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Palm City Motor Inn

Room & Suite (17)
Dining (5)
Pool & Beach (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Centrally located in Napier, the Art Deco Capital of the World, Palm City Motor Inn provides a great mixture of studio, one and two bedroom apartments all situated off the main road. All our apartments have free WIFI, LCD TVs, SKY television and the complex provides a tranquil environment to all guests. Situated within walking distance to McLean Park and a short drive to local wineries and sports grounds. Palm City also has an onsite bar and restaurant (open Monday - Thursday & by demand on the weekend), spa pool, swimming pool, BBQ and children's play area - the perfect location to unwind and relax after a long day sampling the amazing attractions the Hawkes Bay has to offer. To help take the headache out of organising your activities, we are also happy to organise wine tours, which allows more time to relax and enjoy the amenities we have to offer. Onsite conference facility with catering available. The warm welcome you will receive on arrival makes Palm City a home away from home.
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Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Spa
Children Activities (Kid / Family Friendly)
Conference Facilities
Meeting rooms
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
247Reviews
42Photos
0Q+A
46Room tips
Traveller rating
  • 145
  • 86
  • 12
  • 2
  • 2
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Stayed 2 nights during the art deco festival so paid premium price, Its supply and demand we understand.. Room was ok size but no air-cond. Furniture is old and needs updating. Parking is outside front door. If you book property in off peak and at a much more reasonable rate
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Response from Palm C, Owner at Palm City Motor Inn
Responded 3 weeks ago
Hi, Thank you for filling in our on line survey of Palm City. We are now in the process of putting aircon/heat pumps in all our rooms now. 5 done so far, another 25 to go - should be all installed by the end of March Hope you will try us again Kind Regards Jane
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We had a great stay. Very convenient to shops and restaurants. The pool was lovley on the hot days. The room was comfortable and very clean. Staff were very helpful also in giving us reccomenations of places of things to do and places to eat and drink. Would definitely stay
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Response from Palm C, Owner at Palm City Motor Inn
Responded 21 Jan 2019
Hi, Thanks for your review and lovely comments. I will share this with the team. Always good to see returned guests. Look forward to seeing you again Kind Regards Jane
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This is a well appointed, well positioned motel not more than a 5 minute drive to a range of great restaurants. The room was very spacious and well appointed with a king and single bed, spacious bathroom with a good sized shower. There was a fridge and well stocked mini kitchen.
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Response from Palm C, Owner at Palm City Motor Inn
Responded 15 Jan 2019
Hi, Thank you for your great review, good to hear you enjoyed your stay. After the last couple of really hot days, we have decided the aircon. is a must. All our rooms will have aircon by the end of year the latest Hope to see you again next summer in the sunny Hawkes Bay Kind Regards Jane
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Stayed 3 nights but from the outset was dissapointed. Probably should have asked if there were other rooms available as the Suite (# 5) that we were in is best described as basic. There was no bedside table on one side of the double bed, no soap rack in the shower, no
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Response from Palm C, Manager at Palm City Motor Inn
Responded 18 Nov 2018
Hi, My sincere apologies we did not meet your expectations, but disappointed you did the review the day before you checked out, as I am sure we could have made your experience better at Palm City, if you had let us know your disappoint in your stay so far. There is a large mirror in the bathroom, but thanks for your valuable information, I shall put a long mirror on the wall of the separate bedroom with the 2 single beds. As you may have noticed a new shower had been put in that room, but a soap rack had not been put in, I will now sort this , sorry for the inconvenience. I do hope you will give us another chance next time in Napier Kind Regards Jane
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Office hours state they (reception) are open from 8am to 8pm; however upon arrival to the hotel no one was there to greet us, or other paying customers at 6pm. "Guesturant" restaurant also appears to be closed more often than it is open... What's the point in saying you offer a
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Response from Palm C, Manager at Palm City Motor Inn
Responded 18 Nov 2018
Hi, Thank you for taking your time to write your review. My sincere apologies that we did not give you and your family a great stay, we want all our guests to go home feeling happy and refreshed. Reception is open from 8am to 8pm as stated. I do not understand how you got in your room at 6pm if we were not there to greet and check you in? On all website's the restaurant states is only open Monday to Thursday evenings unless a special request, but we still deliver cooked breakfast of your choice to your rooms Monday to Friday mornings. In the compendium are menus of places you can either dine there and charge back or delivery to your room. Our rooms are not cleaned with the same product, e.g toilet and glass have different products. I am not sure which room you stayed in, but if you had informed us you found the smell the cleaning products are not to your liking, we could have sorted this out for you. i assure you we take Health and safety, plus wastage of water very serious, to have to run the tap to long to get hot water is a waste of water, plugs are provided so you can add cold water for washing. I hope next time in Napier, you will give us another chance Kind Regards Jane
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Album Categories
All photosRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementPalm City Motor Inn
Access studio shower
Photo provided by managementPalm City Motor Inn
Access studio bathroom
Photo provided by managementPalm City Motor Inn
Photo provided by managementPalm City Motor Inn
Photo provided by managementPalm City Motor Inn
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"Don't book until you see the room unless you just need a roof over your head"
"Choose a family apartment down the back by the pool"
"No tips. Room was awesome. "
"Ground floor room would be easier for access"
"Very clean room in a quiet location,parking outside room or in complex.Room has own fridge and microwave to enable people to self cater or if desired a menu is available."
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PRICE RANGE
US$104 - US$150 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandHawke's Bay RegionNapier
NUMBER OF ROOMS
30
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