We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palm Royale Cairns

Save
Traveller (174)
Room & Suite (221)
Pool & Beach (101)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“shopping centre”(38 reviews)
“small shopping”(11 reviews)
“hire car”(15 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Airport Transportation
Family Rooms
Kitchenette
Multilingual Staff
Wheelchair Access
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
4 Star Hotel
Escape To Palm Royale Cairns Cairns, Queensland. A world away from the everyday and within minutes of everything that Cairns has to offer – that’s the beauty of Palm Royale Cairns, not to mention its attentive service, fabulous guest rooms, choice of pools and magnificent landscaped...
View all hotel information
Location and contact
7 - 11 Chester Court, Cairns, Queensland 1870, Australia
5,7 km to Cairns Airport
91 restaurants are within a 2 km radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (526)
Filter reviews
433 results
Traveller rating
63
175
119
44
32
Traveller type
Time of year
LanguageEnglish
More languages
63
175
119
44
32
Show reviews that mention
All reviewsshopping centresmall shoppinghire carshuttle busbus servicelarge poolgreat poolsized bedbit datedpleasant staystayed nightsvisiting cairnspoolsaukettlewoolworthsesplanade
FilterEnglish
Updating list...
1 - 5 of 433 reviews
Reviewed 4 days ago

I have been visiting Cairns for the past 20 years. I reside in Western Australia and most of my time I spend at the Palm Royale. The resort is constantly upgrading the rooms. I have seen many changes but they tell me they have to...More

Thank grantley55
Reviewed 1 week ago via mobile

I had a disaster that my hire car was cancelled and nothing was available so I had to get around with public transport and uber. On the plus: The hotel itself is well serviced by public transport. It is close to a shopping center wich...More

Thank berrnardz
Response from Hotel M, Public Relations Manager at Palm Royale CairnsResponded 6 days ago

Dear berrnardz, Thank you for taking the time to share your experience with us and the TripAdvisor community. We are delighted you chose to stay at Palm Royale on your recent holiday travels! Please do accept our sincere apologies for the mentioned shortcomings. Rest assured...More

Reviewed 2 weeks ago via mobile

Being so affordable we didn’t have high expectations for the accommodation, however we were surprised by the huge bed, fresh paint, gorgeous pool / waterfall views and the very hospitable staff. Would definitely stay again.More

Thank Alan M
Response from Hotel M, Public Relations Manager at Palm Royale CairnsResponded 6 days ago

Dear Alan M, Thank you for taking the time to share your comments and kind words with us regarding your recent stay. We are glad that you enjoyed our facilities and our first class service from our teams. We hope we are given the opportunity...More

Reviewed 2 weeks ago via mobile

The room was nothing special and fitted the price we paid for. Pool pretty good but no complementary towels. Breakfast buffet very basic and doesn’t look very appetising so we went to cafes instead. Altogether nothing special just a place to sleepMore

Thank ohojok
Response from Hotel M, Public Relations Manager at Palm Royale CairnsResponded 6 days ago

Dear Ohojok, I appreciate you taking the time to share your feedback with us. Please do accept our sincere apologies for the mentioned shortcomings. Rest assured your feedback has been shared with our F&B Manager for review. Dear Ohojok, we do look forward to welcoming...More

Reviewed 3 weeks ago

Palm Royale is a very large, older motel/hotel several storeys high. It is undergoing renovation and we had a King room which was very sizeable and comfortable showing only traces of an earlier era. It offers easy access to the airport about seven minutes away...More

1  Thank BillS2743
Response from Hotel M, Public Relations Manager at Palm Royale CairnsResponded 3 weeks ago

Dear Bill, Thank you so much for your kind review. We are lucky enough to be not so far of the action of Cairns Esplanade but still 'tucked away' enough to make it feel like the hidden gem that it is. We look forward to...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Wheelchair Access
Airport Transportation
Laundry Service
Self-Serve Laundry
Breakfast included
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$57 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Cairns
#20 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$57 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Cairns
#20 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (174)
Room & Suite (221)
Pool & Beach (101)
Dining (22)
Amenities (17)
Questions & Answers
Ask a question
jay17161
25 October 2016|
AnswerShow all 6 answers
Response from MiaCharlie | Reviewed this property |
The only food service they have there is a breakfast buffet. We're vegan and found lots of great options in town which is only a 15 min bus ride.
1
Vote
Room Tips
"Ground floor units normally you can get direct access to the swimming pools . First and second flood are..."
Read review
"Get one on the side away from the highway- and avoid the 3rd block from reception which only has rooms over..."
Read review
"Ask for a room overlooking the pools on Chester Court side of hotel"
Read review
"View view on the pool"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing