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Isla Natura Beach Huatulco

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Manzana 3, Lote 8 Colonia Mirador Chahue, Crucecita, Huatulco 70989 Mexico
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Traveller (676)
Pool & Beach (129)
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About

#1 of 7 hotels in Crucecita
Location
Cleanliness
Service
Value

Welcome to Isla Natura Beach Huatulco, your Crucecita “home away from home.” Isla Natura Beach Huatulco aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Rooms at Isla Natura Beach Huatulco offer a minibar and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk, room service, and a concierge are some of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to Isla Natura Beach Huatulco, free parking is available.

While in Crucecita, you may want to check out the nearby Italian restaurant Alfredo's Restaurant Bar.

Should time allow, Museo de Artesanias Oaxaquenas is a popular art museum that is relatively easy to get to.

Isla Natura Beach Huatulco puts the best of Crucecita at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Game room
Entertainment staff
Evening entertainment
Karaoke
Kids club
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
24-hour front desk
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Iron
Minibar
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Spanish
863Reviews42Q+A31Room tips
Traveller rating
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Popular mentions
Edward H wrote a review Jun 2020
Montreal, Canada2 contributions4 helpful votes
Update**** Contacted Air Canada and was offered a refund of $84.93 Canadian each for 3 people and were told it is a "travel credit per person which represents 100% of the hotel portion of your package, applicable towards any Air Canada Vacations’ holiday package including air and another component offered in Air Canada Vacations’". Rooms at this hotel go from between $179-$383 Canadian based on a standard room. Doesn't seem to add up. Very disappointed in Air Canada who usually does well with customer relations. I will be very hesitant to book with them again.
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Date of stay: February 2020
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Edward H wrote a review Feb 2020
Montreal, Canada2 contributions4 helpful votes
My Hotel Isla Natura Beach Huatulco– Air Canada vacation. In my opinion, DO NOT GO HERE! While the hotel itself was very nice, scenery is breath taking and the beach at the hotel was the best place we found anywhere in the area for swimming and snorkeling, the service at this hotel was awful. Only one person at the hotel could speak any other language other than Spanish and any time you needed anything at the reception, they had to call this 1 person to translate to get the message across. Things went downhill from there. The beer was usually warm when they had it. Only one kind at a time. They only stocked 1 case of 24 at a time. They ran out of spirits like Vodka, Gin and Tequila quite often. Mixes like Cola, tonic or mineral water for the drinks as well, not to mention a simple thing like limes. The food at the restaurant was poor to average at best and was often rationed (like fries) if you ordered from the snack menu at the bar which you usually had only 2 or 3 choices from the entire menu. We often had to go out from the hotel to get some good food and drinks and spent a lot of cash out of our own pockets for something that we should have been able to get at the hotel, even buying our own beer to bring back to the hotel to enjoy. It came to a point that people were ordering pizzas from outside the hotel to get a good meal as well. Breakfast started at 7am but the omelet station rarely did, so if you ate too early, you were stuck with the same old stuff from the buffet. The dinner buffet was shared with a sister hotel where they bussed people in from the other hotel to ours. There was barely enough food for the people already at the hotel and then they bring more people in? WOW! Then there was the staff that couldn’t understand when you asked them for something. They stood there with a blank look on their face while you tried very hard to get your message across. On top of that, the staff would often sit over at the bar when they had nothing to do and complain to each other that their tip jar wasn’t filling up. Complaining to the manager did no good because he was almost never there and nothing was ever done to rectify the situation. On our last day, they even ran out of milk and powdered creamer for our coffees. Long story short, DON’T GO THERE!
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Date of stay: January 2020Trip type: Travelled with family
4 Helpful votes
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sjainTO wrote a review Jan 2020
2 contributions4 helpful votes
From the time we arrived until the last moment we had the best time all created by the amazing care we got from each and every member of the staff at the resort. Of course there were a few hiccups relating to the food however nothing that was not being addressed with the utmost of immediacy. There was continuous concern for guests and providing the highest level of satisfaction and comfort. For me and my family just knowing that the intentions, effort and ultimately the delivery which were all present are what count. We have been all around the world to resorts ranging upto 7 stars and at the end of the day it's the people that make the experience. We enjoyed the 5 star hospitality of Isla Natura Beach Huatulco and would definitely recommend it and return. Also, we are vegans/vegetarians and we have to make a special mention of one of the restaurant manager Juvenal and the head chef who took special care of us making sure that our dietary restrictions were addressed and well accommodated for. We ate very well as vegans. He never once hesitated despite how busy the restaurant was and accommodating everyone else maintaining the quality of the meal services. Juvenal always met us at the restaurant with a big smile ready with his notepad to take and order and determine how best to serve us a meal. Thank you Juvenal!!! The beach is very private and beautifully situated and picturesque. The rooms and washing facilities were spacious and immaculate always cleaned and fresh. The concierge staff was extremely helpful advising us on local excursions (recommend the catamaran tour highly) and places to visit and eat (special mention to Ruth). The infinity pool was clean and well maintained with a gorgeous view of the vast pacific ocean. We were travelling with our two children aged 3 and 4 who had the time of their lives and were well received by the hotel staff and fellow guests. All in all this was a memorable vacation in Huatulco and Mexico for our family. Thank you Isla Natura Beach!!
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Date of stay: January 2020
Value
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Room Tip: All rooms have a lovely partial view of the ocean.
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1 Helpful vote
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John Walker wrote a review Jan 2020
Barrie, Canada1 contribution5 helpful votes
This is our third trip to Hualtulco and first to this resort. Don't be deceived by previous reviews this resort is a solid 3.5* resort. It has many pros and cons. First the good, Great Chef who can make anything taste great. Beds are good and fridge is stocked with water daily. Staff will do all they can to make your stay enjoyable.Location close to town is great for day trips. Now the not so great. Pool was Green with algae for three days and not usable until complaints to Manager were made by many patrons. the beaches are covered with large boulders so basically unusable for swimming. Any Bar that is not stocked for slushy drinks for the ladies and runs out of beer 3 different times in the week is NOT acceptable at any resort. WiFi reception could be better, For those who care only 1 English TV channel (CNN) and no NETFLIX as stated. This is a locals hotel so staff do not speak much English. It is sad the owner will not give the staff the resources that are required for them to do their job and I hope his Condo project is successful as that seems to be where he is spending his money. We had a good time but will try other resorts next time.
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Date of stay: January 2020
4 Helpful votes
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max010145 wrote a review Jan 2020
Waterloo, Canada104 contributions173 helpful votes
This hotel needs some help. The hotel building and landscape a good 4 star . Food and drinks and close 3 star. They ran out beer everyday, Beer supplies arrived between 130 pm to 500pm, The local Beer VICTORIA was never cold The evening dinner was to be la carte but was always an Mexico buffet. Lunch just did not happen, cold hot dogs and/or 4 pieces of chicken wings. The older bartender was great and one server (Oliveral) were great and rest could have stayed home for the day. I had called the Air Canada Rep. but he never called back and only saw him once selling a day trip to another group. He never came to the airport when we left.I went Suba Diving during the trip and we had a time. Taxie cost a set price of $55 pesco...and the beer in town was very cheap to buy. I will return in the Spring to the area to do more diving.
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Date of stay: January 2020
Location
Cleanliness
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Room Tip: upper floor rooms have the best view
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2 Helpful votes
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PRICE RANGE
US$130 - US$278 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoOaxacaHuatulcoCrucecita
NUMBER OF ROOMS
115
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Frequently Asked Questions about Isla Natura Beach Huatulco
Which popular attractions are close to Isla Natura Beach Huatulco?
Nearby attractions include Buceo Scuba Huatulco (3.7 km), Tangolunda Bay (2.8 km), and Zona Arqueológica Bocana del Rio Copalita (6.4 km).
What are some of the property amenities at Isla Natura Beach Huatulco?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Isla Natura Beach Huatulco?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Isla Natura Beach Huatulco?
Yes, free parking is available to guests.
What are some restaurants close to Isla Natura Beach Huatulco?
Conveniently located restaurants include Aroma, Terraza del Mar Restaurant, and Restaurante Uno.
Are there opportunities to exercise at Isla Natura Beach Huatulco?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Isla Natura Beach Huatulco offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Isla Natura Beach Huatulco?
The staff speaks multiple languages, including English and Spanish.
Does Isla Natura Beach Huatulco have any great views?
Yes, guests often enjoy the harbour view available here.
Is Isla Natura Beach Huatulco accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.