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Excellence Riviera Cancun

Overview
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Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
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Offers from Excellence Riviera Cancun
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Reviews (15 257)
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14 708 results
Traveller rating
11 675
2 109
612
193
119
Traveller type
Time of year
LanguageEnglish
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11 675
2 109
612
193
119
Show reviews that mention
All reviews lazy river chez isabelle lobster martini bar the grill flavor market sol bar spa view barcelona restaurant club pool room service our honeymoon las olas french restaurant club level michael jackson show swim up room
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1 - 5 of 14 708 reviews
Reviewed yesterday

We stayed with a group and had the most fantastic time - we expected to enjoy ourselves, but were blown away. The staff was phenomenal: -Enrique with Entertainment -Rosalba at the Aroma coffee bar -Juan Du Bois at the restaurant Spice -Luis at the restaurant...More

Date of stay: July 2018
3  Thank masonck13
Hotel's Favourite
Reviewed 30 September 2018 via mobile

We stayed at the Excellence Riviera Cancun from 11th-25th September on our honeymoon and we absolutely loved it. We opted for the exclusive club area when we booked and we were not disappointed, on arrival we were greeted with sparkling wine and cool towels, we...More

Date of stay: September 2018
23  Thank A M
Response from Excellence G, General Manager at Excellence Riviera CancunResponded 30 October 2018

Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to celebrate your honeymoon, and for taking the time to share your feedback with the TripAdvisor readers. We are very pleased to know that you were greeted warmly by...More

Reviewed yesterday

Excellence came very highly recommended to us so we decided to take our first adults-only trip. The resort is absolutely stunning. I have never seen such a beautiful setting. Everywhere you look there are fountains, statues, plantings. No detail is overlooked. So, our first impression...More

Date of stay: December 2018
1  Thank laurvan
Reviewed yesterday

My wife and I just spent a week at Excellence for the first time. I have read many reviews on here naming specific staff as going above and beyond, but honestly all the staff go above and beyond. From the staff that meet your arrival,...More

Date of stay: December 2018
2  Thank paul p
Reviewed yesterday

We have travelled many times to all-inclusives in Mexico and generally stay with the Secrets brand and wanted to try something different this time. We were definitely very pleased with our decision to try the EXCELLENCE brand. Everyone has a different experience and opinions are...More

Date of stay: December 2018
2  Thank Jean S
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About
Description
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have More unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Sauna
Tennis Court
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Top resorts Hotels
,
On the Beach
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Top resorts Hotels
,
On the Beach
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
440
Price range
US$328 - US$668 (Based on Average Rates for a Standard Room)
Also Known As
Excellence Riviera Maya
,
Excellence Riviera Cancun Hotel
,
Excellence Riviera Cancun Puerto Morelos
,
Excellence Cancun
,
Secrets Excellence Riviera Cancun
,
Cancun Excellence Riviera
,
Excellence Resort Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Top resorts Hotels
,
On the Beach
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
440
Price range
US$328 - US$668 (Based on Average Rates for a Standard Room)
Also Known As
Excellence Riviera Maya
,
Excellence Riviera Cancun Hotel
,
Excellence Riviera Cancun Puerto Morelos
,
Excellence Cancun
,
Secrets Excellence Riviera Cancun
,
Cancun Excellence Riviera
,
Excellence Resort Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Photos
Traveller (18 598)
Room & Suite (3 786)
Pool & Beach (3 465)
Dining (1 615)
Business Centre & Event Rooms (67)
Family and Play Areas (55)
Amenities (46)
Nearby
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Nearby AttractionsSee all 101 nearby attractions
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Questions & Answers
Ask a question
soulfire88
16 December 2018|
AnswerShow all 2 answers
Response from Deniseaalv | Reviewed this property |
It’s only free if you book a spa appointment
0
Votes
ELLEEC
13 December 2018|
AnswerShow all 4 answers
Response from Stylistamber | Reviewed this property |
Every "lawn chaise" is under a palm tree. And if you are in the Excellence club most are covered. But there are some beds in the sun. There's a good mix and we could always find what we were looking for.
0
Votes
BashawRob
13 December 2018|
AnswerShow all 2 answers
Response from Mamalee025 | Reviewed this property |
They were still furnishing straws when we were there in October of this year. Not a stupid question at all.
2
Votes
Room Tips
"We like a room away from the beach and the spa so we have a quiet stay - a pool view room on a quiet pool."
masonck13
yesterday
Read review
"Roof top terraces give you your own suntan area with plunge pool and great views."
paulpJ5479XI
yesterday
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"Any room is a good choice, this place is amazing!"
briancU7377JC
yesterday
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"We were in building 6 with a lovely view of the Spa, very quiet. Have stayed in several other building,..."
704beam
yesterday
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