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The Reef Resort - Heritage Collection

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Traveller (201)
Room & Suite (277)
Pool & Beach (39)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent79%
  • Very good17%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“spa bath”(56 reviews)
“lake taupo”(47 reviews)
“lake view”(34 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Kitchenette
Spa
Wheelchair Access
Laundry Service
Self-Serve Laundry
Private Balcony
4 Star Hotel
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have...
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Location and contact
219 Lake Terrace | Town Center, Taupo, New Zealand
4,1 km to Taupo Airport
22 restaurants are within a 2 km radius
6.2 km from Huka Falls tracks
View nearby attractions and restaurants
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Reviews (589)
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454
97
12
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All reviewsspa bathlake taupolake viewfree bikesrecommend this resortgreat resortpool areanice poolpool and hot tubdirect accessstudio roomfree wifismall balconytop floortwo nightsthe managersmain town
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1 - 5 of 570 reviews
Reviewed 1 week ago via mobile

Great location being only a $11 taxi into town. We were looked after really well and were put into a pool side room. Waking up in the morning and rolling into the thermally heated pool was amazing. Will definitely be back.

Thank Izzard1980
Response from SharonAndRobBell, Manager at The Reef Resort - Heritage CollectionResponded 1 week ago

We are so pleased you enjoyed your stay and we look forward to seeing you again soon!

Reviewed 4 weeks ago via mobile

My partner and I had a poolside one bedroom room. Oh my gosh it was the best . So big and warm and the heated pool right outside the door. We swam every chance we could get. The bed was huge and the most comfortable...More

1  Thank HelenLM1971
Response from SharonAndRobBell, Manager at The Reef Resort - Heritage CollectionResponded 4 weeks ago

Hi HelenLM1971 Thank you so much for your wonderful review. It means so much to us to know that our guests have enjoyed their stay here and that you were able to enjoy our facilities. I am so pleased that you had a great night...More

Reviewed 4 weeks ago via mobile

We had to arrive very late and so our hostess Sharon had milk available for a late tea and had the light on for us . Lovely grounds and facility. Loved the soaking tub. Wish we had more time to relax there .More

Thank Jaynee1985
Response from SharonAndRobBell, Manager at The Reef Resort - Heritage CollectionResponded 4 weeks ago

Hi There Thank you so much for taking the time to write such a lovely review. We are delighted that you enjoyed your short stay with us and that you enjoyed our facilities. Hopefully, you can return to us again in the future and once...More

Reviewed 9 June 2018 via mobile

Loved our stay here. Excellent service from all the staff from calling to get assistance when booking online through to check out this morning. Rob and Sharon are very welcoming and genuine hosts, ensuring you have the best stay possible, greeting you each morning and...More

Thank Curious_Kat_2018
Response from SharonAndRobBell, Manager at The Reef Resort - Heritage CollectionResponded 10 June 2018

Dear Curious Kat 2018 Thank you so much for your gorgeous review and for taking the time to write one for us. We are delighted that you enjoyed your stay and that you enjoyed our facilities, it means so much to us to know that...More

Reviewed 4 June 2018

You can access the balcony from the room we were in, and you can park undercover, if one of the 6 or so parks are available. Pack light as there is no lift - you need to cart your own bags up the flights of...More

Thank Opinions4all
Response from SharonAndRobBell, Manager at The Reef Resort - Heritage CollectionResponded 6 June 2018

Dear Opinions4all Thank you for taking the time to write a review for us here at the Reef Resort in Taupo. We are sorry that you did not enjoy your stay here and found that the room you stayed in did not reflect the photo's...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Beachfront
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$96 - US$456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Taupo
#2 Family Hotel in Taupo
#2 On the Beach Hotel in Taupo
#2 Luxury Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$96 - US$456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Taupo
#2 Family Hotel in Taupo
#2 On the Beach Hotel in Taupo
#2 Luxury Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (201)
Room & Suite (277)
Pool & Beach (39)
Dining (5)
Questions & Answers
Ask a question
Candice K
19 July 2018|
AnswerShow all 11 answers
Response from SharonAndRobBell | Property representative |
Hi there.... There is no Sulpur smell around the Reef Resort Warmest Regards Sharon
0
Votes
Mary K
12 May 2018|
AnswerShow all 2 answers
Response from SharonAndRobBell | Property representative |
yes it is possible. We think this would take you about 15 minutes each way.
0
Votes
620johnnyv
25 January 2018|
AnswerShow all 4 answers
Response from AucklandShar | Reviewed this property |
Reef resort is in a central location. Easy walking distance to Taupo township but away from the immediate hustle and bustle. Nicely located on the lake edge with fantastic views across the lake to the mountains. Nov/Dec is... More
1
Vote
Room Tips
"If you have luggage try to get a room on the check-in floor as there are no lifts up or down."
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"Book direct for best price."
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"Quiet, private and airy"
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"to be honest I think any of the rooms are great we had a luxury room & parents a lake view both were..."
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