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The Ville Resort-Casino

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Sir Leslie Thiess Drive, Townsville, Queensland 4810 Australia
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Traveller (449)
Pool & Beach (52)
Room & Suite (32)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#13 of 42 hotels in Townsville
Location
Cleanliness
Service
Value
Travellers' Choice
The Ville Resort - Casino is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville's award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and The Ville is a "hot spot" for lifestyle and holidaying in the tropics!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Bar / lounge
Casino and Gambling
Taxi service
Conference facilities
Meeting rooms
Parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Marina View
Languages Spoken
English
1095Reviews15Q+A100Room tips
Traveller rating
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Popular mentions
kbradbrook wrote a review 18 Jun
Ballarat, Australia32 contributions2 helpful votes
+1
Stayed five days. The staff were friendly. Some of the new ones have a bit to learn. I don't drink and an not a big gambler, however I was staying in a suite and had money to spend in other areas. The more astute ones picked this up and treatment was appropriate, some new young staff were dismissive which is not good. They only had eyes for the high rollers. Pool and grounds were lovely and the location is perfect as you are apart from every thing
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: Only 6 floors not 16
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Response from The Ville Resort-Casino, General Manager at The Ville Resort-Casino
Responded yesterday
Thanks very much for taking some time to leave us a review! We're happy to hear that you enjoyed your stay with us and will certainly pass on the feedback on to the relevant departments about the areas where we can improve. Hope to see you again really soon.
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Gerry D wrote a review 18 Jun
Sydney, Australia108 contributions69 helpful votes
Great place to spend a few hours. Three restaurants to choose from. Reasonable drink prices. 21, poker, roulette tables and plenty of pokies. Make sure you join (free) for discounted drinks and meals plus win up to $50 instantly to spend. Beautiful outdoor Quarterdeck bar overlooking the water out to Magnetic Island. Good luck...
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Join rewards club
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TravelingCoopers wrote a review 17 Jun
11 contributions1 helpful vote
Highly Impressed. The room was immaculate and huge. The pool area is spectacular with a great swim up bar. Casino has been modernised and is nice and boutique. Staff were exceptional wprth paying extra to stay here of needed in townsville we will be back
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Date of stay: June 2021Trip type: Travelled as a couple
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monsgrantmorg wrote a review May 2021
Wamberal, Australia121 contributions39 helpful votes
We stayed for 4 nights in a new resort room, the rooms are really large and has everything you need. The hotel itself is great, love the swim up bar, the restaurant miss songs and the quarter deck is fun! Only a few issues, was not informed that they would take $50 a night as a holding deposit and it wouldn’t be released for 5 days, a tad annoying, we had a marina view on level 14 (which is not really 14 floors really level 4) on the Friday and Saturday night we were woken up several times with the outside noise in the taxi waiting area, really really loud. Our keys constantly stopped working and we had to go and get them replaced which was a pain. Overall though we liked staying here.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from The Ville Resort-Casino, General Manager at The Ville Resort-Casino
Responded 3 weeks ago
Thanks so much for taking some time to leave us a review monsgrantmorg. We're so pleased to hear that you enjoyed your stay with us - how good is that swim-up bar! We have noted all your feedback about the things that were a bit disappointing and have passed them on to the relevant department managers to take on board. Hope to see you again some time soon.
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wendy f wrote a review May 2021
Picton, New Zealand502 contributions58 helpful votes
+1
I stayed here for 4 nights just to relax and chill out. I will be back. I was in an Ocean View Executive room and it was great. Room service breakfast was reasonably priced and arrived hot, poached eggs perfectly cooked. Had dinner at Quarterdeck which was OK but took absolute ages to arrive, with no warning at time of order. Miss Songs was amazing and we had an amazing night. The pool was clean and perfect temperature. The Splash Bar was also great. My room did not get serviced one day despite putting the sign in my door but all in all a great stay.
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Date of stay: May 2021Trip type: Travelled solo
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Response from The Ville Resort-Casino, General Manager at The Ville Resort-Casino
Responded 5 weeks ago
Thanks so much for your review Wendy! We're so happy to hear that you enjoyed your stay at The Ville so much. We have made note of those few points about service times at Quarterdeck and housekeeping and have passed it on to the relevant department managers.
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PRICE RANGE
US$99 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jupiters townsville hotel townsville, jupiters townsville hotel and casino, jupiters hotel townsville
FORMERLY KNOWN AS
Jupiters Townsville Hotel & Casino
LOCATION
AustraliaQueenslandTownsville
NUMBER OF ROOMS
194
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Frequently Asked Questions about The Ville Resort-Casino
Which popular attractions are close to The Ville Resort-Casino?
Nearby attractions include The Strand (1.1 km), Museum of Tropical Queensland (0.8 km), and Reef HQ Great Barrier Reef Aquarium (0.8 km).
What are some of the property amenities at The Ville Resort-Casino?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ville Resort-Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ville Resort-Casino?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ville Resort-Casino?
Yes, free parking is available to guests.
What are some restaurants close to The Ville Resort-Casino?
Conveniently located restaurants include Wild Rice Laos & Thai Cuisine, Juliette's, and IMC Steak House.
Are there opportunities to exercise at The Ville Resort-Casino?
Yes, guests have access to an outdoor pool during their stay.
Are any cleaning services offered at The Ville Resort-Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ville Resort-Casino offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The Ville Resort-Casino?
Many travellers enjoy visiting Kissing Point Fort (2.4 km) and National Trust Heritage Centre (3.3 km).