank you very much for choosing our hotel. Thanks also for your nice comment. We will definitely work on the issues that we need to improve. We look forward to seeing you again as soon as possible. Hierapark Hotel Management
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelDiaries_Pulkit asked a question Aug 2018
1,480 contribution204 helpful votes
What is the check in time at this hotel?
Answer from Yellowgreyhound
Fethiye, Türkiye81 contributions27 helpful votes
İ believe it is 2pm
Answer from Serpil Y
14 contributions2 helpful votes
Bize sorulmadı ama bizim aile olduğumuz kimliklerimizden belli olduğu için olabilir ama net bir bilgiye sahip değilim
İLHAN K asked a question Oct 2017
Izmir, Türkiye4 contributions5 helpful votes
6 yaşında çocuk havuzlara girebliyormu
Answer from ibrahim Ozdemir
kapalı yüzme ve termal havuzun derinliği 1.30 mt.dir.
Turkishtraveller wrote a tip Jun 2024
Florida70 contributions72 helpful votes
2.0 of 5 bubbles
"Good employees, good location and view. Only issue seems like hotel need updates and control the pest issue and better their buffet."
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John A wrote a tip Jan 2024
Sydney, Australia114 contributions65 helpful votes
2.0 of 5 bubbles
"Eat elsewhere if you can !!!"
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Ravi V wrote a tip Sept 2023
5 contributions
5.0 of 5 bubbles
"Hierapark is a must"
Read full review
Samiha T wrote a tip Jan 2023
Istanbul, Türkiye7 contributions3 helpful votes
2.0 of 5 bubbles
"If you do want to experience the wonderful hot springs I suggest doing a day trip as it is not worth spending money to stay here. The bathrooms in the lobby are very dirty."
Read full review
Ika C wrote a tip Jan 2023
Jakarta, Indonesia1,048 contribution186 helpful votes
3.0 of 5 bubbles
"ask room that facing pool"
Read full review
Not the right property for you?
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PRICE RANGE
R 2,176 - R 2,955 (Based on Average Rates for a Standard Room)
LOCATION
TürkiyeDenizli ProvinceKarahayit
NUMBER OF ROOMS
104
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HIERAPARK THERMAL & SPA HOTEL DELUXE - UPDATED 2024 Reviews & Price Comparison (Karahayit, Türkiye) - Tripadvisor

Frequently Asked Questions about Hierapark Thermal & Spa Hotel Deluxe
Which popular attractions are close to Hierapark Thermal & Spa Hotel Deluxe?
Nearby attractions include Halıcı Ahmet Urkay Arkeoloji ve Etnografya Muzesi (0.5 km).
What are some of the property amenities at Hierapark Thermal & Spa Hotel Deluxe?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hierapark Thermal & Spa Hotel Deluxe?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Hierapark Thermal & Spa Hotel Deluxe?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hierapark Thermal & Spa Hotel Deluxe?
Yes, free parking is available to guests.
What are some restaurants close to Hierapark Thermal & Spa Hotel Deluxe?
Conveniently located restaurants include Kaya Grill House, Kahyaoğlu Pide, and Bezmi Alem Cafe Bistro.
Are there opportunities to exercise at Hierapark Thermal & Spa Hotel Deluxe?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hierapark Thermal & Spa Hotel Deluxe located near the city centre?
Yes, it is 0.8 km away from the centre of Karahayit.
Are any cleaning services offered at Hierapark Thermal & Spa Hotel Deluxe?
Yes, dry cleaning and laundry service are offered to guests.
Does Hierapark Thermal & Spa Hotel Deluxe offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hierapark Thermal & Spa Hotel Deluxe?
Many travellers enjoy visiting Hierapolis & Pamukkale (4.2 km).
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