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Pullman Cairns International

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Traveller (1313)
Room & Suite (453)
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Hotel direct offer!50% off 2nd Room - Time for Family
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About

#16 of 68 hotels in Cairns
Location
Cleanliness
Service
Value
The Pullman Cairns International offers you a perfect combination of comfort and convenience located in the heart of the city. With its close proximity to the fleet terminal our hotel is of the best location while exploring the World famous Great Barrier Reef and other nearby attractions. Pullman Cairns International is just 8 kilometers from the domestic and international airports and closest to the Cairns Convention Centre. This unique charismatic hotel in Cairns city reflects the ambience and spirit of Far North Queensland and exudes the architectural style and grandeur of the city centre’s rich colonial past. Enjoy a relaxing treatment and harmonize your soul at Vie Spa and dine on the best local seafood in Coco's Kitchen + Bar.
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Property amenities
Free public parking nearby
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Strollers
Car hire
Paid private parking on-site
Car park
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Classic
Green
Languages Spoken
English, French, Chinese, Filipino and 3 more
Hotel links
Special Price:50% off 2nd Room - Time for Family
2,960Reviews48Q+A100Room tips
Traveller rating
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Robert Williams wrote a review Yesterday
20 contributions7 helpful votes
Very nicely appointed hotel, the new refurbished rooms are large and very vibrant and a great stay. Facilities including the bar were also nice, and the lobby is amazing. Truly feel like you’ve stepped on holiday upon entry. Was here for a conference and conference facilities for the job well and staff were all too friendly. Great location and in walking distance to everything you would need in Cairns.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mahal2888 wrote a review Apr 2023
Hong Kong, China48 contributions2 helpful votes
+1
Hotel's Favourite
Stayed in Australia for 9 days, tried different hotels but Pullman is the best I had stayed with family, excellent location, spacious room and nice balcony view! Entire team is friendly and eager to assist anytime, lobby has elegant design and it made me feel very comfortable when we arrived . The swimming pool has large jacuzzi , enjoyed the facilities, especially the outdoor pool with warm water temperature is perfect. It’s worth to stay!
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Cathryn Martin, Guest Services / Front Office at Pullman Cairns International
Responded 17 Apr 2023
Hi Mahal2888, Thank you so much for taking the time to leave us a 5-star rating! We're thrilled that you had a great experience with us, and we appreciate your support.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Inspiration713949 wrote a review 07 Mar
3 contributions
We stayed at the Pullman Cairns International for 5 nights in February. The hotel is very nicely appointed and the room was newly renovated and super clean. We decided to have a drink at the bar and a bite to eat. That’s where we met Ben the bartender. We must say his knowledge of wines is excellent and his service is exceptional. The next night the drinks arrived without even asking. Ben is an asset to the bar as well as the restaurant. We also have to mention Thelma, beautiful friendly person and the service just the best. We ate at the restaurant every night just because of Ben and Thelma. Hope to meet them again on our next visit.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dieter W wrote a review Feb 2024
Brisbane, Australia5 contributions4 helpful votes
Upon my recent sojourn to the Pullman Cairns International, I was immediately transported to a realm where time stood still - specifically, the 1980s. The décor, a masterclass in vintage chic, was so authentic it had me questioning whether I'd stumbled into a time warp. The faux marble, a touch so elegantly tacky it could only be described as avant-garde, was complemented by woodgrain joinery that bore the proud scars of a thousand encounters. It was, in a word, hideous. Yet, it was hideous with a purpose, evoking a nostalgia for an era most were happy to forget. The carpet, a patchwork masterpiece, was held together not by mere threads, but by green duct tape. This ingenious solution not only added to the aesthetic but also provided a thrilling game of 'spot the original carpet pattern'. It was an interactive experience I hadn't anticipated but deeply appreciated. However, the pièce de résistance of this establishment was its ability to capture and bottle the essence of a bygone era's aroma. The wet, stale, musty smell was so overpoweringly authentic that it clung to my clothes with a persistence usually reserved for the scent of a fine perfume. This olfactory souvenir was a constant reminder of my stay, long after I had returned home. The Pullman Cairns International is not merely a hotel; it is a time machine. A journey back to a simpler, if not slightly more questionable, period of interior design. It's a testament to the fact that they don't make them like they used to, and for that, we can be eternally grateful. An experience so uniquely distressing, it borders on impressive. A very authentic reproduction of what can only be described as a seriously cheap hotel. Bravo!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Pullman Cairns International Team, Guest Services / Front Office at Pullman Cairns International
Responded 2 weeks ago
Dear Dieter, Thank you for sharing your detailed and colorful feedback regarding your recent stay at Pullman Cairns International. We appreciate the time you've taken to provide such a unique perspective on your experience. It's evident from your description that certain aspects of our hotel's decor and ambiance left a lasting impression, albeit one that may not align with our usual standards. We sincerely apologize for any inconvenience or discomfort you may have encountered during your stay. Your feedback is invaluable to us, as it helps us identify areas for improvement. Rest assured that your comments will be shared with the relevant teams for further evaluation and necessary enhancements. We understand that our decor may not appeal to everyone, and we appreciate your candidness in expressing your thoughts. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret if we fell short in your case. Your perspective is on our Classic room type. For that new room feel I would recommend to book our Rejuvenated room types, they are worth the upgrade fee. We hope you might consider giving us another chance in the future, and we appreciate the opportunity to host you again with an improved experience. Warm regards, Scott Grant General Manager Pullman Cairns International
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Helen P wrote a review Feb 2024
cairns61 contributions44 helpful votes
Have been visiting this hotel for years was disappointed to see it looking very ordinary the lounge area and bar unattractive cheap looking furniture has completely lost its elegant style the outside of the building is very grubby looking needs a good wash down
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Date of stay: February 2024
Value
Rooms
Service
Room Tip: Did not stay so can’t comment on rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pullman Cairns International Team, Guest Services / Front Office at Pullman Cairns International
Responded 2 weeks ago
Dear Helen, Thank you for sharing your feedback regarding your recent visit to Pullman Cairns International. We appreciate your loyalty over the years and value your input as it helps us enhance our guest experience. We regret to hear that your recent experience did not meet your expectations, particularly with the appearance of the lounge area, bar, and the exterior of the building. Your observations about the furniture and overall aesthetic are duly noted, and we apologize for any disappointment caused. Please be assured that your feedback will be shared with the relevant teams for further evaluation and improvement. We are committed to maintaining the high standards that our guests expect from Pullman Cairns International. We appreciate your continued support and hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Scott Grant General Manager Pullman Cairns International
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CairnsMichelle_Y wrote a review Feb 2024
Cairns Region, Australia15 contributions5 helpful votes
I went to the Wizards High Tea at the Pullman Cairns International with my Mum and 4 year old.it was an enjoyable experience with delicious food. Table Service from IERNANDO and others were excellent. My only suggestion is having a child price as they don’t eat as much.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Wizard High Tea that was a fun experience with family.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pullman Cairns International Team, Guest Services / Front Office at Pullman Cairns International
Responded 2 weeks ago
Michelle, Thank you for taking the time to share your experience of the Wizards High Tea at Pullman Cairns International. We're delighted to hear that you and your family enjoyed the delightful food and had an enjoyable experience overall. We appreciate your positive comments about the excellent table service provided by Fernanda and the team. It's always rewarding to receive recognition for our efforts to deliver outstanding service to our guests. Your suggestion regarding a child price is noted, and we will certainly consider it as we evaluate and enhance our offerings. Feedback like yours helps us understand our guests' needs and preferences better. Once again, thank you for choosing Pullman Cairns International for your High Tea experience. We look forward to the opportunity to welcome you back for another delightful visit. Warm regards, Scott Grant General Manager Pullman Cairns International
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike wrote a review Feb 2024
Perth, Australia26 contributions18 helpful votes
Arrived late in the evening for an overnight stay. Trainee booked me in which took forever - claiming the check-in computer was slow (?) Finally got to the room and noticed there was no complimentary tooth brush available. Called up twice before it arrived (>15min before it arrived and only after the 2nd call). One would expect the Pullman to have these items in your room!! As for the checking out experience, waited at the front desk for > 7min while the front desk team were sitting inside the front office chatting and laughing (with zero interest in their guests). After 7min I called the hotel from my phone to gain some interest and service. Taxi arrived so I finally got someone’s attention and left the room key and departed. Will be making sure they refund my deposit! Stayed in room 604. Overall a terrible stay. There must be better hotels in Cairns! The Pullman CNS International is on holiday mode.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Bring your own toiletries.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pullman Cairns International Team, Guest Services / Front Office at Pullman Cairns International
Responded 2 weeks ago
Mike, Thank you for bringing your experience to our attention, and we sincerely apologize for the issues you encountered during your stay at Pullman Cairns International. We understand your disappointment, and we appreciate your candid feedback as it helps us identify areas for improvement. We are sorry for the inconvenience you faced during the check-in process, especially with the trainee, and we regret any delays or misunderstandings that occurred. Providing a seamless check-in experience is essential, and we will address this matter with our team to ensure better service in the future. We also apologize for the oversight regarding the complimentary toothbrush. Your feedback highlights an area where we need to improve our attention to detail and prompt service. Your comments about the front desk team are concerning, and we apologize for the lack of attentiveness during the check-out process. This is not reflective of the high standards we strive to maintain, and we will address this with our team to ensure a more responsive and guest-focused approach. We understand your decision to seek a refund for the deposit, and we will ensure that your concerns are appropriately addressed. If you could provide additional details about your stay, such as the date of your visit, it would assist us in investigating and addressing the specific issues you raised. Once again, we apologize for falling short of your expectations, and we appreciate your feedback as it guides our efforts to continually improve our services. If there's anything else you would like to share or discuss, please feel free to reach out to us directly. Warm regards, Scott Grant General Manager Pullman Cairns International
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pixie16 wrote a review Feb 2024
Brisbane, Australia265 contributions50 helpful votes
+1
I was a bit hesitant as I had read some very positive and not so positive reviews. So why not go and experience the hotel with my own eyes! Was very pleasantly surprised. Beautiful hotel lobby/foyer, and huge! Very friendly welcome upon (an early) arrival and was extremely grateful that my room was ready and was upgraded. Gorgeous room on the 10th floor, views over the pool and the inlet. Very comfortable bed and lounge area. All staff are very friendly and only too happy to help out. Very well located, easy to walk to and around Cairns, even if is hot and very humid! My only negatives are the exterior and especially the pool needs some work. But a very big pool and pool area to enjoy.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pullman Cairns International Team, Guest Services / Front Office at Pullman Cairns International
Responded 2 weeks ago
Pixie16, Thank you for taking the time to share your positive experience at Pullman Cairns International. We are thrilled to receive your feedback and are delighted that you had a pleasant stay with us. It's wonderful to hear that you found the hotel beautiful, with a great location and very friendly staff. We appreciate your willingness to experience the hotel firsthand, and we're pleased that you were pleasantly surprised. The warm welcome, the early check-in, and the room upgrade all contributed to making your stay special. We are glad you enjoyed the gorgeous room on the 10th floor with views over the pool and the inlet. It's fantastic that you found the bed and lounge area comfortable and that the staff provided friendly and helpful service. We take pride in our team's commitment to ensuring guests have a positive experience. Your feedback about the exterior and the pool area is duly noted, and we appreciate your constructive comments. We will certainly use this information to improve and enhance the overall guest experience. Thank you for choosing Pullman Cairns International, and we hope to have the pleasure of welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them. Warm regards, Scott Grant General Manager Pullman Cairns International
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zenithaus wrote a review Jan 2024
Cairns, Australia107 contributions69 helpful votes
Can highly recommend Coco's kitchen and bar. Their Devonshire teas are first class. The atmosphere is relaxing and their coffees are A1. The staff, Masumi, Ben, Ivy and Fernanda are super efficient and always make us feel welcome. They are an asset to Pullman and one of the reasons we keep returning.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Coffee or cocktail at Coco's a must.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Pullman Cairns International Team, Guest Services / Front Office at Pullman Cairns International
Responded 2 weeks ago
Zenithaus, Thank you for taking the time to share your wonderful dining experience at Coco's Kitchen and Bar at Pullman Cairns International. We greatly appreciate your kind words and positive feedback. It's delightful to hear that you enjoyed the first-class Devonshire teas, the relaxing atmosphere, and the excellent coffees. We are particularly pleased that our dedicated team members, Masumi, Ben, Ivy, and Fernanda, provided you with super-efficient service, making you feel welcome throughout your visit. They truly are assets to our team, and we are proud to have them contribute to the positive experiences of our guests. Your recommendation means a lot to us, and we are thrilled that you keep returning to Pullman Cairns International. We will ensure that your compliments are shared with the team, and we look forward to the pleasure of serving you again in the future. We value your patronage and hope to continue exceeding your expectations. Warm regards, Scott Grant General Manager Pullman Cairns International
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ChrisP wrote a review Jan 2024
Perth, Australia60 contributions23 helpful votes
We had a wonderful stay over Christmas and the New Year. Had to acknowledge the great service we received at the Pullman, hence one of the reasons for this review. We got to know some of the staff reasonably well as you would expect over 2 weeks and we would like Pullman Management to be aware: Ben (Barman) so friendly, always ready with a quick, funny one liner quip, great service, always with a smile, always remembered what we drank and made us feel so welcome. Janet (Restaurant Reception) really friendly, beautiful smile, nothing was too much trouble, great service, always very welcoming and considerate. Savannah (Barrister extraordinaire) again really friendly, beautiful smile, nothing was too much trouble, great service, always very welcoming and made the best Flat White Coffee. She could also make a Snowman, Christmas tree and text in the coffee froth - amazing! Last but not least, Bau, one of the dining room waiters, super polite. very interesting to talk too, friendly, and nothing was too much trouble. Our room (1103) was spotlessly clean, bed very comfortable, everything worked especially the Air conditioning. Only one small criticism my wife explained; "they never had crispy bacon for breakfast", I guess you can't have everything :-)
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Chintya Angelina, Guest Services / Front Office at Pullman Cairns International
Responded 17 Jan 2024
Dear Connexus2, Thank you for taking the time to share your delightful experience during your two-week stay at Pullman Cairns International. Your kind words are truly appreciated, and I'm thrilled to hear that our team made your Christmas and New Year celebrations special. I will personally convey your commendations to Ben, Janet, Savannah, and Bau. It warms our hearts to know that their friendly and attentive service made a positive impact on your stay. I'm glad you found room 1103 to your satisfaction, with its cleanliness, comfortable bed, and efficient air conditioning. Definitely I will share your fantastic comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we're committed to delivering the best possible experience for our guests. Once again, thank you for choosing Pullman Cairns International. We look forward to welcoming you back and providing you with another memorable stay in the future. Warm regards, Chintya Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 2,717 - R 3,396 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sebel cairns hotel cairns, the sebel hotel cairns, sebel hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
321
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PULLMAN CAIRNS INTERNATIONAL - Hotel Reviews & Price Comparison (Australia) - Tripadvisor

Frequently Asked Questions about Pullman Cairns International
Which popular attractions are close to Pullman Cairns International?
Nearby attractions include Cairns Museum (0.4 km), Cairns Art Gallery (0.4 km), and Rusty's Market (0.5 km).
What are some of the property amenities at Pullman Cairns International?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Cairns International?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Cairns International?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Cairns International?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Pullman Cairns International?
Conveniently located restaurants include Snoogies, Cruze Coffee, and Falafellicious.
Are there opportunities to exercise at Pullman Cairns International?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Pullman Cairns International located near the city centre?
Yes, it is 0.9 km away from the centre of Cairns.
Are any cleaning services offered at Pullman Cairns International?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Cairns International offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pullman Cairns International?
The staff speaks multiple languages, including English, French, German, Chinese, Portuguese, Japanese, and Filipino.