Large, clean, well equipped and comfortable - great palace to stay if in PN for work. However I had an absolute nut-job next door who screamed and swore to himself all night - sung very badly and banged on walls. I was actually quite scared. And didn't think I could call reception as there was a language barrier when I had checked-in. The cleaning staff were lovely.
Very tried decor including the Bathroom. Not enough linen provided to make up the sofa bed properly or towels for number of people booked.Main bed mattress suffers roll together. Bedside light not working. Disappointing.
Great room. Great facilities. Great location. Great hosts. The kids enjoyed the in room hot tub as did mum and dad. We left a bag behind and they dropped it to our home in another city as they were passing through. Fantastic customer service. Recommend.
stayed for xmas day as an escape from the world after a rough new months..outside world?? whats that!! we booked the spa pool suite and relaxed everything was pefect....honeslty could not fault...nighttime all i heard was a cricket or frog! was a well deserved treat....i miss the spa already
Having stayed here last year in the executive room with spa pool we were eagerly anticipating another stay. We went out for dinner and after returning filled the spa. Upon turning on the jets there was a foul smell omitted like foul drains so unable to continue immediately got out very disappointed. The bed was of that cheap bounce type very hard underneath. Vertually no sleep we got up in the morning with sure lower back hips and shoulders. The place has definitely gone downhill. Executive rooms should have top quality beds at $185 a night- one of the more expensive nightly stays in the city. What was a very high standard room now is not so. The owners ( new) gave a weak smile when informed of the spa. Pathetic and in these days of Covid I would suggest totally cleaning the jets and drains for every room.…
Recommended for a stay in Palmerston North. Convenient location, clean rooms that are well equipped. And very quiet. There are even squash courts and a gym. Kitchen had a couple of hobs and good set of crockery etc..
Booked at Bentleys because the reviews were so good. Had the worst nights sleep. Website says quiet, it is not. Neighbours playing music till so late until we complained. Cars arriving in the car park after midnight, which woke us. Cars leaving at 6am which woke us. Cars driving past on the street woke us, you would think they would put the executive rooms further away from the road for quietness. The skylight in the room seems a bit stupid, light flooded our room from the early hours which again woke us. Ordered breakfast, after reviews said it was good. Eggs Benedict, overcooked rubbery eggs, with about a teaspoon of hollandaise sauce drizzled over. The hash browns were drowning in oil, couldn’t taste the potato over the oil. Not impressed, we were supposed to stay two nights but left after one to stay elsewhere. If you want a good nights sleep, stay elsewhere.…
We were very suprised at how luxurious our well appointed exec studio room was.with comfortable bed with a full sized spa pool in a room off the large heated floor bathroom. Will definitely stay again.
My Husband and I stayed in Unit 5,In this covid time expectations are very high. So nice to arrive and see a sparkling clean unit warm and comfy bed. The studio room was quiet had a good little kitchenette importantly a coffee plunger. Thank you for a great nights sleep
Lovely, comfortable and quiet rooms. Friendly service on arrival at motel. I had mistakenly booked the wrong type of rooms, and the lovely man at reception helped me, without hesitation, to change my booking. Great spa bath. Easy walking distance to town.