One of the best hotels we have stayed at. The rooms are clean, the bed is comfy, the staff are extremely friendly and helpful. The restaurant is big , airy and looks onto the river. The food is delicious, well presented and the portion size is great. Do leave a little room in your tummy for dessert. If you like adventure, free kayaks available and I lovely walk on the grounds
Quite simply one of the coolest places I've ever stayed. Amazing atmosphere and very helpful staff. The Ranchitan rooms are just unique situates in the piers with the open plan and view of the river from all angles.
A little piece of paradise at Rio Dulce. This place is wonderful. The food is amazing, staff is very friendly and it offers transfer to the nearby harbour. Definitely worth a stay when visiting the area. :-)
We have been here three times and have had the best experience every time. Jeff the current manager is a legend and the most attentive barefooted reasturant manager you've ever met. Just go! Great food, great music, great drinks!
We stayed at Tortugal for 3 days to visit from our home base in Belize. We were very happy with the accomodations. The resort has activities, but we went to El Castillo and Finca Paraiso. Jeff was Very helpful and knowledgeable. The food was very nice - Try the tapado, the robalo, the shrimp, and the other, snapper-lik fish. Avoid the town. Crowds, traffic, noise, .... But Tortugal provides enough so you do not need to go there.
We stayed here as part of a tour group and the setting on the river is lovely with a nice central bar and restaurant area and access to the river for swimming and boating. We were lucky enough to be allocated one of the larger lodges in the woodland setting with a big veranda, hammock loungers and tables and chairs and view of the river and a large super king sized bed which was very comfortable. The shower wasn't always hot and the room is in need of some maintenance and refurbishment but this to some extent added to its charm. A fridge would be a welcome addition to all rooms as some did have them and there was room for one in our lodge. However if you are thinking of booking do confirm which lodge you are being allocated as a couple of the rooms have no outside seating area and are near the main restaurant and bathrooms and really weren't very nice at all, presume these are cheaper. We ate breakfast and dinner here and the food was good with good choice of dishes. The female staff could smile occasionally although the male staff were friendly and attentive. If you want a few days of chill in a beautiful location I can recommend this hotel.…
Tortugal is the opposite of a corporate-style lodging. It absolutely has its own vibe, which combines the natural world, boating folk and a slower-paced way of life. A cluster of comfortable cabins in the woods, with an inviting central area which doubles as a (covered) outdoor dining area and hang-out with books, games, etc. They give excellent directions for how to arrange transport on arrival, and everything worked really easily. The staff was wonderful. Only a few have solid English, but everyone is eager to help, and patient. Be aware that there's not an overabundance of things "to do" at the site. One can go off-site on boat trips -- we took the collectivo to Livingston and enjoyed that day a lot -- and take out kayaks, and jump off the floating platform for a quick swim, but it's more about hanging out at Tortugal, petting the cats, watching the ducks, walking in the mangrove and eating the delicious food (loved the salads, particularly.) You feel yourself slowing down and unwinding. However, we did have one big problem there and it was that throughout our stay there was a large, international, group. They basically took over the swimming platform for the whole time, so that eliminated one of the main on-site activities - and we love to swim. But, far worse, is that they had a drinking binge, for hours on end, on our second night, felt like an out of control frat part party, with an incredible amount of noise, shouting, bellowing, etc., going on for hours, despite the bar closing at 9pm. There was a total disregard by the partying people of the fact that there were other guests at the hotel. It lasted until midnight - and absolutely ruined the quiet atmosphere -- and sleep and left us angry. While this wasn't Tortugal's fault, per se, we did wonder why there was no evident protocol for a Tortugal staff member to get them to stop. The next morrning we heard that at least one guest had complained (we didn't venture anywhere near the group). The atmosphere in general is convivial, but the opposite of this kind of behavior, so hopefully we just ran into some bad luck, as it definitely took away from our Tortugal experience, but I do hope that they come up with a strategy to handle any similar situations, because it's so against the spirit of the place itself. On our last morning, the ever-helpful staff arranged not only for an easy transfer to another hotel on the lake (Tortugal was full so we split our time between it and Banana Palms) and even fulfilled an odd request: we asked if we could purchase a bottle of the hot sauce they served. Done! And with a smile from (didn't get his name), the tall, very friendly and helpful — as everyone was — young man at the reception desk.…
We availed of the free kayak and walked to town and the nearby Castillo. We swam out to the diving platform in the river and the staff arranged a blanche to take us to livingston. The room was very comfortable for lodge/cabin style accommodation. The staff had limited English and we have virtually no spanish but they were more than willing to help even if we had to use google translate. The food was pretty good. I would recommend it to anyone who enjoys the outdoors.
Tortugal has been an amazing experience. We've spent two nights here and i'm not sure if I can ever remember feeling so relaxed! To wake every morning to the sounds of exotic birds and go asleep every night to the sounds of the forest is absolutely wonderful. As if that weren't enough, dining each morning and evening on the rio, fabulous food albiet a slightly limited menu served by wonderful super friendly and warm staff has made this an incredible stay. We love this place and will leave it today knowing our next accomadation on our journey will struggle to deliver for us as Tortugal has. For would be guests, the bar and restaurant is closed by 9 p.m. This suited us entirely, but may not suit everyone.
My family and I arrived at the lodge after a long trip from the cayes in Belize. They offered onsite docking, a delicious menu and were beyond hospitable. Due to some issues with our boat and rainy weather conditions, we had to extend our stay twice and Zonia and Herbert catered to us with ease! Leo and Rudy introduced us to amazing people who assisted us in boat repairs and possible boats available for purchase. The kitchen and crew Isadura, Marta, Blanca, Joel & Lilian providing not only amazing meals and much needed cold beverages, but kept the grounds and the rooms delightful. The ducks and the cats onsite were a natural entertainment for my 2-year old son:-) The owner Ms. Daphney, is an interesting and worldly woman. Her heart is evident in every aspect of the property! I can guarantee that this was the first of many future trips to such a special place (perhaps the next time we will not go in our boat...lol)! Thank you to each of you for making our trip so special!…