Lovely suite, wonderful shower and water pressure with very well-selected, high quality toiletries, great balcony, excellent breakfast and service. Could do with better quality mattress (bias alert!) - I can help with that.
I travel nearly every week of my life and so I know world-class service when I experience it. The Banksia staff go out of their way to make you feel welcome, comfortable and at home. This hotel is such a unique property in a fantastic quiet location. It is extremely clean and comfortable. Rizea and Joy went out of their way to make sure that I had everything that I needed during my stay. Thank you very much!!! It is definitely at the top of my list of hotels in Cape Town.
Tucked away in a quiet Rondebosch street, this beautiful hotel exceeded all expectations. From the helpful and friendly check-in through to the effortless check-out, my stay here was one of the highlights of my stay in the Cape. Breakfast was superb in a dining area adjacent to an indoor pool. The hotel boasts its own generator, so the pesky electrical load shedding that plagues South Africa is not a problem. Looking forward to my next stay, already booked for April.
1.Breakfast was not up to standard. I think the problem was that the poor staff member in charge had to fulfill the roles of chief cook and bottle washer as well as managing the establishment. Cornflakes were stale, Grape-fruit wilted and toast burnt. Bacon on the first day was inedible, it appeared to have been reheated in a microwave. 2. Initially there were no steps or pool ladder in place. I as an 80-year old had to lower myself and pull myself out of the pool. Tiles used around pool dangerously slippery. There were no staff available at the time.
My boyfriend and I spent a lovely weekend at the Banksia hotel. We were warmly received and the room was luxurious and tastefully decorated. We also enjoyed a lovely aromatherapy spa massage which was a great start to the weekend! The atrium and indoor swimming pool is a great place to spend the day reading and relaxing!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing