Monverde Wine Experience Hotel

Monverde Wine Experience Hotel

Quinta de Sanguinhedo, Teloes 4600-761 Portugal
Traveller (1150)
Room & Suite (115)
Patio do Arinto Restaurant
Dining (96)
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About

4.5
#1 of 1 hotels in Teloes
4.5 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Finding an ideal romantic hotel in Amarante does not have to be difficult. Welcome to Monverde - Wine Experience Hotel, a nice option for travelers like you. The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. Monverde - Wine Experience Hotel features room service and a concierge. In addition, as a valued Monverde - Wine Experience Hotel guest, you can enjoy a pool and breakfast that are available on-site. Guests arriving by vehicle have access to free parking. When you’re feeling hungry, be sure to check out Padaria Pastelaria Arca D'agua, which is a French restaurant that is popular with locals and out-of-towners alike. Best of all, Monverde - Wine Experience Hotel makes it easy to experience some great Amarante attractions like Parque Florestal de Amarante, which is a popular park. Monverde - Wine Experience Hotel puts the best of Amarante at your fingertips, making your stay both relaxing and enjoyable. The Monverde Wine Experience Hotel, a place of undeniable beauty wine, is committed to acting in full respect for nature and dispose of the EU Ecolabel label, reflecting the concern for environmental and energy problems, and claims solidarity and responsibility towards future generations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Electric vehicle charging station
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, Portuguese
621Reviews11Q+A38Room tips
Traveller rating
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Detailed Reviews
Karin stockholm wrote a review Sept 2021
Sweden
4.0 of 5 bubbles
A wonderful hotel in the vineyard with exquisite design. The rooms are nestled among the grapes and the nature feels always present. The hotel facilities are top and the staff very friendly. Had a very nice wine tasting guided by Daniela.
Can just agree with all previous reviews that praise the hotel but have some points that I want to highlight.
The restaurant served very good food and the staff was very friendly but the service was at times painfully slow. Mostly due to the hierarchic system among the serving staff. Only one person could sign and check the bill, only one could bring the pepper and salt. One evening we sat waiting in the lounge area to be seated watching the half empty restaurant. And around us we had five (!) waiters but none of them were able/allowed to show us a table. Make the restaurantorganisation more effective and you have a gem as a restaurant. And as mentioned the waiters are very friendly.

Finally an advice for female travellers ; Some of the hotel rooms are quite far away from the main building and the paths you walk to get there are cobble stoned so flat shoes are recommended.

Truly enjoyed our stay especially as it was harvest season
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Date of stay: September 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded 16 Oct 2021
Dear karinstockholm, Thank you for your comments, we always take our guests' feedback into consideration to allow us to improve our services. Best, Miguel Ribeiro, GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joël & Laura wrote a review Aug 2020
Zwijndrecht, The Netherlands
+1
4.0 of 5 bubbles
We stayed here for three nights, it is a beautiful estate with several buildings. We were in a nice room that looked like a cave which made it very dark and nicely cool for the nights.
You have to walk to the reception, restaurant and pool. (From room 3 it was close)

The room was nice.

The restaurant is very nice, you have to try a tasting menu with wine pairing, it is lovely!

You can do all kind of activities with wine, we did the winemaker for one day, which we thought was very nice.

The only thing is that the poolarea is really small for all the people staying here. As there is not much to do in the surrounding areas a lot of people are at the pool and it’s way to small for that. Also lot of people with children visit the hotel.
The other thing we found a bit odd is that you have to wait to be seated for dinner and breakfast, that can take a while and they don’t offer you anything while waiting.

The staff is very friendly and quick to respond.
The sunsets are lovely!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded 07 Aug 2020
Dear 0anoniem, Thank you for taking the time to review your recent stay at Monverde Wine Experience. What a pleasure to read all your positive comments about the different aspects of your experience that made an impact. Thank you for choosing our hotel and please know that we are humbled that our unbeatable ambiance, and the quality of our food and beverage offering impressed you. We cannot wait to host you again at Monverde when next your travels bring you to beautiful region of Amarante. All the best, Miguel Ribeiro, GM
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Theshawsontour wrote a review Jun 2020
Porto, Portugal
4.0 of 5 bubbles
Fabulous setting in the Vineyard with rooms in different areas. We chose a wine experience room with small private pool, the outside area was very private and relaxing, we took Breakfast and Dinner outside. Our wine tasting with Pedro was interesting and informative.
Most of the reasons for this being 4/5 rather than 5/5 was communication pre-arrival and during check-in. Our special requests for a birthday and additional night if they received a cancellation were completely ignored, a second email asking for early check in and spa treatments received unhelpful responses.
The place is so beautiful we will probably give them another visit as they had recently reopened and it could just have been initial problems.
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monverde H, Diretor-Geral at Monverde Wine Experience Hotel
Responded 18 Jun 2020
Dear Mrs. Shaw, Thank you for taking the time to write a review following your recent stay at the Monverde Wine Experience Hotel. I'm very happy to hear you found our location to be excellent as well you did enjoy our Wine Experience Suites. We are very sorry that you didn't had the opportunity to spend more time with us. We effectively respond to all your requests by email, offering to extend your stay but we never get any response from you. you will certainly find in the Spam folder all the emails exchange that the hotel sent during that period. Personally, I will be very happy to speak to you in person and explain what happened. I still hope that this situation does not compel you to return again soon. We strive to provide a superior service experience for every customer and therefore your feedback is very important to us. Kind regards, Miguel Ribeiro
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Stav E wrote a review 16 Jul
1.0 of 5 bubbles
This is not a five star hotel. This is a complete lie. Where do we start? My mom and I had to carry our bags to the golf cart because only young girls drive and bring you to the room. The girl who drove us was driving like crazy, putting our lives at risk, very scary driving. After that we went to the wine tasting that the hotel offers, a tasting of five wines. The pricing is not clear - 25 euros per person, while the wine is very mediocre and a whole bottle from each glass we tasted costs about 4 euros. We took half board, dinner was terrible, with half board you only get three options for each course, and you have to wait about an hour between courses, we were exhausted and certainly the food was not worth the wait. And the service was appalling. We will continue to describe the bedrooms. Greed for its own sake, in everything. One roll of toilet paper per room, a couple of people should share one roll of paper, and of course also one key to the room. There are no attractions, of course no happy hour or movie screenings as written, just a bad hotel with horrible service. under any criticism.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moran wrote a review Oct 2021
1.0 of 5 bubbles
I want you all to be aware of the bad and disappointing experience we had with the conduct of this hotel.
We booked our vacation in advance with an expectation to spend there our honeymoon. Unfortunately, 2 days before our expected flight to Portugal (which was two weeks before our planned stay at the hotel), the Portuguese government decided to close Portugal's gates to Israelis (even though w had 3 vaccines already). We contacted the hotel immediately and ask them for a refund so we can use the money for our honeymoon in a different country that allows our entrance into it.
The hotel said that “they don’t have a problem to refund us but this is up to a third-party provider that works with AGODA" (through which we booked the vacation). We called Agoda and the 3rd party provider many times through phone, emails, chatbot, and at all of these times, we were told that it is the hotel’s decision whether to refund the money or not and that if the hotel agrees to the refund there will be no problem to do so. The hotel, after many requests, didn’t provide the approval and insisted that it’s the 3rd party responsibility, but promised us that they will send us an email saying that from their side there is no problem to refund us- but after many requests, they didn’t.
Moreover, during the dates of our stay the hotel was fully booked so that the hotel earned twice for our room, first from our payment, and also from others’ payment for the room which we haven’t used.
This hotel ruined our honeymoon and we feel cheated.
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Date of stay: September 2021
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded 09 Oct 2021
Dear Madame, As explained in the multiple emails exchanged. You purchase your stay through Agoda provider which in turn buys back from another online operator. Something that the hotel have no control over. Not just ours, but most hotels all over the world. As explained several times, the hotel cannot, on its own initiative, cancel any reservation without it reaching us through the agency that actually made this sale. You insists on blaming the Hotel for a purchase that you made with others and for which the Hotel as any responsability. It was amply explained, you didn't pay anything directly to the Hotel. You buy your stay at our Hotel but from a provider you don't know which one. Strictly speaking and as explained, you did not make any purchase directly to the hotel or to any other partner with signed contracts. We are sorry for your frustration, but as explained, without a cancellation request from the operator we could not cancel your reservation directly. In the future, when you think about booking an hotel and if you don't do it directly, we suggest that you check at least the conditions for cancellation or change of reservation which, as a rule, do not allow changes or cancellations as was in this case. Your room, as it was a confirmed reservation, was kept booked, so when you say that we resell your room, it is a lie and a judgment that does not correspond to the truth. We understand that our customers are our most important asset and we relate with them with respect, integrity and transparency. Your assessment should focus on this provider and not on the hotel that would love to have welcome you. I would like to wish you all the best for your honeymoon Best regards, Miguel Ribeiro, GM
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Kjeld L. H. (DK) wrote a review Aug 2022
Copenhagen, Denmark
+1
3.0 of 5 bubbles
Monverde Wine Experience Hotel

Amarante

The setting is 5 star, but the Fawlty Towers drags it down to 3 stars

851914905

If you are looking for at job as hotel manager, at Monverde you could do miracles. The setting is unique in the middle of the wine-yard. Do book pool villa # 40 og 41 with top views anf privacy and #42 with the best view but no privacy, Bring gallons of you own water as this is not served for free and in 30+ celcius no u need gallons. Its a chill out place, with nothing to do, no even a tour of the wine yard. Great food and their own wine is tasty and extremely low priced, So do book set menu with wine tasting and stay minimum 2 nights. An english speaking customer relation manager could turn this place into af full 5 star experience. The staff is incredibly nice and doing their best, but it feels like its their first time on job every-day, English is literally close to zero, so when ordering coffee, u get cacao etc. They could do so much add on sale, just by being attentive and service-minded, but they havent been taught. So pls go and enjoy the private pool, the wonderfull restaurant and pool bar, but just manage your expectations. They could learn so much from Quinta Do Valledo Wine Hotel a few miles further south. Go both places,
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded 05 Aug 2022
Dear KjeldLH, Thank you for your feedback! We value all the comments from our guests and use them to improve as much as we can. I am however always very happy to read that our hosts are such a positive part of our guests stay! Hope that you visit Monverde again in the near future. Miguel Ribeiro, GM
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María Björk wrote a review Jul 2022
Reykjavik, Iceland
5.0 of 5 bubbles
We spent 2 nights in June at the Monverde and it was absolutely lovely.

We stayed in a suite with our own pool, unfortunately had a bit of rain but that didn't really matter as we sat under the shade on our patio, read a book and enjoyed the nature and wine. It has a lovely daybed, perfect for a couple :)

The room was beautifully designed. The bed was really comfortable, the shower was incredible and one night we enjoyed room service by the fireplace.

Staff spoke english and we had no problem ordering spa treatment, room service, etc.

We tried the tasting menu in the restaurant with wine pairing and they were very generous with both food and wine (we could not finish everything). Food was excellent.

Would love to stay again.
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Date of stay: June 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded 23 Jul 2022
Dear 429mar_aj, Thank you for the great review of our hotel! We are glad that you enjoyed your stay overall. We are also happy to know that our staff sympathy highly contributed to the success of your stay. Hope to see you again very soon. Sincerely, Miguel Ribeiro, GM
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NoBaggagePlease wrote a review Sept 2022
New York City, New York
2.0 of 5 bubbles
Do not book a wine experience suite without clarifying that you expect to receive a view worth the money. We were placed in a room overlooking power lines, an industrial plant playing music we can hear from our room, and solar panels. A number of the other suites do not have this view. We were told it’s not possible to make a switch and they did not seem to be bothered we had paid for this suite during our anniversary (our first getaway without our child which was supposed to be special). I wish we had booked another hotel near the Duoro rather than spending money for this experience… it doesn’t seem fair at all to have paid full price for limited privacy and poor views. (All the luxury hotels we have stayed at have always had at least private views away from plants, even if some views are slightly better than others. I am very bothered by the plant more than anything - I wouldn’t care if it were just people in the vines conducting quieter labor.)

We had requested a corner suite and you would think they would explain the bad views and noise, or at least heavily discount the room first.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Do NOT request room 43 under any circumstances
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded 09 Sept 2022
Dear NoBaggagePlease, Thank you for your comments, We always take our guests' feedback into consideration so we may improve the service. We can only regret that the Hotel has not lived up to your best expectations. We were also very surprised by your comment as our Wine Experience Suites are literally in the middle of the Vineyard. 5 facing North and 5 facing West. Each one with the same characteristics and all of them with the vine at a distance of 1 meter. We strive to provide a superior service experience for every customer and therefore your feedback is very important to us. Kind regards, Miguel Ribeiro, GM
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Beaten Track wrote a review Jun 2021
London, United Kingdom
2.0 of 5 bubbles
This is in a spectacular location. Vineyards in all directions. And a beautiful wooden interior. You can have a drink on the balcony as you wait for dinner. But the food is fairly bland, portions much too large (nobody finished their meal), and the service was brusque. We were forgotten repeatedly by our waiters who were not very polite.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded 07 Jun 2021
Dear fender1345, Thanks for your visit and review, we always appreciate constructive feedback. I'm sorry that you did not enjoy your visit to our restaurant. Despite the reservation being only for 21:00 and you arrived 1 hour earlier, we were careful to seat seat you half an hour earlier than scheduled. I also regret the generosity of the menu. I don't think in this way that the team has forgotten about you still our most sincere apologies if that was the feeling. Needless to say, we do hope you will change your mind and chose to return to Monverde one day so that we may regain your confidence in us, and in the meantime, wish you a wonderful visit to the Region. Kind regards, Miguel Ribeiro General Manager
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Marina A wrote a review Apr 2021
5.0 of 5 bubbles
Monverde Hotel is a one of a kind experience perfect for wine lovers and those who love a relaxing Spa experience. The rooms are decorated with care and details and the staff is one of the best I have encountered and always ready to help.

The restaurant has some delicious food and the views over the vineyard as we enjoyed the local wine was an unforgettable experience.

Truly relaxing experience and one I would highly
recommend.
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Date of stay: April 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Monverde Hotel, Outro at Monverde Wine Experience Hotel
Responded 28 Apr 2021
Dear Guest, Thank you very much for the great review of our hotel! We are glad to know that you truly enjoyed your stay. Hope to see you again very soon. Sincerely, Miguel Ribeiro, GM
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PEDALTONE asked a question Jan 2020
Cambridge, United Kingdom9 contributions6 helpful votes
Can you tell me the price of your red wine a bottle please and the closest airport to get to you..
Answer from Monverde H
Amarante, Portugal21 contributions2 helpful votes
Dear Pedaltone, In UK we have several partners with distribution of our Wines Berkmann Wine Cellars, Enotria, Marks & Spencer and Coop. We can also deliver to your home. just sent your full adress by email to: geral@monverde.pt Best Regards, The Monverde team
MelzerN asked a question Aug 2018
Toronto, Canada12 contributions2 helpful votes
Is it fairly easy to get to one of the day boat tours from the hotel? Taxis? Thanks
Answer from 13travellingmike
Detroit, Michigan117 contributions49 helpful votes
I cannot say
Suechenard asked a question May 2017
Toronto, Canada16 contributions1 helpful vote
Hello, what is the closest train station?
Answer from Monverde H
Amarante, Portugal21 contributions2 helpful votes
Hello Ms. Suechenard, The closest train station is Caide de Rei, Lousada. Best Regards, The Monverde team
Answer from Monverde H
Amarante, Portugal21 contributions2 helpful votes
A piscina exterior comum tem um período sazonal de funcionamento de Junho a Outubro. As piscinas privativas das suites são alimentadas pelos painéis solares, neste período Março, o horário de exposição solar ainda é reduzido. a temperatura da agua varia muito face a temperatura ambiente.
08DesertRat wrote a tip May 2024
New Mexico153 contributions88 helpful votes
5.0 of 5 bubbles
"Be prepared for steep, narrow roads and crazy traffic circles to get there."
Read full review
Dawn P wrote a tip Mar 2024
14 contributions
4.0 of 5 bubbles
"Do yourself a favor and come stay here a few days!"
Read full review
Peter O wrote a tip Oct 2023
Dublin, Ireland40 contributions9 helpful votes
5.0 of 5 bubbles
"Lots of parking. Only choose dinner or lunch as portions quite large but delicious"
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james k wrote a tip Sept 2023
New Canaan, Connecticut262 contributions177 helpful votes
5.0 of 5 bubbles
"Room 42 has the best views among the Wine Experience suites."
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helloworld wrote a tip Aug 2023
London, United Kingdom16 contributions20 helpful votes
5.0 of 5 bubbles
"Bring enough space in your cases for wine. "
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Not the right property for you?
There are more places to choose from in the Teloes area.
PRICE RANGE
R 2,942 - R 4,148 (Based on Average Rates for a Standard Room)
LOCATION
PortugalNorthern PortugalPorto DistrictTeloes
NUMBER OF ROOMS
46
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MONVERDE WINE EXPERIENCE HOTEL - Reviews & Price Comparison (Teloes, Portugal)

Frequently Asked Questions about Monverde Wine Experience Hotel
Which popular attractions are close to Monverde Wine Experience Hotel?
Nearby attractions include Ponte de São Gonçalo (6.8 km), Igreja De São Gonçalo (6.7 km), and Amadeo De Souza Cardoso Museum (6.7 km).
What are some of the property amenities at Monverde Wine Experience Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Monverde Wine Experience Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Monverde Wine Experience Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Monverde Wine Experience Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Monverde Wine Experience Hotel?
Conveniently located restaurants include Restaurante Caffe Caffe, Cantinho Rustico, and Pobre Tolo.
Are there opportunities to exercise at Monverde Wine Experience Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Monverde Wine Experience Hotel have airport transportation?
Yes, Monverde Wine Experience Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Monverde Wine Experience Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Monverde Wine Experience Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Monverde Wine Experience Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
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