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Spacious one bedroom unit, 2 TVs, large lounge with kitchen (with cooking options). Large bathroom ensuite with both a spa bath and a separate shower. Heatpump and ceiling fan options. Friendly staff and welcome. Just 5minutes from Tauranga centre.
We slept the day away as the bed was that comfortable. Lovely stay. No complaints. Will stay here again. One night was on flybuys, and we paid to stay another nite it was that good. Breakfast a bit expensive for what it was. The room...More
Accommodation was fine for the price point. Customer service was poor. Despite the fact that I was clearly a paying customer everything from having parcels delivered to an accidental spill of a cup of tea was clearly an imposition. Passive aggressive and sharp, won’t be...More
Response from Gladco, Owner at Comfort Inn AcademyResponded 3 weeks ago
Hi Anna, I am sorry if I made it seem like an imposition re. your parcels. It was not an issue and I did put them in your unit.
The spilt tea was only a concern as we didn't know what the stain was all...More
My mother and I recently stayed at the comfort inn academy in Tauranga and the service there was outstanding. They have friendly staff and they are very knowledgeable of the region with ideas on activities to fill in your time. Clean rooms excellent housekeeping service....More
Thank Fiona H
Response from Gladco, Owner at Comfort Inn AcademyResponded 7 August 2018
Thank you for taking the time to post a review Fiona. We are pleased that you enjoyed our motel and the service we provide. We love to provide the quality you experienced. Gladys & Kelvin
Our third stay at this friendly and very accommodating motel. Perfectly situated in central Tauranga and only minutes to the hospital. The unit was immaculately clean, spacious and well equipped in every way for a comfortable and pleasurable stay. Handy desk corner, spacious, with a...More
Response from Gladco, Owner at Comfort Inn AcademyResponded 23 June 2018
Hi Gwen & Dave
Thank you for your lovely comments. It is nice to receive such positive feedback. It is always lovely to see you.
Gladys & Kelvin
The issue we have is that if a booking is made and the guest does not arrive, then we are unable to get the funds to pay for the room as the potential guest can ensure there is no money on the card. Therefore we lose... More
The issue we have is that if a booking is made and the guest does not arrive, then we are unable to get the funds to pay for the room as the potential guest can ensure there is no money on the card. Therefore we lose out.
Also, if there is any accidental damage to the room and the guest does not have $500 (our insurance excess) available on their debit card then we lose out.
It is also proof that the guest is 18 years or over (under 18 year olds cannot contract to stay at a motel).
You don't have to borrow money to have a credit card. A high value limit is not necessary. It only costs an annual fee if you pay the bill in full every month.
A credit card is handy for emergencies - such as paying for any accidental damage, a car breakdown etc.
We have no intention of changing our policy on this.