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Royalton Riviera Cancun Resort & Spa

Traveller (11209)
Pool & Beach (1514)
Room & Suite (1354)


Travellers' Choice 2019 Winner
Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. All of our 1,183 luxurious rooms and suites offer our exclusive DreamBed™ Guests can also take advantage of our All-In Connectivity exclusive features including: • Free Wi-Fi throughout the resort • Unlimited free in-room calling to North America and most of Europe • Convenient USB recharge and Bluetooth audio stations in your room • Download our free Royalton app and receive unlimited free calling plan from your mobile device while on our property, as well as unlimited free app-to-app texting.
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Property amenities
Room service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free parking
Adult pool
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Family Resort
Ocean View
12 382Reviews
11 887Photos
4 478Q+A
100Room tips
Traveller rating
  • 8 127
  • 2 750
  • 991
  • 248
  • 273
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Popular mentions
We spent a great vacations at the Royalton. My family and I enjoyed the stunning facilities: the rooms decorations was lovely and the view amazing too. The spa super, the staff were attentive, friendly and up to the task. The food was savoury and with variety of choices. The
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We had a family of 5....12-10-5..girl-boy-girl. We never went to the kids club or did any of the organized kids activities. My son did play basketball at the goal by the main pool, but all they had were volleyballs and no basketballs which is strange. Kids club was for sure
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Our week at the Hideaway included Diamond Club membership. We were in an Oceanview Presidential Suite with a rooftop plunge pool. Our service was excellent—both inside the room and out. Ramon & Alexandra in Diamond Club lounge went above & beyond when they discovered this was
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Beautiful resort and lots of emenities. We’re staying in the diamond club area, which includes a separate pool quieter then the larger pool as well as it’s own restaurant and bar and bbq grill area. The cabanas bu the diamond club pool get reserved quickly usually by 6:30 am, so
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Hey! The guy by the pool namned Carlos was amazing and took good care of us throughout the week. He was amazing. Nice hotel also and overall good service and food. It was also good night life and good drinks. Enjoyed.
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
View from Balcony
Rooftop (terrace jacuzzi) room 9408.
View from 9408.
We have resort credits can we use them to upgrade to the Diamond Club?
Hi Tiffany S Thank you for your message At your arrival our staff will provide you information how and the different service where you can use it. Luxury regards
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Hi marksal07 Thank you for your message You able use dollars or pesos We hope to see you soon Luxury regards
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Hi Leah D Thank you fro your message Hideaway is an section adults only is located in the same complex. We hope to see you soon Luxury regards
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Hi Travel799028 Thank you for your message We advise you use online room selecto 4 or 6 weeks before at your arrival date. Luxury regards
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"Choose a room on floor 3-4 to hope to have beach view."
"Level 3 is a throughway for all of the buildings...although it gives easy access to things, it is very noisy."
"If you have no kids book in bldg 600. If you have young kids book in bldg 800-900."
"Rooms where the second digit is 4 are on the top of the building and quiet (3422, 5416, etc)"
"ocean view"
US$254 - US$923 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
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