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Quality Suites Pioneer Sands

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19 Carters Lane Towradgi, Wollongong, New South Wales 2518 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (113)
Room & Suite (27)
Dining (24)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 20/07/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quality Suites Pioneer Sands
Updated 20/07/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 16 hotels in Wollongong
Location
Cleanliness
Service
Value
Wollongong's boutique accommodation & conference and events. The Quality Suites Pioneer Sands - is ideally located on the Sydney side of Wollongong at only 55 minutes drive from Sydney Airport. We offer One and Two Bedroom Apartments with large open plan space flowing onto balconies with escarpment or Wollongong skyline views. All apartments feature modern finishes, Austar cable on LCD TV's, internet, air conditioning and fully self contained kitchen facilities. Other facilities include a cafe, outdoor pool, gym spa and onsite business services. This could be your next stop for your business or leisure trip to Wollongong.
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Room & Suite (27)27
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Kitchenette
Microwave
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, German
Hotel links
Special Offer:Save up to 10%*

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
16Restaurantswithin 1 km
1Attractionwithin 1 km
314Reviews6Q+A72Room tips
Traveller rating
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  • 5
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Popular mentions
Bronwyn11 wrote a review Jan 2021
Shoalhaven, Australia71 contributions72 helpful votes
Hotel's Favourite
I stayed for two nights and I found Pioneer Sands wonderful. The rooms were very clean and roomy. I stayed in the one bedroom apartment with balcony. Very modern looking apartments with all facilities in the room which you require for a wonderful couples or family stay. The bedding was very comfortable and the pillows were to die for. Sleeping was not a problem whatsoever. Televisions with cable were in the living area and in the main bedroom. The apartments also have an outdoor pool which was a plus. Very close to the Towradgi Beach Hotel, parks and beaches and only 5 minutes drive to Wollongong CBD. I would recommend a stay at Pioneer Sands due to the very clean apartments together with the wonderful staff who were very approachable and friendly. Thank you for my stay.
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Date of stay: January 2021
Value
Location
Service
Room Tip: Room 304 was a good room looking over the pool and at the end of the hallway.
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GJT wrote a review Dec 2020
Sunshine Coast, Australia2 contributions4 helpful votes
Let me start by saying that I wouldn't normally write a negative review for a hotel. However, my experience with the way that my issue was resolved by the manager of Quality Suites Pioneer Sands has resulted in me reversing this opinion in an attempt to warn others. To begin, the hotel didn’t have our beds ready on arrival. We had correctly booked 3 people into a 1 bedroom suite (1 x queen and 1x sofa). Housekeeping was shut and no linen had been left within the hotel room for us to make-up the sofa bed ourselves. Similarly, reception is vacant from 9.00 pm. Therefore I had to sleep on a couch. Our room was clean, but it STANK of garlic or some similar cooking odour. It clearly needed deodorising - I'm not exaggerating. I was shocked that they would have used a room smelling like this. The balcony door was left ajar in an attempt diffuse the smell, however, it was obvious to me that an o-zone deodorising machine should have been used in this room prior to our arrival. When I raised these issues the next day, I was told by the manager “I’m sorry, that shouldn't have happened”. That was it! They were happy to charge me for a service that they didn't provide - A BED! This unfortunately left me feeling like this place lacked a true sense of hospitality. I did leave an outline of my experience via the hotels internal customer feedback platform. More infuriating was the response I later received from the manger. It was the standard cut and paste comment with no accountability or genuine concern ........ "Thank you for taking the time to write a review regards your recent stay at our hotel..... blah, blah, blah, crap, crap, and more crap" That response again left me feeling underwhelmed, made worse by the fact that it came from the manager! Do these people actually know what hospitality is meant to be? Honestly, I’m not trying to be rude or nasty - this is just a truthful recount of my experience at this hotel. Most people, I'm sure, would have great time here - provided they deliver what is expected. If you do have a problem though, I wouldn't anticipate that you'd get an appropriate response or resolution (sadly, even from the manger). They just don't care about meeting their guests basic expectations. I'll choose a different hotel next time. I'm hoping that the next customer isn't treated in the same manner.
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Date of stay: December 2020
Location
Service
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Geoff G wrote a review Jul 2020
Canberra, Australia63 contributions31 helpful votes
I've stayed here before for business, and now was a leisure trip. Sorry to say it was quite disappointing. The room was the same as last time - spacious, quite clean, modern, kitchen, free parking - but still has uncomfortable lounges. The bed is a bit hard, but we were provided with a blanket and extra doona to assist with this. The bedroom curtains won't keep the light out at dawn, but it's still an OK room. Understanding the issues of pandemic conditions, the problem was the hotel amenities were largely not operating but there wasn't enough info on this prior to arrival. It's not good enough to include in hotel amenities listings 'breakfast' 'fitness centre' and 'exercise room' when the gym is closed and the buffet breakfast not operating. Technically I could have ordered a continental breakfast the night before for delivery, but the room is not all that comfortable to sit around in. The website line 'Food and beverage options at this hotel may be limited or unavailable at this time. We apologize for any inconvenience this may cause' is included. If you can write that, you can write 'Gym Closed' and 'Buffet Breakfast' not available. The latter is made all the more pertinent given the adjacent Towradgi Hotel is also currently closed (for renovations), so dining options by foot are very limited. Had we had more info on dining limitations we would have booked elsewhere. On the upside there's plenty of sanitiser in the foyer areas and the staff are friendly.
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Date of stay: July 2020
Location
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cmatthews712019 wrote a review Jun 2020
Newcastle, Australia198 contributions57 helpful votes
We stayed here in a 1 bedroom apartment for 1 night over long weekend. It’s very close to North Wollongong restaurants, a $10 Uber ride. The apartment was clean and had a kitchen with everything you would expect or need. There was an iron and ironing board in a cupboard. The bathroom was clean and had good water pressure. The double sized bed was comfortable. The apartment had a large reverse cycle split system air conditioner which heated the apartment nicely. There was a television on lounge room which had some Foxtel channels and a television in the bedroom. I would highly recommend this hotel and look forward to our next trim.
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Date of stay: June 2020Trip type: Travelled as a couple
2 Helpful votes
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Sightsee58277793404 wrote a review Mar 2020
Caloundra, Australia3 contributions
Traveled from Queensland for work, Quality Suites Pioneer Sands was the ideal accommodation. Clean and comfortable rooms, with easy access to the Towradgi Beach Hotel out the secure back gate for a relaxed evening meal.
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Date of stay: April 2019
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PRICE RANGE
US$87 - US$175 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesWollongong
NUMBER OF ROOMS
47
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Frequently Asked Questions about Quality Suites Pioneer Sands
Which popular attractions are close to Quality Suites Pioneer Sands?
Nearby attractions include Wollongong To Thirroul Bike Track (0.2 km), Towradgi Beach Park (1.2 km), and Towradgi Rock Pool (1.2 km).
What are some of the property amenities at Quality Suites Pioneer Sands?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Quality Suites Pioneer Sands?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Quality Suites Pioneer Sands?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Quality Suites Pioneer Sands?
Yes, free parking is available to guests.
What are some restaurants close to Quality Suites Pioneer Sands?
Conveniently located restaurants include Table 426, Al Aseel Restaurant, and Gambinos.
Are there opportunities to exercise at Quality Suites Pioneer Sands?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Quality Suites Pioneer Sands?
Yes, laundry service and self serve laundry are offered to guests.
Does Quality Suites Pioneer Sands offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Quality Suites Pioneer Sands?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Quality Suites Pioneer Sands?
Many travellers enjoy visiting The Old Court House Wollongong (3.7 km), Miners Tribute Monument (1.2 km), and St Michael's Anglican Cathedral (4.0 km).